The Pink Plumber

Matt G.

I've had a bad experience with this company. They seem incapable of fixing my leaky sink, talking to each other or calling me back to make it right. I've given them many opportunities to make it right, so here we are with the negative reviews. STAY AWAY.

G B.

They were there when promised and did a good job replacing 2 outdoor hose faucets. Price was outrageous however. 700+ for a job that would have been high at 300. He spent more time at Home Depot than working on the job.

Barry R.

I had scheduled a septic pump with another company but they kept rescheduling me. I saw a Pink Plumber truck and decided to call. They said they could come out same day. I had my septic tank covers exposed so no digging for them. So I authorize them to drive on the driveway and $195 pump. I hadn't changed my filter and they offered one for $125. Okay, I know the filter is $50 at most but he's there, he's nice, okay. Now at $320 is what I would have paid the other company just for a pump. We had an especially rainy year and he offers to pump out my leach field line. $545. He hooks up his hose to my outlet side and pumps for 30 minutes. Says he pumped 1000 gallons. I see no meter on his truck to confirm but okay. Now, I just paid $195 to empty my 1000 gallon tank. Hmmm. Offers the $1500 bio whatever, I decline. Total over $900. Great customer service but a total racket on added charges. You have your septic open, you're vulnerable, you want it done and over.

Kathy R.

Terrible rip off! I have 2 small leaking faucets that probably just need a new washer. Even if I actually need to replace them like it was suggested, there's no way in Hades that it should be $1000. Then I was told that the service fee was $59, but the guy charged $100 to my card.

Maxine W.

Like some other reviews, they called to cancel one hour before window closed and rescheduled for next day because technicians were busy. Next day Brian showed up and barely glanced at my kitchen sink which was stopped up. Looked at the pipes and said they would all need to be taken apart to find the stoppage. Suggested he try plunging it as I am elderly and not as strong so it did not work for me. He said no - they were professionals and would only take the plumbing apart and do it """"right."""" He then said they had to check my water regulator as that was required on each trip. I actually knew from having my hot water heater replaced last month that the regulator was in good shape but I said okay. He checked it out, told me it was too old to even adjust and that would be $500 on top of the almost $500 to fix the blockage. (the regulator is only about 10 years old and looks fairly new.) I said no to his offer and my brother-in-law came over and plunged it. Took 5 minutes and it has been working fine ever since. This company is a real rip-off and the Breast Cancer movement should be embarrassed to be associated with it.

Neil H.

My sister-in-law called me and indicated she had a problem with her kitchen sink faucet and she had a similar issue in a bathroom sink. She called the pink plumber, they came out inspected and wrote up a $1200 estimate to fix faucet and replace one and found that the pressure regulator was not working in her house. I immediately told her to send him away. I came by two weeks later because she was without hot water in her kitchen, and had both problems fixed without even pulling a tool out of my toolbox!. Both of them were a simple tighten of loose washers that held down the faucets. I am appalled that anyone could attempt to steal from another person and such a blatant matter. I was in and out in 15 minutes and both faucets are working perfectly. The fact that the pink plumber seems to indicate they are woman friendly, did not follow suit here. She is a single woman and has no knowledge of plumbing, and they were going to take advantage of her. I would not recommend calling this company for anything.

M. S.

I used this company a few years ago to address a leak in the basement. The individual charged over $300 to do very little actual work, aside from briefly examining the area. My neighbor, an amateur handyman, had previously worked on the issue, including installing some parts. The actual plumber basically charged for work that my neighbor had already completed, and took credit for it, as evidenced by the itemized invoice that referenced work that the plumber had not completed. The company never resolved our complaints in this regard. Stay away from this company!

Gail C S.

A total rip off...if you call them...be prepared to pay much more than many other plumbers. They came to just replace my garbage disposal and wanted to charge me to build my entire kitchen. OUTRAGEOUS! As the saying goes, """"To be for warned is to be for armed."""" Do a lot of checking around unless you do not mind being rooked!

Elise F.

I told my husband to NOT make an appointment with pink plumber because of the reviews I read and he didn't listen. Sure enough, they were a no show. We are changing companies and do NOT recommend these flakes.

Matt R.

The technician was very nice but the cost seemed outrageous. Had a very nice fella come out because my son decided to flush a piece of plastic down our toilet and we could not get it out and it was stopped. This took the plumber 5 minutes to fix and I was charged $250. He fixed the problem, but the price seems very high for unclogging a toilet.