The Pampering Plumber

David M.

We have used Pampering Plumber for years and have been relatively okay with their company. They have always been on the high end of charges for services. Over the last year we have been experiencing frequent clogs on the main sewer line from a new addition to our home. They would come out, snake it, then be on their way. No rhyme or reason to how they charged us. It would be mostly in the $200-300 range. The last time they came out they charged us over $500, but could never answer why our line kept getting clogged or why their charge for coming out doubled. In a previous visit they put a video camera in the pipe and said they thought there was some grout that was causing the blockage but never offered to fix the main problem. Two weeks ago the line became clogged again. We called Clearwater Plumbing on a recommendation and I got more help over the phone from Mike than from the 6 visits from PP. They came over and completely cleared the line of hundreds of broken up pieces of grout that were creating a complete blockage of the line. Don't ever let contractors clean their tiling tools in your sink!! Problem solved no thanks to PP.

Spirit L.

All I wanted was for them to come out (since they were the ones who put the system in) to verify that the water softener was off?! They charged me $59.00?!! to stand there and tell me """"Yes, it was off""""?!! Seriously?!! Not to mention, it was set on """"20""""?!! instead of where it is suppose to be at """"12""""?! No wonder there was way too much salt going through my pipes and appliances... my washer & dryer are showing signs of rust now?! And, there's such a salt residue in the lint tray of the dryer that I have to wash it out?!!

Elizabeth R.

I was having a major problem with another plumbing company. I asked my home builder friend to recommend a good plumber, and he said to call Pampering Plumbers and ask for the best, most experienced plumber. When I called them, the very nice front desk person said that I would want Eddie. The suggestions that Eddie gave me have solved my problem 100% and saved me a lot of money. He is honest and very knowledgeable. I am so happy that I have found a good plumber.

Jack S.

Needed a hot water heater and call another company that quoted 1600. I called pampering plumber/who installed the water heater when our house was built and they quoted 899 and was there within an hour. George was professional and courteous and had the job done in an hour. I highly recommend them.

Lisa S.

Terrible! At a friend's house when a technician came in to service her toilet. Technician came in and asked if on septic...stated yes... he says she needs to call a septic company. AND THEN CHARGED HER $59!!! That was it! Did nothing else! Then he proceeded to argue about what she should have said when she called to set the appointment! I am glad I was there to see this ... I will NOT use this company nor refer them!

Leslie L.

Do not use!! My neighbor just used to these guys and they charged $400 for one hour of labor and $10 worth of parts!! When they complain, they were told """"they charge a flat rate"""". Can you say RIP OFF!!

Scott F.

Do no use these people. Call a reputable plumber and get a second estimate. The Pampering Plumber price will be 2, 3, 4 times higher. I believe they have been taking advantage of my widowed mother. They charged my mom $628 to clear a clogged kitchen sink. A few weeks later the nearest bathroom to the kitchen had a toilet with repeat flushing issues. They were going to charge her another $300 + with no guarantee it would not be more to fix it. I found out and called their office eventually talking with Brett who just gave me the run around claiming they just bill customary charges based on some book. I told him I felt they were taking advantage of my elderly mom and should be reported to the sheriff's office. I requested their plumber leave and not return. Called a Palm Harbor plumber that I have used in the past. They came out and fixed the toilet issue, snaking the main line from the roof vent all the way to the septic tank. She was charged $150 + $20 travel fee as she was outside of their regular service area.

Steve R.

I can't say enough great things about this company. It was Sunday when we noticed a leak coming from the wall inside our garage. Eddie, their service tech answered the """"after hours"""" call and said he can be over in 1-hour. 50 minutes later, he arrived and was working on our leak. I found Eddie to be extremely courteous and efficient. He detected where the leak was coming from within a few minutes and it was completely repaired within an hour or so. I can't recommend these guys enough- you will definitely feel Pampered with their great service! Oh... and the $59.00 service call fee is NOTHING when compared to other services I've used in the past. Gladly pay that for quality work!

C J F.

So glad to have found them. Have done business with them over past 15 years. Misplaced business card..and phone number dropped with new phone.....so I searched until I locate their logo. Great services always. CJF

John T.

The Pampering Plumber has the best reputation in the business. Their prices on water softeners are very reasonable and best of all you know that a state certified plumbing company made sure your system was installed correctly the 1st time. It gives me great piece of mind knowing that if anything ever does go wrong, they are on call 24/7.