The Neighborhood Plumber

Nancy B.

The Neighborhood Plumber offered outstanding response time and quality of service. We needed a replacement for 18 year old water heater, which had stopped working. Ben Was extremely helpful and informative when I called. He gave us a fair estimate, and Evan and his assistant came to replace the water heater promptly. Evan's attention to detail and knowledge of what was needed to update and improve our outdated system was impressive. He did a five star installation, and I would highly recommend this company. Thank you for an excellent job.

Brittany L.

Was told someone would be out between 11-1pm for an estimate and that id get a notification when someone was on the way. At 12:45 I was getting worried and called to find out they would be at my house at 1:30 and the person I spoke to seemed surprised that I hadn't been told an ETA. Around 1:40 2 men showed up and my husband went out to tell them we needed some pipes replaced under the house due to leaking and that our bathtub is stopped up. One guy literally poked his head under the corner of the house - he did not go under the house to look around. Neither man felt the need to come inside to look at the pipes inside, they just asked my husband how many fixtures we had for their """"estimate."""" Before getting the estimate together, the guy made the comment """"you know this ain't going to be cheap right?"""" That was a rude comment that made my husband uncomfortable like it was being hinted at that he couldn't afford it. The icing on the cake... our estimate was $15,000.00. We have decided that we will go with another company that was punctual, polite, actually put their eyes on the problem for our estimate and gave us an estimate for a third of the cost of The Neighborhood Plumber. (This is another reputable company with 5 stars themselves - not a """"cheap"""" option) I saw so many great reviews and kind words. I was so let down and disappointed with the service we received just from an estimate.So unprofessional. So rude. So lazy. No, thank you.

Yunior G.

Excellent experience!!! Patrick and Jason came out to reroute my water line around septic tank lid. They explained the work and pricing options up front. Highly recommended.

Janine D.

I couldn't be happier with the service I received from Neighborhood Plumbers. Ben and Tony did an excellent job diagnosing my problem, fixing it quickly and were very knowledgeable and helpful! They really were professional and affordable too. I would highly recommend them and will you be using them again if I have any future plumbing needs!!

Aubrey S.

Great experience with this company. We had a kitchen sink emergency on a Saturday, which would make anyone automatically assume the bank account was getting drained. Evan and Chase came out, quickly diagnosed the issue, rectified it and helped do some proactive cleaning to help prevent future kitchen drain blockage or draining issues. They were prompt, tentative, knowledgeable, and definitely affordable. Will definitely use them in the future for any plumbing needs

Nikole A.

The owner went so far up and beyond to make sure everything was done right & to our satisfaction- we were blown away. A company's true colors show when everything doesn't go perfectly- we still had an issue after the initial visit. You couldn't ask for better response time & communication when additional work was needed. He quickly came back out himself and did way more than make it right. We will never use anyone else for our plumbing needs! We went from first time customers to customers for life! Honest, fair, dependable and of the highest integrity is how I describe this company! 10 stars.

Mark K.

Horrible! No other way to describe their work. They had to return 3 times on a simple bathroom remodel and STILL didn't get the job done. Hard to believe they could install a new bathtub/shower combo and leave without checking the water. Water came out of BOTH places at the same time. Additionally rather than fit the faucet on correctly, sealed to the tile by a pressure ring, they decided caulking was the way to go. To do it """"right"""" the plumber said was going to cost another """"$600-$800. Frustrated with their poor work, I called in another vendor and they fixed it correctly in 15 minutes for $50, no issues. At the end of the day, none of the guys that showed up (never the same guy) seemed to care about my concerns or importantly, their workmanship

Rick F.

They came on time and Richard did a fabulous job for a fair price. I will keep this company on my list to use in the future.

Samir I.

My kitchen faucet stopped working. Called ben and he helped troubleshoot the problem. i had running water back in minutes. I've had these guys out when plumbing was backing up. Neighborhood Plumber is my first call when i have plumbing issues. they are fair, reasonable and will work with you until the issue is resolved.

Elie B.

Use this company. They saved me a bunch of money for some plumbing work that another plumber that I had been using for years quoted me for a lot more money. Patrick is a great plumber.