The Leak Whisperers

Bryan D.

Jason is a magical unicorn of leak detection.

Megan makes freaked out homeowners who are not sure what the heck is happening calmer and gets Jason where he needs to be.

If I could give more stars, I would. The Leak Whisperers are amazing and make a terrifying situation less stressful. Megan and Jason are superheroes.

After purchasing a house in November 2022, I had the privilege of replacing all of the plumbing and the sewer line. Fast forward to October 2023 and my main closet floor is damp and smells musty...but there are no water lines anywhere close to the closet.

I called the HVAC people and the plumbers, and that was not the culprit. So, I called a foundation company (who could come out in November) and another leak detection company (who charged in 15 minute increments) and scheduled for a week later.

I searched on Yelp and saw the Leak Whisperers. As soon as I called, Megan answered and was so very helpful. I explained my mystery situation, and she immediately contacted Jason and scheduled him to visit.

Even before he showed up, Jason messaged me to let me know his ETA. When he arrived, I explained the situation and it took him less than five minutes to find the leak.

Jason can find a leak where there are no reasons to have a leak (but the floor is damp). He also suggested some improvements that I could do to make sure the HVAC did not contribute to any future issues. Jason even cut a piece of HVAC pipe for me to attach to my outgoing line so it was properly draining and not rolling back into the house.

Because the house was built in 1957, the waterproofing was less than optimal (because there really was none). Jason cut away the drywall at my request and located the problem (which was a hole to the outside).

Not only did Jason find the source of the problem, he also referred me to the person who can properly waterproof the portion of my house that is causing issues. Jason also suggested some other things I can do to help combat any future leaks and explained how they could be DIY or I can hire someone.

I admit, I hugged Jason and might have cried as he drove away because nothing with this house has been easy, remotely affordable when fixing it, or uncomplicated. Jason made all of those things happen in less than 45 minutes.

If you have a leak, think you have a leak, are not sure why something is damp/wet, do not keep wondering - call Jason and Megan and let them help you. You will be glad you did.

Lee L.

I cannot comment on the quality of their work because the customer service trying to make an appt. was poor and I was not comfortable moving forward. They schedule an 11-2 window via text for service the following day then canceled it the morning of the appt.

Nathan J.

The owner took my call on a Sunday. Jason walked me through some DIY advice on the phone and how to fix my leak. It worked. This is my forever recommendation and will use them exclusively going forward.

K M.

Fantastic service with Jason and Leak Whisperers! Our Plano water bill was extremely high last month. We called Leak Whisperers to come take a look. Jason arranged a time and looked all through our property without detecting a leak. I called City of Plano, who insisted there must be a leak and suggested we have it looked at again. We called Jason who in formed us that the new meters have been having some problems and came out again and did even further testing...once again not finding anything. He did not charge us for the second inspection and even called the City of Plano on our behalf to discuss this with them. Additionally, he did research in the area of other cities having issues with the same meters. Jason went above and beyond all expectations and he has a customer for life! I highly recommend Leak Whisperers and Jason. We purposefully went with a locally owned business and got the type of service that goes with that. Thank you, Jason!!

Bart H.

My husband and I are Realtors and Jason Primos & his team at The Leak Whisperers are ALWAYS my Go-To team!

I feel great plumbers are on a shortage these days and Jason has proven that he's the best of the best. Honest, transparent and always willing to help. A real stand up guy!
As a Realtor, when I refer contractors to my clients they are an extension of me. His professionalism, is exactly what I look for to take care of my clients and I trust that he's going to perform 100% and deliver great customer service and satisfaction.

He's personally serviced my own home and I am happy that I can count on him and his detailed work.

He doesn't cut corners and makes sure the job performance is top notch.

So, if you're looking for a great plumber, do yourself a favor. Stop here and give him a call. You'll be glad you did so!

Laura B.

They came out right away. They replaced an outside faucet that had broken from the freeze (I covered the other ones,but, forgot to cover this one). He also replaced several other faucets inside and out. The bill was exactly as quoted over the phone and the tech cleaned up his work areas. I'll be referring them to my clients for sure.

Jisan L.

We had a water leak in our half bath next to the water heater in the garage. I removed the sheet rock and it looked like it was coming from under the slab. We contacted the Leak Whisperers and Jason came the next day. He was great, explained the whole process and pricing. I thought I would have to sell my left arm to afford it but was pleasantly surprised how reasonable he is. If you have any issues with a leak call this place, your an idiot if you don't.

Deez N.

Jason Primos from The Leak Whisperers came to my home yesterday for the purpose of detecting a leak outside the walk-in shower enclosure. He was very prompt, knowledgeable and professional. He did a thorough inspection of the problem we had for a fair price. I would definitely use The Leak Whisperers in the future when I have a need for either a Plumber or a Leak Detection Specialist. Thanks so much, Jason!

Bill K.

Awesome experience. It was an emergency so they made it a priority to come after hours on a Friday. Guys were super friendly and found the leak in the first 10 mins .... In and out in 30. Highly recommended!!!!

Stephanie S.

Great service. Jason has very good knowledge on leak detection and his workers are very responsible. Reasonable price and we make payment once the works are completed. I am highly recommended Jason and his team for some unknown leak detection and repair works.