The Leak Detectives

James H.

Came when promised. Found the leak in a timely manner. Very professional. Highly recommend!

Jeff C.

Highly recommend him because of his knowledge and how fast he was to respond. Out of 8 people I called he called back and responded the fastest.

Larry J. H.

The Leak Detectives came they looked they recommended! These folks are very good at what they do and I need mention Honest. Our newest home [not new] Built in 1973 has a sprinkler system which we didn't really know even existed until after we moved in? A large pond started to form on the lawn and we were told by another landscaper that it was a broken underground pipe and they would be more than happy to fix it for a fee of course? We decided to call in the leak detectives first and see what we were dealing with? As it turned out it was only a couple of faulty sprinkler heads and some of the ones that did work were set to excess or covered by overgrowth grass which caused water to back up? So no underground broken pipes to dig up and replace? These folks are worth the fee to save money on knowing not to order work that is not needed? 5 stars of course*****! ''Thank you to the Leak Detectives.

Joseph H.

This is a GREAT local business. Keith at The Leak Detective went OUT OF HIS WAY to help me with an issue I was having that was outside of the scope of what he normally does. Only someone with real concern for others would have helped me the way he did. You can tell from interacting with him that takes his profession seriously and believes in helping others in need. Thank you so much Keith for the help!

Dan C.

amazing customer service, sent them a message late night and still got a respose thru email. i mean wow! extremely friendly, great customer service. they could have come the next day but my leak was slow so i had them come the next week. as scheduled, keith showed up and found the leak for me within an hour. and it was a pin hole size leak, 4 ft under the ground. amazing!!! i went ahead and fixed the leak myself and saved me thousands! till nexg time my friend!

Mot R.

I am glad all the reviews above were positive and that 'they' received the help they needed. I was not happy with their service and still waiting for a return call. After the first try and they did not find the leak I called them back and was told the return would be $150/hour after the initial charge when I was told originally they would return with no cost to retry. The water main line to house had a break and since the original cost was $300 + with a $150/hr. charge for the return visit ... I decided to just call someone to put in a new main line, repairing the break and then still having to put in a new main line seems like more waste of money, the $300 + $150/hr. return did not include any repair. The one thing they did do for us is recommend a good plumber to make a repair and/or put in a new line. If your home was built in the 1990's approx. and they used the standard pipe at the time ... if you have a break I would recommend you just put in a new line and save your money as that type of pipe wears out at approx. 25-30 years. Hope this helps.

Joe L.

Came out on a Saturday to find our water main leak - very professional - had a list of qualified plumbers to fix the issue - even gave me a few pointers on how to fix other issues I had - would recommend them to anyone

Dennis W.

Keith arrived on time and was very pleasant and courteous.

His location of the leak was within the allowed 4' radius - the plumbers found the leak 3' 5"" from the location marker. Unfortunately all of the 3' 5"" was underneath a concrete slab - the location mark was on the edge of the slab.

The total charge was $400, a $250 charge call out fee plus 2 hours at $75/hour.

It is often an emergency when in need of a service like this and usually one has little option but to accept the charges.

A call out fee of $250 is excessive to say the least.

Steve F.

I called the Leak Detectives after I received a letter from the city stating I was using an excessive amount of water. Keith, and his wife, were very helpful and suggested I first turn everything off in the house, including my sprinkler feed, and check the water meter at the sidewalk.

Doing this, I was able to determine that there was no ongoing leak, including from the irrigation system or a leaky toilet. I ran through the sprinkler timer for all zones and could not visually see any leaks. With the help of a sprinkler expert I found a sprinkler head that was hidden under some bushes that was broken off. When that zone kicked on the water just gushed. I also had my time set too long, which only made things worse.
Anyway, thanks to Keith's honesty and not trying to take advantage of the situation, I was able to play detective myself at minimal cost.

Walter A.

Keith is an absolutely amazing guy!!!

He showed up at exactly the time of the appointment. I explained what was going on, he asked very good questions and gave me a bit of his background and how he got into his business. He explained what he was going to do and how long it would take. He then geared up and proceeded to find not one but two leaks in the main water line for my house. He explained that his accuracy was ""pretty good"" and that if the leak wasn't where he said, he would happily refund the call out charge.

When I started to dig at the first location, the leak was EXACTLY under the X that Keith had put there. I mean EXACTLY! The second leak was also where he said it was (no mark here due to it being at the meter box). There is no doubt that Keith knows what he is doing and he is extremely pleasant while he does it. Keith answered my many questions and gave me a list of local businesses that could help me fix the leaks he identified.

If you have a water leak - CALL KEITH!!!