The Honest Plumber Heating & Air

Betty R.

I agree with Sharon and Pam. Do not let these guys in your door. They replaced the 2 valves, 2 flappers and 1 handle on my two toilets and charged me $400. I had no idea what the cost was going to be until AFTER they did the work and WROTE UP THE INVOICE. Had I known what they were going to charge I would have had my husband fix the toilets as he has done in the past. The most expenseive kit (valve, flapper, handle) at Lowes/Home Depot only costs $20. You should file a complaint with the Nevada State Contractors Board (702-486-1100) if they do not tell you upfront what the cost is going to be for their work.

Sarah D.

After being quoted $1135 from YES Plumbing, we called around to other businesses. Most will not quote over the phone, but The Honest Plumber did. They charged $475 to fix the pipe/valve to the washer. That was a lot less than YES, but still a rip off for the amount of work they do. Then the guy stood around waiting for a tip. I thought that was a little unprofessional. I would recommend them over YES.

Nevada J.

The positive reviews for ""Honest Plumber"" are fake.

How do I know? Because I used ""Honest Plumber"" and got ripped off.

I had no hot water in the shower so I called ""Honest Plumber"". Guy named Ivan shows up and says that shower cartridge is stuck and has to be removed. Ivan says it will cost $275 and that is what everybody else charges. I say ""OK"".

It takes Ivan 10 minutes to change the cartridge! And the item costs $40! So for 10 minutes work he has charged me $235 for labor, that is $1,410 per hour of work!!!

Kari R.

We just bought a house and had a gas dryer installed only to find out we were missing a valve. We called The Honest Plumber and they were out in two hours! We appreciated such fast service on a non-emergent situation and our plumber was very nice and friendly

Sharon G.

They charged me $275 to replace a shower cartridge. I had an overnight guest and would not have paid so much

Casey W.

We love the honest plumber! We needed a plumber fast and no one answered the phone except for the honest plumber. Great service and they quoted the price prior to doing anything. We would use again.

Joseph V.

This company runs a scam service.

Our friend's water heater broke down over the weekend. We checked the Home Depot and the cost of the same water heater cost about $700 bucks. Unfortunately, we would have had to wait a couple days to have it install. Installation would have been only $100 by Home Depot. Given the fact that our friend's business needs warm water, we could not wait and so we called around for some quotes.

We call Anytime Plumber, they gave us a reasonable quote of $1,000 of heater and installation ($800 for water heater and 200 for installation). But, it would need to wait a few days...

Then, when we called Honest Plumber, they quoted us $2,500 to replace and install a new water heater. They wanted to charge us about a $1,500 for the same heater and about $1000 for labor ~ same day. What the F&*K?

We told him that we can buy the heater from Home Depot for $700. And, then we asked him how much the labor would be now... Honest Plumber then says that the labor would now cost $1,500. What the f&*K? His explanation.. if we bought the heater from them, they would have given us a $500 credit... since the credit no longer applies, they would charge us the full $1,500 labor charge... huh???

Needless to say, we decided to not go with Honest Plumber. We ended up buying the Water Heater from Home Depot, logged online to youtube to see how to install a Water Heater, also talked to the guy at Home Depot on what tools we need, and installed it in less than 3 hours. It was actually rather simple. It cost us about $750 total ($700 for the heater and $50 for the installation toolkit set) and 3 hours time.

If we went with ""Dis""-Honest Plumber, we would have had to pay them $500 per hour ($1,500 total) to do 6 steps:

1. unscrew 3 pipes
2. cut the release valve
3. remove the Water Heater
4. rescrew in original 3 pipes to new heater
5. re-weld release valve (really simple by the way)
6. plug in the heater.

I would NOT recommend this company. They are overpriced and dishonest con artist.

Good luck...

Scott W.

I called to get a shower valve replaced. They quoted me $500. I asked how much the part was and they said it was $300 for a 'good brand'. I told him I'd buy the part myself, but he told me to be sure to get it at a 'plumbing store'. The stores he told me to visit are the high-end kitchen/bathroom stores??

Anyways, so I called Home Depot and they said they have all the same brands. The guy at HD (who used to be a plumber) said it didn't really matter as long as I didn't get a cheap brand. So I bought the part for about $80. I called 'The Honest Plumber' back and asked how much for just the labor since I already bought the part. He told me $400! I asked him how long it would take and he said 2 hrs. My response: ""So you're charging me $200 per hour?"" I hung up, called the guy at HD back and he said it should take a plumber about 30-60 minutes as long as some unforeseen problem didn't come up.

Long story short, these guys didn't come out to my house... obviously. But when all we ask for is someone HONEST that does good work at a fair price... it's a non-starter for ""The Honest Plumber"".

IndianFood L.

These people are not honest about their service at all. I have a rental property in henderson and we had a plumbing issue a month back. Since i am out of towner, they quoted me $450 to snake the main line and more than $500 to hose the main line. I ended up paying over $400 to snake my main line. Ouch. That's lot of money for an hour of work for a plumber, don't you think.

We had another plumbing issue last week and they quoted me $350 to snake the upstair pipes. Plumber keeps saying that previous work was different than this problem.

I called another plumber and he fixed the issue for $150.

I would suggest not to use Honest Plumber. They are not honest about their work and their prices.

David R.

These guys were great on the telephone, on time, clean and tidy. I didn't have a clean out. I was quoted $150. to pull a toilet. I'm sure they would have preferred I paid to install a clean out. I could do the toilet pulling job myself in a few minutes but with a shower backed up I said ""go ahead."". The fifty foot snake didn't do the job so another plumber with a longer snake was called in. Had to pull another toilet. Cha ching. The clog was cleared and things started to drain. I was continually reminded that installing a clean out was a better option, but the price just seemed outlandish so I balked. It was recommended that I buy a sewer jet job for $1700.
When the drain clogged again after a few days I called another plumber who found the clean out, installed an extension to bring it up out of the ground, found and cleared the clog AND jetted it all for $900. If it costs $150. to pull a toilet, I can only imagine what the Honest Plumbers would have charged me. BUT, they didn't do ANYTHING overtly dishonest! They were good guys and clean. I just couldn't fit them into my budget.