The Fuel Company

Dawn O.

Was very, very happy with our service from The Fuel Company. Octavio Cardosa arrived when he said he would, fixed our a/c unit and went above and beyond to make sure it was running as efficiently as possible. Will definitely call on them again, hopefully when it's not so hot out, or freezing!

Dennis B.

I have been using the fuel Company for 3 yrs. they installed my air conditioning and put a new furnace in plus they open and Clio my house down for the winter months. Plus fixing my toilet. They are very professional and Octavia is their main Plummer who does a great job

Ftnwo Y.

Thanks to sites like these a little karma or justice can be had for sleazy companys like these guys,,,I'm at work ,wife home waiting for a guy to ""check "" our tank, having done THAT JOB for years I of course have checked out my own tank ,it's fine ,great even . Almost instantly she gets a "" you need a new tank ,it's 4000$ but we have payment plans"" ok you see my point here? It's not an opinion, ps fuel is scamming its own neighbors, the end.

Maryfran M.

I did business with this company for more than 30 years. In the past few years I paid more than 40 cents more a gallon for oil because they said they were a ""full service oil company."" I had a service contract and had my oil burner serviced every year. In the past two years I have had real difficulties with this company. Last week I had my chimney cleaned for the first time in 5 years as I do not use the fireplace a lot. My fireplace chimney was fine. The oil burner chimney, which should have been checked by the Fuel Company, was determined to be in very dangerous condition - in danger of leaking carbon monoxide. I changed oil companies before this discovery. I should have changed with they overfilled my neighbor's oil tank and it spilled into her cellar. All I can say is beware!

Carolyn C.

Refused to work on the a/c unit because the lake had risen to reach the back of the house and the tech needed a ladder to reach the unit. Literally 2 inches of water to ""wade"" through. The ground is safe and solid. There are cinder blocks all over that area. Probably put there by the the tech who installed the unit which ny the way was this company. Don't warranty your equiptment if you aren't willing to fix it when it doesn't work properly. The woman on the phone said, ""It has nothing to do with you,"" because we don't own the house. I'm sorry, but it does. It was 99 degrees yesterday. We are renting this house, and its ridiculously warm in here because your equiptment is faulty. Rude. Unhelpful. Unprepared. Ill-equipped. Poor business practices.

Susan M.

I put a request out on Yelp for emergency central air conditioning service. I got responses back from 6 HVAC Companies and all but ""The Fuel
Company"" are willing to come out tonight for an
understandably higher service fee. ""The Fuel
Company"" told me that they were booking
appointments 3 weeks out!?!? They advertise
""Great Customer Service -24/7"" is there something wrong with me or is there something wrong with this picture?????

I highly suggest that anyone in need of this
service, do yourselves a favor and don't waste
your precious time on ""The Fuel Company""

donna s.

Don't waste your time. If the reply is""sorry, we are booked for this time"", I guess they don't need business.

Vera T.

Professionalism, expertise and excellent service by The Fuel Company made the entire process comfortable and a pleasant experience. 5 STARS . I highly recommend this company. Very honest, reliable, and timely. The Fuel Company attention to all our needs and personal interest in us is more than one can wish for.

Ryan B.

I originally contacted another company to fix my heat and two days later they had still not called me back. I contacted The Fuel Company at 11:50am and they got back to me by 12:00pm. By 12:32pm they scheduled my appointment and by 1:15pm the technician was at my house. The technician that showed up was unbelievably helpful and knowledgeable and fixed the issue within an hour. Will absolutely be calling them again in the future.

Cynthia M.

If I could give zero stars I would. My son a new homeowner called for service. They told him ""According to our records that house is vacant.""They were rude and acted like he was sqatting at a vacant home and said they couldn't get there for at least a week. FYI, my son bought the house remodeled the entire house and made it gorgeous inside. You just lost a good potential customer. Rude, unprofessionals not to mention my husband is a builder in Falmouth for over 30 years and will not be recommending this company!