The Drain Team

Cheri P.

Based on a referral from a friend, I called The Drain Team, when my toilet had backed up. They came out to initially assess the situation. Later in the week, they returned, jetted the pipes and installed a two-way cleanout. They worked very hard all that day and resolved the issue and at a cost that was fair. They were professional, courteous, knowledgeable and forthcoming - letting me know all of my options and also giving me helpful tips for the future. They made an otherwise situation bearable and gave me a level of comfort about everything. Also, the office team was wonderful. They took the time to listen to all of my concerns and explain things to me. I would highly recommend The Drain Team.

Susan M.

Josh came out on a Sunday when my whole house was backed up. In no time, all my trouble was flushed away. He was polite, professional and very quick. I loved that he made double sure the problem was resolved before leaving. It didn't cost me an arm and a leg to get this taken care of on a Sunday and that was a nice bonus.

Rob R.

Would not recommend these ripoff artists. They came and said we needed a whole new water heater because water got up in the top electrical. My uncle who is a retired plumber of over 40 years stripped the wires and rewired. Working like a charm again. Unless you want to get ripped off, don't use this company.

Byron V.

William was very nice and neat and went out of his way to solve our problem. He was very knowledgeable and took great care to resolve our issues. Charges were very fair and reasonable. Would definitely use them again.

Leah B.

Quick response time, excellent water heater technicians. The plumber showed up right away, and got right down to brass tacks: here's the problem, here's your options, and here's what it will cost... which was MUCH less than what I had thought, based on verbal estimates from other plumbers. The gentleman was incredibly friendly, easy-going and worked very hard to get the job done. He takes pride in his work, and didn't just throw a band-aid on the problem. We were so happy he made sure the job was done right the first time.

Terri F.

Highly recommend The Drain Team! Chris 392 has been fantastic through this whole project of installing new drains for a 2nd bathroom. There were so many steps that had to be completed from breaking up old concrete, installing new drains, testing them, inspections, pouring new concrete and some minor delays on my part but Chris took it all in stride and was extremely meticulous, professional and very courteous. Wouldn't hesitate to call again. And a shout out to the friendly, professional office staff!

E E.

We have used the Drain Team several times with very good results. Most recently, we had Romelo install new water lines and several new valves in our kitchen. He was knowledgeable, professional, and I would not hesitate to use them again.

Roxane A.

Romello was very professional installing my new touch less faucet, installed additional adapters to ensure leak free system, extremely knowledgeable about plumbing needs & cleaned throughout and after installation. Would definitely recommend Drain Team and their professional staff!

Suzie M.

Be careful!!They will either OVER charge you, IF they show up at all. They came out to scope the sewer lines at Twin Gables Mobile Home Park. They charge $3000. But are telling us that we paid for the scope and our invoice was the report and we don't get a DVD of it. The invoice stated """"scope sewer lines"""".

Charles D.

Showed up at my place , had a leak in the tank in the master bedroom toilet , and the guy said it had to be replaced. The guys name Chris said it would cost around 521 dollars. . The toilet and tank he wanted to take out was a water saver kohler uses a half gallon to flush. its a good toilet tank, So after he left , I took a look into the tank, and saw it was loose , so I took a screwdriver and tighten up the 3 screws. And problem solved. Apparently it only took a screwdriver, but yet they wanted to replace the whole take , and on top for 521 dollars. Be careful with this company they want to rip you off.