The Clog Dawg Plumbing & Hydrojetting

Kathryn B.

Saturday morning, I woke up to a neighbor calling me about water spewing from my yard flooding the street. Unfortunately, I didn't have a meter key stick to turn it off. It took Cobb County about 2 hours to get here. It only took The Clog Dawg about 30 min to get here. I found The Clog Dawg on Yelp and they were the 3rd plumbing company called. The other ones couldn't get to my house for at least 6+ hours.... This is including the emergency plumbing call and up charge. Kenny was very professional and informative. While he was here, I was on the phone with my homeowners insurance company and he was able to help with technical questions. It was a ruptured fitting and fixed in a jiffy. Thanks to the Clog Dawg for saving my weekend!

Brian J.

Clog Dawg Plumbing has my highest recommendation. Tommy came quickly to fix a leaking faucet and was very thorough and professional. I trust the work and service provided. We are new home owners and naturally sometimes overwhelmed with home repairs. Tommy took the time to thoroughly explain everything he was doing to fix the issues and show us some regular maintenance tasks we can do to prevent issues in the future. Thank you Tommy and Clog Dawg Plumbing!

Kristin Z.

What a first class experience! I needed someone to inspect a plumbing issue for an insurance claim on a leaking appliance. While it was not a high paying job, they prioritized my visit and even recommended me to a mitigation service that was so very helpful. The price was beyond reasonable and lower than anywhere else I had called. Their service and response felt like I was a VIP client. I would absolutely use this company again!!

Nancy G.

Kitchen sink backed up. This company responded quickly. George was friendly and efficient. I was initially shocked at his quote but I had a pipe that needed replacing. The company gave me a $200 coupon off for a cash payment. Problem was solved and they give lifetime warranty.

James H.

This is James from Atlanta Ga next to Ga Tech. These people know what they are doing and they get it done right! Had sewage back up issue that was messing up my property and unsanitary condition! George, Mark and Reddie(?) plus George were all there to make sure the problems were SOLVED.It was a big job with big price tag but I am just happy that it was done and done right by these professionals! Thanks Two Thumbs up!

Patrick P.

I wish I could give 0 stars. I had a leak at the water main and the tech wanted to replace my entire water line that runs into my house. I told him I was hesitant because I didn't want them tearing up my irrigation. He assured me that it wouldn't happen and if he did, he'd fix it in order to get the work. Now I have water coming up in two places and after 3 calls with no response, I'm told they aren't liable. I understand any business that provides services will have issues from time to time but the way the business responds shows their true character. I'm not sure they could have handled this situation any worse than they did.

James M.

After paying $10,000 to this company they left a mess of dirt and mud outside and the sump pump which they said was replaced ended up going out again two month's out from the date they were here.

Aimee P.

Super quick and professional, Tim was very courteous, explained everything in detail, and worked with my tight schedule. Thank you guys so much!!! Ive been here 8yrs and worked with countless plumbers, so glad I've finally found our go to plumbing co! Thanks Clog Dawg but go 'Noles

Peg S.

I called Clog Dawg Plumbing a few weeks before needing plumbing work done in my Kitchen. This was one of 3 companies I quoted for the job. Kenny quoted me low end $450 high end $900 after a detailed discussion on the phone of what I needed done plumbing wise to help complete a kitchen renovation. After the conversation, I texted him pictures of the current state of my kitchen to give him a visual of the scope of work needed. We discussed him or someone from his team would install (1) a new faucet that I was supplying, (2) reinstall a previously used garbage disposal - that was 1.5 years old, (3) block off additional 2nd used pipe for other side of sink not being used anymore and (4) reconnect the dishwasher and that the new sink would already be installed with the new countertops before their visit. When George the plumber arrived on Christmas Eve 12/24/2020 and completed his assessment, he quoted me $1,785.00. I was astounded how the quote could increase almost $1,000 more than what I was quoted initially. Plumber George informed me that he was told by Kenny that only a garbage disposal was requested in the scope of work. Part of this quote, George stated that the disposal I had available for them to reinstall didn't have """"all the parts"""" needed and that I would be required to purchase a completely new garbage disposal for him to install. Since this work was completed, I spoke with the contractor that un-installed the sink/garbage disposal from the kitchen demo and he confirmed nothing was """"missing"""" and even it a parts were """"missing"""" that those parts could be purchased at Home Depot for $10-$15 and there was absolutely NO reason why I would have to purchase a completely new unit. This was just one more way for the company to take advantage of me and make more profit. Their website even states """"text a photo of your issue for a free quote"""". As the induvial representing a company to gives quote, I am confused how Kenny how could be so unaware of correct pricing. This is a classic taking advantage of the customer that had no other options at that point of them being on my property Christmas Eve. It is not only bad business, unethical, it is also price gouging. The prices quoted on Christmas Eve (totaling over $1000 higher than quoted weeks before) ... Install new hot and cold water supply shut off $650.00 install new garbage disposal (new unit and labor) $325.00 install faucet $285.00 install dishwasher $525.00 After disputing the dramatic increase in pricing, Kenny offered $100 off bringing the total down to $1,685.00. I obviously begrudgingly took this pathetic offer as I was stuck with this company if I wanted to have a working kitchen on Christmas day. Not once did Kenny acknowledge or apologize in his miscommunication with me on pricing or not communicating what was the real scope of work to the plumber George. They did waive the 4% credit card charge at the end when payment was rendered. If they would have charged the earlier lower quoted price, this waived fee would have been irrelevant as I had the cash to pay for the original quote. On top of being over charged by this misleading company, they didn't even complete all the work agreed up. When they arrived, my dishwasher was property mounted to the countertop. The dishwasher that has been screwed securely into the new countertop before this company arrived was never securely locked in when George and the other plumber """"completed"""" their plumbing work. This was not discovered till later that day, when I went to load the dishwasher. I had to pay someone else to come after Christmas to securely lock in the dishwasher. There was no way I was reaching out to George or Kenny to have this completed by them as I was unwilling to allow deceptive individuals back in my home. Now this is my mistake to trust Kenny and the company to even semi honor their quoted price and I failed to get a quote in writing before their visit. This company saw a woman trying to manage a home project the day before Christmas and was dishonest and took price gouging to an extreme. With two workers being in my home on Christmas Eve to complete this work, I don't have the ability to know who, but two of the wrapped presents under my Christmas tree happened to walk out the door that day, before they were given to my family members on Christmas day. I didn't realize this happened until my family gathered Christmas day and we realized items were missing. This is even more disappointing then being over quoted and price gouged Christmas Eve. Obviously, someone needed those presents more than my family did. I trusted my home would be a secure safe place and that trust was lost. I won't be using this company for my future plumbing needs ever again and will do better in the future to have quotes done in writing before giving my business to other companies.

BeerMe S.

We needed a plumber so we asked our neighbor who they use and they highly recommended Clog Dawg. We have since used them several times, including this week when we needed a shower fixed quick for our family visiting for Thanksgiving. They come when they say they are coming, they don't charge that """"walking in the door fee"""", and they give you an upfront cost. The men are polite, honest,, and knowledgeable. Took care of my problem quick and cleaned up well before leaving. Also was impressed they didn't charge too much even though it was an emergency and near a holiday.