The Clean Plumbers

Kim C.

The Clean Plumbers came out and gave an estimate for a big sewage pipe replacement job, after starting the job there was an obstacle and the job could not be completed however Paul helped us solve our problem at no charge and connected us with someone who had the equipment to get what we needed done without having to remodel the bathroom to get the plumbing fixed!!! They are very good and honest company and they have been family owned and in Tampa fir a long time. Great company!

Michael J.

edit: 7/11/2022 - I spoke to Paul who was very apologetic for the situation. They have agreed to resolve things going forward and gave me a direct number to call in the future. Doesn't resolve the issue we had, but certainly lets me know that they wanted to acknowledge and take care of any issues I had.

Billy A.

YES I understand .... guess that is why took 6 months to reply to my post! I stand by my post! Total bait and switch.

James I.

We called Maurici /Clean Plumbers for 2 separate issues - a toilet in December 2021 and a Water Heater in January 2022. Pros: They can usually get to you in a 2-3 days time. (With all going on in the world, many places are taking weeks to get back to you so I'm appreciative of their relatively quick turnaround tie.) Their call fee is around $60 or less. They are relatively quick at their work and generally come on time. They do assign a set time instead of the dreaded 8-12 cable time frame shtick. They came late on the second job due to car trouble, but called us to let us know. All workers were courteous and answered all our questions. Cons If you have older appliances/plumbing, it seems like they often nudge you towards a new item even if the old one can be fixed. On both jobs, we replaced a toilet and was $540 approx and a new water heater for $1500. While the heater was a necessity to have replaced, I'm a bit skeptical that the toilet needed. Also, my Dad had wanted a longer , more oval shaped toilet , but the plumber basically brought one that was only minimally different than the older one. Their prices a little higher for certain jobs compared to others we have used in the past. They were a little less than Cornerstone but more than others. Overall: If you have a plumbing problem needed to be resolved quickly, I would recommend them as they are fast and reliable.

Michael C.

I fell onto the toilet in the middle of the night breaking the tank attached to the toilet. I asked for the ADA approved toilet. It was what I thought extremely expensive though. Service was great and installed.

Chris W.

I had somewhat of a strange case for using The Clean Plumbers. I had a plumber I trusted that I was using through another home repair company. It turns out that he was their only plumber and he quit! The company I trust was referring their plumbing jobs to The Clean Plumbers until they could hire a new plumber. I know that they would only refer to a quality company. I did some quick research and liked what I saw about The Clean Plumbers. They are affiliated with the Better Business Bureau and have an A+ record. They also have been in business for decades. My tech showed up when he was supposed to. He wore a mask while inside and was quite efficient. I had a repair that was covered by the manufacturer's warranty. Even though The Clean Plumbers didn't install the equipment it wasn't an issue that I wasn't paying for the repair. I feel I actually got a plumber upgrade because The Clean Plumbers are available 24/7 for emergencies. I hope I don't need to make use of that but it's nice to know it's available.

RobCatherine G.

Jorge, our technician, did an outstanding plumbing job! He was knowledgeable, courteous and helpful. We outlined all of the items that required work, he provided us with an estimate, and we agreed on pricing and work to be performed. And with my Angie's List coupon, we saved an additional $31 which brought the actual cost lower than his estimate! Without hesitation, we highly recommend using The Clean Plumbers!

Tim B.

It's 12 am on Christmas Eve and ADAM from clean plumbers just left my house. Had a leak from my toilet and he fixed it and went the extra mile to make certain things were good. I can't say enough great things about this guy. I will be calling his manager when they officially open for business hours to tell them what an allstar employee they got working for them. Soooo thankful that I was fortunate to have him working on my problems. Won't call the other guys because these guys are all anybody will ever need. Hate that I had to have anybody come out on Christmas Eve but glad I called and got Adam. He was polite, he was knowledgeable, he was courteous, he worked really hard, he did the job right and he checked to make sure there was no problems before he left. Totally a great experience!!!

Jason H.

I had a disappointing experience as a whole. I contacted this company to repair what appeared to be a leak in my kitchen sink the night of 10/21/19. We set an apt for the following day (10/22/19) and to their credit they called first thing in the morning and set a window of time they would arrive, and they were punctual in that window. I had a young gentleman named John who showed up to do the service who was nice enough. He put the shoe covers on and came in to assess the situation. So far so good. He took about 2 minutes to look at the sink and came to conclusion that the """"cartridge"""" needed to be replaced in my Delta sink. I asked if he was sure because he didn't really take much time looking around to truly assess the situation and attempt to identify the actual issue. His response is that """"this is the only thing it could be"""" and assured me it would fix the issue. He then went to my garage to shut the water off, and in doing so removed the shoe covers, and from that point on was in and out of my house with his work boots on. Things are going downhill from here. He quickly replaced the cartridge, which took about 5 mins, and gave me my invoice of $214 (including a coupon) which I then asked was so high, he replied it's due to labor. So I guess this means their hourly work rate is $2400/hr! Even at that time I was fine with paying $214, IF the leak was fixed. It clearly was not. I called them a few days later to explain that the sink was still leaking badly, and the work that was completed did NOT address the issue, and I asked for a call back the next day. No one called me, so I had to call repeatedly to get a supervisor on the phone by about 2pm the next day. I explained the situation to the supervisor """"Paul"""" and he assured me that he'd call the next day to discuss a refund, it's now Wednesday and I have yet to hear back after several more calls and emails. Through this process, I've learned that the actual issue was caused by a loose connection on the sink nozzle. I went to Lowes, bought some plumbers tape for $1.98, and tightened the connection myself. Problem fixed! SO I was able to do what they couldn't and fix the leak with $1.98 and a couple turns of a wrench! I've paid them over $200 to identify the issue and fix the leak, neither of which they did. To be clear, IF the cartridge was the issue and IF the leak was fixed, I would be ok with this resolution even though the prices are still pretty high in my opinion. But instead, I PAID FOR LABOR I DIDN'T NEED, TO REPLACE A PART THAT WASN'T BROKEN, TO REPAIR A LEAK THAT THEY DIDN'T FIX! Update...I've since spoken with them and the supervisor initially offered me half my money back, which I guess is a start but frankly makes NO SENSE. Their rational is that they replaced the cartridge, of which I'll remind you wasn't broken in the first place therefor didn't need to be replaced!! I explained this to the supervisor, and even offered that they put the old cartridge back in, and at that point they offered to refund all but $59 which again I am unsure how we came to this number since the fee for them to come out and identify the issue is $39. Whatever, it is what it is, and I'm not going to argue or lose sleep over $20. Use this info however you want, but I can tell you I am disappointed, and will definitely be looking elsewhere for future plumbing needs.

Ed E.

The tech was on time and very professional. The work was done as quoted and I think the charge was within acceptable range. This is the second time I have had the Clean Plumber's. Will call them again.