The Best Appliance Guy

Diane W.

Was referred to The Best Appliance Guy by Idlers. Wrong! He came, charged $159 to repair 3 year old dryer. Receipt said ""found bad rollovers causing noise in dryer, replaced, all is okay."" Wrong within a couple of days the noise was back!
I texted and called because the noise was not fixed. I recorded the noise. SO loud! He never answered text or returned calls.
Having a new dryer delivered this Saturday. Don't waste your money and time on this guy!

Christine K.

Had a wonderful experience with this company. Not sure what all the negative reviews are all about. I called on a Monday and he came out on Tuesday and completely fixed our Sear Kenmore Pro fridge. I would not hesitate to call him again.

Lou M.

I wish I could rate Todd more highly--he is friendly. Unfortunately, after paying him $60 to repair my dishwasher, I had to chase him for information and status updates. He said he had ordered a part and kept saying he should have it any day and would return to fix the DW. After several calls to him (no calls from him), he finally admitted the part was unavailable. I don't even know if that is true. He said he could only accept cash or check when he came for 10 min initially. Now I understand why. It is $ just lost at this point. Also, although he uses a cell phone for his biz, he told me it didn't accept messages. I can not recommend this service unless you have money to waste for zero results.

Gail S.

Had a problem with circuit board on oven. Todd reset it, oven worked for awhile and problem reappeared within few hours. Asked him for price on new circuit board a week ago and said he was still waiting to hear from manufacturer. Still had not heard from him. Unprofessional.

Sara C.

Called yesterday for broken dryer and was given an appointment for today. Todd showed up on time, fixed the dryer, fixed the dishwasher, pet the dog, and the charge was more than reasonable. I'll definitely use him again.

Ruth P.

Not just the name of the company, he surely is!!! Called to let me know he was running a little late, most don't bother. Once he arrived he was pleasant, knowledgeable and very reasonable. Fixed the fridge!!!

Jeremy F.

Called for repair on 36"" Jenn-Air Professional Range. Todd arrived on time. A year prior I was told the parts needed were very expensive and quoted $500 - $600 for the repair. Todd informed me that the Jenn-air stove was actually another brand of stove re-branded with the Jenn-air nameplate. Todd was able to get the parts for a lot less than the Jenn-air branded parts. Stove works great now! Todd's work was half the price of the other quote. Would highly recommend!

Jeri B.

I hired Todd to fix a Scotsman stand alone ice maker that was not working when we bought our new home. After three visits, two valves (said the first valve was defective) and $160, the ice maker is still not working.

Patti B.

I only gave him a 2 star one for coming right away and the other for letting me know what was wrong.
If you don't mind doing the work yourself this is the guy to call.
He was to fix my washer, he found the problem said he needed to order the part asked for his fee $59.95 for showing up but never called or came back.
My husband called him to find out when he was coming back to fix it and was told he ordered the part and would call when it was in ( it's been a month) luckily He told me what was wrong so I googled it ordered the part on Amazon and 2 days later my husband put it in and fixed it.

So unless your a fix it person yourself don't use him!!

I have no idea how this man stays in business.

Lali P.

I called this guy about my refrigerator, he came by to see it (Prepared to fix it) i made sure to ask because he scheduled a week out and i didnt want to wait around for him to check it and have to wait another week or two for parts or what not. So he showed up and said the parts he brought were not the right ones and he had to order them. Its been a month now and I call and leave messages and he doesnt call back and when he finally doesnt recognize my number and answers he tells me the part is ""back ordered"" Dont waist your time, he does not comply!!!