Terry's Plumbing

Rick G.

Paid for a repair that has never been fixed. We are now 6 days out from the original visit & still have no hot water! Every time we call we are assured that someone will be over today but no one shows & no call to tell us why. Again today we have been told someone will be here asap yet still no plumber or call with apology & explanation. Very disappointed!

Jody A.

Called Terry's in for a second opinion. We had the basement sink back up and got a quote for $3500 to repair from another company. Terry the owner showed up 20 minutes within us calling for service. He was polite and to the point. He said he'd have someone here in the AM to take a look. Got a call from the office at 8am to let me know they would be here at 8:30am. They were here at 8:32am!! Took care of the clog in 20 minutes. It was 2 guys and they were polite, clean and professional!! Best part is it cost me for a service charge. 1/20th of the other companies quoted repair cost. I would highly recommend Terry's Plumbing.

Chris V.

I recently had a main sewer line backup that required professional help.

I read reviews for multiple plumbing companies in the area and called five for a quote. Three provided estimates. Two of those wanted to make it a much bigger job then it needed to be.

When I call Terrys Plumbing his office staff answered the phone in a very professional and courteous manner. She was able to connect me with Terry within a few minutes and he offered to come out and take a look at the problem. He ran a camera into this sewer at no charge and confirmed the problem. He took the time to answer my questions and he provided a reasonable price to excavate the sewer line.
His staff showed up a few days later. They were very professional; they excavated an 8 foot deep hole, minimized disturbing the concrete driveway, hauled away all the waste, replaced a section of the sewer line and back filled the hole.

I would highly recommend Terrys Plumbing for all your plumbing needs

Joe S.

Honest. Honest. Honest. Can't say it enough. These guys will give it to you straight and fix what needs to be fixed and nothing more. Unfortunately Pittsburgh has its share of crooks out there who want to charge you thousands of dollars for a clogged drain. If this ever happens to you.... don't sign a thing and call Terry's. Or... just save yourself the hassle and just call Terry's the second you need a plumber.

A stand up organization who does business the way it should be done... with honesty and integrity. Thank you Terry's plumbing for saving me $2,000 today.

Luke T.

I had them out to Fix a leak in the bathroom which I wasn't sure where it was coming from. Being that I am not a plumber, I called the professional to come help. I was relying on them to diagnose properly and FIX the leak. After looking up and around for a while, the plumber seemed unable to diagnose where the leak was coming from and decided to replace part of the vent pipe (that wasn't leaking) and proceeded to charge us $300 to do so. Prior to him replacing the vent pipe, we had mentioned several times that we thought it may be the toilet. After replacing the vent pipe, that didn't need replaced, the leak was still occurring. Not wanting him to do anything else we declined further service. As he was taking our payment, in which he said ""he felt guilty"" doing, water was stills dripping from above in the background.

Thinking there was some compromise to be had for unnecessary work completed and a leak still occurring, we called the office (not even expecting to get all our money back, just anything to help). They would not accommodate in any way shape or form. I would not use Terry's Plumbing again.

Randon H.

While out of town my floor drain was backing up. It was late in the afternoon. To make sure that I was serviced the owner made himself available to fix the problem. The charges were hourly. He completed the job in less than an hour. Pricing was extremely fair. I will be a customer for all things going forward. Thanks Terry

James G.

I can't stress enough how glad I am that I called Terry's plumbing. Matt Mertz Quoted me $250/hr for a clogged main. Terry's was only $89 total and came out the very next morning. If you have someone quoting you thousands for an extensive job, I would definitely give these guys a call for a quick second opinion.

Jam I.

I had Terry's Plumbing replace my copper lines with PEX after getting a few quotes from other plumbers. Terry was great at explaining the work that needed to be done and was almost $1,000.00 lower than Matt Mertz. I'm very happy with the work Terry's Plumbing did and have recommended them to family and neighbors.

James H.

The pump from the French drain to the street hadn't worked in years. The garage was showing signs of water from this defect. Terry and his employees made sure that my wife and I were informed about what the problem was, how it was to be fixed, and what the cost would be. This was all done in a personable and professional manner.

Cathy of office personnel was also very pleasant and made sure that any concerns about scheduling were quickly and efficiently relayed.

Lastly, Terry's Plumbing did the job for about $600 less than another local plumbing company quoted us.

Rick S.

Scheduled an appointment and they blew me off. I had to take a 1/2 day of vacation and they didn't even bother to call me; I had to call them. Would not recommend.