Terry's Plumbing

Karen A.

My shower was only running ice cold water or scalding hot water...no warm. I had called a different company first that had no idea what to do, but they wanted to put holes in my walls. I decided to get a second opinion. Rick from Terry's Plumbing came out and knew exactly what it was and fixed it. It was a valve inside that needed replaced. He was very knowledgeable and explained everything about the hot water tank and why I was having only hot and cold come out. He explained that my hot water tank was set too high and how the water could scald you at that setting. I would definitely recommend Rick, he's the real deal when it comes to being a plumber!

Thank you,
Karen Applegate

Daniel J.

I did not have a good experience with Terry's plumbing. I was told there would be a $70 service call to assess what the issue was - low pressure in my shower. The plumber from Terry's came and was very nice but did almost nothing to assess or fix the issue. When the appointment was over I was charged $122 because the $70 was just for him to show up, not for his time while there. Needless to say I still have low water pressure and no resolution in sight. They also pushed the date back a day which wasn't ideal. I feel like I was overcharged and got nothing out of it.

Theresa C.

Would not recommend , the plumber that came to my house never fixed the problem, things were not going well, I needed a faucet replaced in bath tub due to leaking and had an intermittent leak in the basement, he was talking about ripping out walls. He was all talk and after 10 minutes I paid for the service call and sent him on his way. First and last time to ever call Terry's plumbing. I have never experienced service like this before!!!!!!

Michelle B.

We just had a bathroom remodeled and wanted to recommend the company that we used.

They did a stellar job! We had a shower replaced, new toilet, grab bars, new exhaust fan and painted the walls as well. It was basically an almost full bathroom remodel. They even replaced the faucet on the existing vanity too. All done in less than two weeks.

Bob Pearsick was the gentleman who did the work. Bob is very punctual and courteous, along with being a very nice guy. He let me know of everything he was doing along with his schedule. He went above and beyond!

We couldn't have asked for a better company to work with, And working with Bob was the icing on the cake.

Oh, and they came in much cheaper than some of the other local companies.

Alexander E.

I had a terrible experience with Terry's. They came to my house and refused to fix a clearly leaking pipe. I told them I was worried about it breaking during a vacation and was told that, yes it could break and I should just turn off my water to make sure it didn't. I called their manager and got an even more sarcastic response to my request to help before I wrote a negative review...... suffice it to say, my results did not change. I do not recommend them and think that their attitude toward serving customers working through home warranty companies is to choose jobs they know they will make the most money on. If that is the case, I would say it's unethical.

Rick G.

Paid for a repair that has never been fixed. We are now 6 days out from the original visit & still have no hot water! Every time we call we are assured that someone will be over today but no one shows & no call to tell us why. Again today we have been told someone will be here asap yet still no plumber or call with apology & explanation. Very disappointed!

Jody A.

Called Terry's in for a second opinion. We had the basement sink back up and got a quote for $3500 to repair from another company. Terry the owner showed up 20 minutes within us calling for service. He was polite and to the point. He said he'd have someone here in the AM to take a look. Got a call from the office at 8am to let me know they would be here at 8:30am. They were here at 8:32am!! Took care of the clog in 20 minutes. It was 2 guys and they were polite, clean and professional!! Best part is it cost me for a service charge. 1/20th of the other companies quoted repair cost. I would highly recommend Terry's Plumbing.

Chris V.

I recently had a main sewer line backup that required professional help.

I read reviews for multiple plumbing companies in the area and called five for a quote. Three provided estimates. Two of those wanted to make it a much bigger job then it needed to be.

When I call Terrys Plumbing his office staff answered the phone in a very professional and courteous manner. She was able to connect me with Terry within a few minutes and he offered to come out and take a look at the problem. He ran a camera into this sewer at no charge and confirmed the problem. He took the time to answer my questions and he provided a reasonable price to excavate the sewer line.
His staff showed up a few days later. They were very professional; they excavated an 8 foot deep hole, minimized disturbing the concrete driveway, hauled away all the waste, replaced a section of the sewer line and back filled the hole.

I would highly recommend Terrys Plumbing for all your plumbing needs

Joe S.

Honest. Honest. Honest. Can't say it enough. These guys will give it to you straight and fix what needs to be fixed and nothing more. Unfortunately Pittsburgh has its share of crooks out there who want to charge you thousands of dollars for a clogged drain. If this ever happens to you.... don't sign a thing and call Terry's. Or... just save yourself the hassle and just call Terry's the second you need a plumber.

A stand up organization who does business the way it should be done... with honesty and integrity. Thank you Terry's plumbing for saving me $2,000 today.

Luke T.

I had them out to Fix a leak in the bathroom which I wasn't sure where it was coming from. Being that I am not a plumber, I called the professional to come help. I was relying on them to diagnose properly and FIX the leak. After looking up and around for a while, the plumber seemed unable to diagnose where the leak was coming from and decided to replace part of the vent pipe (that wasn't leaking) and proceeded to charge us $300 to do so. Prior to him replacing the vent pipe, we had mentioned several times that we thought it may be the toilet. After replacing the vent pipe, that didn't need replaced, the leak was still occurring. Not wanting him to do anything else we declined further service. As he was taking our payment, in which he said ""he felt guilty"" doing, water was stills dripping from above in the background.

Thinking there was some compromise to be had for unnecessary work completed and a leak still occurring, we called the office (not even expecting to get all our money back, just anything to help). They would not accommodate in any way shape or form. I would not use Terry's Plumbing again.