Terry Massey Plumbing

Gayle B.

Came at the last minute to get me out of a bad spot. I had no water.They were courteous, and efficient.

Megan M.

I had a leak in my water line near my water meter. They were able to come out same day to fix! I was working and they were able to communicate with me via text and were super efficient. They were very kind, patient and helpful! I will definitely be calling them in the future for any other plumbing needs!

Mark L.

My water heater and toilet we leaking so I decided to call Terry Massey Plumbing. I was able to schedule an appointment within a week and they even called a few days before my appointment to see if I wanted to get him over sooner.

They showed up on time, offered to wear masks and were friendly and helpful.

Turns out my water heater just needed a new piece of pipe and was fixed easily and quickly. I also had him service my toilet, which they seemed to do a good job of. They were in an out in about an hour and charged me a fair price for the work. I felt they were honest, as I thought my hot water heater needed a new expansion tank, but he told me it just needed a simple fix.

He also asked if I needed anything else fixed before he left, which I thought was nice. I felt good that he was ready to help with whatever issue I may have. I'll definitely be calling back next time I need plumbing service.

Melinda W.

I hired Terry Massey to assist an elderly friend with some plumbing problems. We had to wait a very long time (a month) for the appointment and then were bumped a day due to an emergency elsewhere which is why I give 4 stars. However, once they came, they did a great job changing out 1962 plumbing to handle a new dishwasher, replaced the broken toilet and discovered a leak as they assisted draining the irrigation system. All leaks are stopped, all plumbing tasks accomplished professionally, and I will definitely hire them in the future. Getting the irrigation leak fixed before winter and before it noticeably affected her water bill was stellar.

Barbara K.

How can I express what a great team this company has? If I could give them 10 stars I would. Old house, delicate plumbing, and Mr. Massey and his team worked all day to rid tree roots and broken pipe to fix toilet that was a problem for a very long time. Replace old toilet with new. Very fair price and he worked with Mr Simpson from PDX Sewer and Drain to get job done in one day.
Thank you so much! Use these guys. You will not be sorry!

Kate Y.

Initially I loved this plumber, he did a great job on my kitchen faucet. It was expensive but it was done right. So a few months later I called because my shower was dripping. When they came I had already obtained the gasket for my shower head but was told it was not needed as it wasn't the gasket but some other minor item which they fixed. I paid the $200 service charge, which seemed a bit steep for the 15 minutes it took but it was fixed. No. 2 weeks later the shower started dripping again & continued at odd intervals over the next few weeks until I called to ask them to come back. Which they did today & at my insistence replaced the gasket & charged me, again. $350 + parts for the same leaky shower. Not happy customer.

Cyndi H.

We had Terry Massey come to our house to consult with us about a problem with our pipes and washing machine flow issues. Previously we had a quote from another company who said we needed to replace the pipes which would have cost us over $1500! When Terry came he made other recommendations to try first. The first thing he tried took about an hour and fixed the problem without us having to replace our pipes...saving us over a $1000!!! He was very efficient and did an amazing job. We will recommend him to anyone who has plumbing needs!

Maya S.

Terry has a hard time with the truth.
Attached is the actual message sent to Terry Massey Plumbing requesting a quote for three faucets via Yelp.

Just like his business' claim that he ""follows all guidelines"" during COVID-19, like him NOT wearing a mask both times he showed up to come into my home.

If Terry cannot read the Yelp request, is not ""following guidelines"" during a pandemic, and cannot repair a basic tub or sink leak he should be the last # you call for help.

Honesty is the best policy, unless you are Terry Massey Plumbing

Elizabeth B.

We had an appointment with another plumber that cancelled at the end of the day (no reason) So I called 8 other plumbers BUT Only Terry would come out and even thought it was late, he fixed our hot water gushing leak in no time flat and the cost was SO MUCH better than we imagined. Thank-you SO Much we will have you back to fix a few other things! Hire this Man you will be happy! We are so thrilled with him!! (oh, he also did not mind our little dog wanting to help him and basically being right in the way)

David V.

Absolutely no complaints. Jamie set up the appointment and Terry and son showed up exactly on time. Their work was exemplary and their price reasonable. Very pleased and recommend them to anyone who needs quality plumbing work.