Terry Massey Plumbing

Pepi A.

I have used Terry Massey Plumbing everytime I have had a need, clogged drains, new toilet installation, broken pipes, updates to outdoor spigots and I have always been 100% pleased. They are accommodating, easy to schedule and will call if you ask for a sooner arrival date if an opening comes up. Very personable and respectful of your needs, friendly an courteous. This includes the servicemen and also their schedulers! Can't miss with this group.

Lb S.

Terry replaced two sinks for me. He was quick and efficient. I will hire him for any future work.

Yoshihiro G.

we called and he was able to come out the next day, since he had a cancellation. Requested repositioning of my kitchen sink drain. It was preventing my new dishwasher from seating under the countertop and needed to be moved. Terry and his partner discovered the junction boxes also needed moving since they also interfered. One of them was installed by the guy who delivered the dishwasher, arghh. The work was all high quality and there were no problems. He was able to give me a ballpark for price after he started that was reasonable. There was a sink basket strainer that he felt needed replacement since the seals were not up to snuff. All good. I recommend him highly.

Marin W.

Great costumer service and super nice people! the guys did some great work and really worked with our timeline of our bathroom remodel. we could not be happier with their work. Will definitely use them again in the future and highly recommend! thank you!

Gayle B.

Came at the last minute to get me out of a bad spot. I had no water.They were courteous, and efficient.

Megan M.

I had a leak in my water line near my water meter. They were able to come out same day to fix! I was working and they were able to communicate with me via text and were super efficient. They were very kind, patient and helpful! I will definitely be calling them in the future for any other plumbing needs!

Mark L.

My water heater and toilet we leaking so I decided to call Terry Massey Plumbing. I was able to schedule an appointment within a week and they even called a few days before my appointment to see if I wanted to get him over sooner.

They showed up on time, offered to wear masks and were friendly and helpful.

Turns out my water heater just needed a new piece of pipe and was fixed easily and quickly. I also had him service my toilet, which they seemed to do a good job of. They were in an out in about an hour and charged me a fair price for the work. I felt they were honest, as I thought my hot water heater needed a new expansion tank, but he told me it just needed a simple fix.

He also asked if I needed anything else fixed before he left, which I thought was nice. I felt good that he was ready to help with whatever issue I may have. I'll definitely be calling back next time I need plumbing service.

Melinda W.

I hired Terry Massey to assist an elderly friend with some plumbing problems. We had to wait a very long time (a month) for the appointment and then were bumped a day due to an emergency elsewhere which is why I give 4 stars. However, once they came, they did a great job changing out 1962 plumbing to handle a new dishwasher, replaced the broken toilet and discovered a leak as they assisted draining the irrigation system. All leaks are stopped, all plumbing tasks accomplished professionally, and I will definitely hire them in the future. Getting the irrigation leak fixed before winter and before it noticeably affected her water bill was stellar.

Barbara K.

How can I express what a great team this company has? If I could give them 10 stars I would. Old house, delicate plumbing, and Mr. Massey and his team worked all day to rid tree roots and broken pipe to fix toilet that was a problem for a very long time. Replace old toilet with new. Very fair price and he worked with Mr Simpson from PDX Sewer and Drain to get job done in one day.
Thank you so much! Use these guys. You will not be sorry!

Kate Y.

Initially I loved this plumber, he did a great job on my kitchen faucet. It was expensive but it was done right. So a few months later I called because my shower was dripping. When they came I had already obtained the gasket for my shower head but was told it was not needed as it wasn't the gasket but some other minor item which they fixed. I paid the $200 service charge, which seemed a bit steep for the 15 minutes it took but it was fixed. No. 2 weeks later the shower started dripping again & continued at odd intervals over the next few weeks until I called to ask them to come back. Which they did today & at my insistence replaced the gasket & charged me, again. $350 + parts for the same leaky shower. Not happy customer.