Team Bob's Heating, Cooling, Plumbing

Pat S.

I wish there was a way to give more than 5 stars to Team Bob's. I've been using them for many years and have not had one problem or complaint.

For the last 5 years, they have been helping me baby my elderly furnace (25 years old) along. Who would have thought that my 15 year old a/c would give up the ghost at almost midnight on July 3rd! Team Bob's service was out here within the hour. Sadly, to repair the unit was not worth the expense so I decided to replace both the furnace and a/c plus a new water heater.

I'm sure it took a lot of work for Team Bob's to juggle their schedule but they managed to order all my equipment and come and install it at 8am on July 10th. By 3 pm that afternoon I had a/c again!

I said that I've been dealing with Team Bob's for many years and during that time I've met many of their employees. Every one of their employees has been extremely knowledgeable, neat and clean in their personal appearance and their work, and a pleasure to have in my home.

I am not a review-writer but this was important enough for me to write.

Team Bob's is truly ""The One I Can Recommend""

Jean M.

I can't attest to their services that they provide but I can tell you without a doubt they are good people! They helped us out a couple weeks ago as they plowed my friend's elderly dad's driveway and they would not accept any $ whatsoever. We had the hardest time trying to find someone to plow his drive! There was over 3' of snow too built up over the course of a few days. They were a total lifesaver!

Jean S.

Over charge...ex. charge for trip to house even tho it was their errorous work. If they don't have a part they will not do an overnight order unless you agree to pay for the overnight shipping. In our case we were never told of this policy, therefore it was regular ground shipping. Took 11 days to repair our hot water heater boiler/furnace. This was a December issue, burr... Nice personal made a price adjustment but questionable workmanship.

Albert E.

Seemed to do an adequate job, however they are very overpriced. To install a $130 circuit board, that took 34 minutes to do, cost me over $500. Even though they are a Lennox dealer, it took 4 days to get a replacement part. I will probably use somebody else next time. On the positive side, they did show up when they said they were going to, and the technicians were pleasant. They seemed to know what they were doing. My main issue is their excessive cost structure.

James S.

Not sure what's going on at Team Bob's anymore. They used to be a go to for us. They have done some plumbing repairs, installed a new heating system and a few other visits. This last experience we had with them was just awful. No call back's with quotes when they said they would (but oddly enough they would send an email within minutes of MY followup phone call). When I received the quotes I was shocked! The price was way out of line for a couple simple plumbing needs. I called another insured business that I have worked with before and they were able to be out a couple days later at 1/3 the price I was quoted at Team Bob's. Let me repeat. Team Bob's was 3 TIMES THE PRICE of another plumber. I assure you I will not sit around waiting for Team Bob's again. Makes me wonder how overpriced my furnace install was...

Dan B.

Currently not happy with Bobs, called them out to fix an issue- they responded by deflecting it to another issue. 1300.00 $ later, the original issue Is Still an Issue. They are returning to fix the Original issue tomorrow, is this anyway to do business, can't help but feeling I was Played. I'll definitely will report the results.

Michael T.

We have used Team Bob's for over 25 years and have never been disappointed, especially on cold snowy nights with no water or heat. We have always found them to be reasonable, friendly and, most importantly, professional, even fixing the ""easy"" jobs I screwed up.
Once again saved by Team Bobs. When your utility room looks like the Bellagio, you need Steve from Bob's. Great job!

Rudolph K.

Had Team Bob out for a service call. Furnace would not ignite. Service man said that it was a faulty pressure switch. Which cost is $217.00. This is plus the service call fee of $115.00. Totaling $332.00. He said that I was lucky that he happened to have one switch on the truck. Otherwise he would have to charge me an extra $75.00 to go and pick it up, or have a goffer run one out to my house. Agreed for the replacement. Next day my furnace would not ignite. So, I replaced myself the other same type pressure switch and Volá it is still working. Went to Amazon.com which sells the same exact pressure switch fo the exorbitant price of $35.00.
I mean come on fellas! Of course I want you to make money, but how about a FAIR AND RESONABLE PROFIT!!! This is just another example of corporate GREED.
I was in purchasing for many years and when he handed me the switch I told him come on, this looks like a $20.00 switch and he assured me that manufacturing cost have skyrocketed. He was close only he meant to say that profits have skyrocketed. I mean that's a little over a 600% mark up. NEVER SHALL TEAM BOB BE INVITED TO COME ON MY PROPERTY AGAIN!

Tim R.

I had some concerns about soot around my water heater. I called Team Bobs on Saturday of Memorial Day weekend. Within 15 minutes I had a return call from a technician who advised I was ok until Tuesday. Tuesday morning at 9am I had a technician at my home. He recommended a replacement. At 1pm an advisor arrived to give me a quote. By 5pm that evening I had a new fully operating water heater. I am extremely pleased and satisfied with the service I received and the professionalism of the members of the Team Bobs organization.

Tina C.

I have to say they were wonderful! Had many issues with a previous company that installed the unit in my new home. I called Team Bobs they came out and looked at my system contacted the manufacture for me and within two weeks replaced two units and got me extended warranty that covers parts and labor.

Even the girls in the office were very understanding and got the ball rolling for me!

Thanks Team Bob