TE Spall & Son

Chipper M.

I needed emergency service because my furnace stopped working during the winter so it's cold. They gave me a service date three weeks out. Really? What happened to emergency services?

Nina B.

Dylan, service man showed up second time, on time, polite, knowledge, likes to ans questions seemed to fix my furnace up!

Justin P.

Reliable and efficient. They came on time and their work was done in a much shorter time than anticipated.

Bruce C.

Here was what I communicated to TE Spall........Your plumbing services were recommended to us by Paupack Fuel Oil. I feel COMPLETELY RIPPED OFF by your process. The service fee was high enough at $85, but your plumber also charged me $160 for a diagnostic, without telling me in advance what was happening. He ended up telling me nothing more than I had already told him at the outset, and he would not fix my problem of a burst pipe, claiming I had to do a whole house test, costing thousands of dollars before any work would be done. You should be ashamed of yourselves !! No service, just a SCAM!

Bruce

Gemma R.

I had been a customer of this company for over a year . Upon the first encounter I was urged to sign an "" Optional"" Service contract which was over $100 for a year . I told the contractor this was not a smart decision for me because I'm in the medical field & I am not available during the hours of the scheduled maintenance visits . I reluctantly signed . As expected I could not arrange a service appointment during their operating hours & my work hours . I used this company 3 times during the contract & paid the going rate for their service . I called this afternoon on my way home from work because my furnace was not warming correctly when I left at 530 am for work . The woman on the phone told me I was out of "" contract "" . I explained that it was not in my best interest to have a Service contract because of my inability to schedule routine maintenance visits . I was put on hold for 8 minutes when she returned & told me she was not able to get someone there today . I told her I was willing to pay whatever the rate was for the visit , it is 8 degrees today . She said it was not going to be feasible to get someone there ""after hours "", it was 2 pm , I expected to be home from Work by 2:45pm . I was not "" their customer because I let my Service contract expire "".
Be wary .... this is not a reliable service contractor unless you have their "" service contract "".

Barbara K.

Highly recommend this company. Have used them the last couple of years. Daniel made sure everything was in good working order. Always professional and friendly.

JoAnne J.

I highly recommend T.E. Spall & Son, 100% satisfied! My furnace stopped working early Sunday morning. I called for emergency service and within 3 hours my furnace was repaired with a replacement for a faulty sensor. The technician, Dan, was very prompt, professional, knowledgable and explained the problem very clearly. I also appreciated that he explained the cost up front, which I found very reasonable. Very happy and toasty warm!!

Michelle K.

Dan was dispatched to my house when the heat failed for the third time in as many weeks. Although the previous techs certainly did their due diligence, there was a failure with the furnace that was exceedingly difficult to pinpoint. Dan spent hours on the phone with tech support from the manufacturer, checking the system point by point. He spent 5 hours the first day and more than 12 the second day working on the unit until he resolved the problem, which baffled even the manufacturer's tech support. He also spent a lot of time calling around to find the best prices on the parts we needed. Through all of this, he was professional, friendly and pleasant. Top notch service and a really nice guy.

Debbie R.

Dan did a great job of diagnosing the problem with our air conditioner. It was on a Sunday, and the house was hot. He arrived on time and did some great troubleshooting to find out what the problem was and what was needed to correct it. He had the parts that were necessary, and in a relatively short amount of time, we were cooling off. Thanks, Dan and TE Spall!

Lauren M.

Josh was extremely polite, helpful, and informative! I was very happy with the service and information I received when he did the routine maintenance on our AC/heating unit.