TCH Plumbing

Sue S.

I had a floor drain back up. Under our washing machine. After reaching out on Friday they had the Plumber call me to schedule. Showed up on Saturday morning right on time.
So professional. Tate was his name.
Spent over an hour cleaning out the drain and had his hands full. Never complained.
Ran a cycle in the washer to make sure the drain worked. It did.
Cleaned up after himself. Had to disconnect the lines etc. he did an outstanding job.
I would absolutely use them again.... but hope I don't have too!! Haha!

Sandra L.

The technician did not wear a mask and commented that he did not need to wear a mask. We asked him to wear one and he said he didn't have one. I will never call this company again for any plumbing repairs since they have not mandated a mask policy for the staff or the consider the safety of the customers.

Dave A.

My water bill had been increasing over time. I called TCH Plumbing at the recommendation of my HOA management. Chris was on time and very professional. He diagnosed the issue in a matter of minutes, a leaking toilet tank. Fixed at a reasonable price, and now I have peace of mind. Pleasant office staff and reliable service!

Jason P.

Not Good. Do not hire TCH they are dishonest and incompetent. They had to come back multiple times to fix their own mistakes which also caused additional damage. In my opinion, their workers are negligent, and their practices of lying for the benefit of others in conflict of interest is deceptive and malicious. One of the plumbers made a direct threat and acted very unprofessionally. Stay away!

Kevin S.

I have been referring and using TCH Plumbing for any plumbing needs for over 3 years. They have always had a quick response and done a great job with clean outs, fixing leaks, replacing valves and soon a new water heater for me in a house we just bought. One of my friends had a sewer line issue and one company told her should would have to rip up 24' of flooring to access a sunken water line, I referred TCH and through their detailed inspection they only recommended 8' of flooring to be removed to make the repair, this of course was significantly less in cost than her previous quotes and she was Thrilled!. TCH is always out to be fair in pricing and their integrity has shown through. I HIGHLY RECOMMEND THEM!

Kate S.

I called this company because they were listed as approved on the vendor list for my HOA. I was so glad I did! They came out in a little over an hour and Jerin, the plumber they sent was so nice and helpful. He explained lots of things to me that I would never had known. The work was excellent! If I ever need another plumber they will be my choice!

Loren N.

Had to call these guys on New Year's Day for an appt on Jan 2. They were friendly, efficient and affordable. The plumber who showed up knew exactly what needed to be done and jumped right in.
These guys were great.

Kristin L.

The water was set to be turned off for my town home complex at 9am, to my surprise if got shut off at 8:31am! I called the property management company and they didn't know why it was shut off early. While taking my dogs for a walk I saw a TCH van and thought I'd ask the technician (in this case Brandon, he didn't give a last name). He told me the HOA told him to shut it off early and drove to another part of the complex, so I called the property management company back, they said they told him 9am. I found Brandon again on my walk and asked him who with the HOA advised him, this time he said it was his company not the HOA who said to shut it off early. I called TCH they said they were already working on getting to the bottom of the problem and would call me right back. The woman I spoke to on the phone was very nice and returned my phone call promptly and said Brandon read his paperwork wrong and would be spoken with.

Long story short, Brandon gets 0 stars in my book, he read his paperwork wrong and was unprofessional when I was trying to get to the bottom of the problem. However the rest of the company was very nice and handled the problem with class, so they get 5 stars. Which is why my combined rating is 4 stars.

Very Very S.

Charles was awesome. He was on time, super nice and professional, kind even! We would call him back for sure if we needed plumbing help.

Roger C.

Extremely pleased Snowbird in Phoenix! While fixing our main toilet our water supply line cracked behind the wall. My wife and I shut off the main water supply to our condo and started calling various plumbers in the Phoenix area. Our HOA management company recommended TCH Plumbing. We called and spoke with Brooke, she quickly scheduled one of their plumbers and within the hour Ethan called and stated he was on his way to fix our problem. Ethan quickly assessed the problem (cracked CPVC pipe) and within 45 minutes Ethan cut open the wall (small section of drywall had to be removed for access), cut out the cracked pipe section, added a new 1/4 shut off valve, added a new water supply hose to our toilet, tested/checked for leaks, and cleaned up the work site. Ethan was professional, courteous, and friendly. To top off our good experience, TCH Plumbing did not charge a fee to come out to our residence like most plumbers but there was a minimum charge of one hour of labor ($104). At the end, we paid for materials ($12) and one hour of labor ($104) for a total of $116. We highly recommend TCH Plumbing and will call them for all of our plumbing needs in the future.