TAPCO Plumbing

Julia M.

Great place, I'd like to thank Vince, for doing such a great job, he knew exactly what the problem was, and fixed it immediately, I'd recommend this place to anyone!!! Great job Vince ! Thanks

Diane B.

As a new homeowner, it's really nerve wracking having some men come give quotes to a young female during a plumbing emergency. After one call to TAPCO

Damon D.

Have been doing great work for our company building and are always very responsive if we ever have an emergency.

Jenna M.

Update on service: after getting another leak (not their fault, which im surprised at this point we havent had) we decided to re-pipe our whole house. During the re-piping we noticed exposed water lines we did not approve of and it was a challenge to get them to comply because they didnt want to cause more damage or more repairs for us. More like they did not want to do the work the right way the first and were hoping i wouldnt notice. When all work was said done a family member went to go shower and the pipes they just installed were leaking. We called right away and they came despite it being 10pm. They placed towels and sponges under the leaks and they let me know they're going out of town for the weekend and they'll be back. When he came back the following Tuesday to fix the leaks I asked for one of the pipes to be strapped down as it was moving quite a bit when turning the faucet on. He didn't have the right size to do this and said he'd be back. At this time I was notified that our re-piping put him behind schedule and not enough employees therefore had no timeline when he'd be back. After a week and a half went by with no communication we had to hire another plumber to come finish it.

Weeks later due to health issues and the company's poor timeline and lack to fix the issues they caused, more issues continued to arise as more and more as we waited for a reputable drywall installation. While the drywall was being replaced he notice a pipe with a deep gouge along the side over a foot long. Not one but two. We called tapco immediately to have this resolved. They said they remember us everytime they drive by. Cant seem to remember to pick up a phone to schedule a day to finish the job. They wanted to wait until the weekend to come out but we did not need to put drywall on pause again. We settled for an afternoon 2-5pm. After calling a few times at 8pm and finally getting ahold of someone we were informed he'd be here in about 2 hrs. That came and went called again said they were on the top of the pass. He finally showed up after midnight (freeqay was clear of accidents this night) and still didn't have the parts and came back and finished after 1am. Drywall man is done and I finally get access to the bathroom that we haven't been using and surprise! Another problem. Hot water was routed to the cold side and cold water to hot side. Not an easy fix if I want it done correctly.

Shelley R.

I had the need for plumbing services for a broken garbage disposal, leaky toilet, and bathroom tub/shower faucet that wasn't functioning properly. Fortunately my home warranty services covered my issues aside from a deductible. The first company that they contracted with was a plumbing company approximately 100 miles from me and with a ""1"" star rating on YELP and GOOGLE; multiple reviews, and many indicated that if they could leave ""0"" stars they would. When I contacted the insurance for a different company they assigned it to TAPCO Plumbing, a local Apple Valley company, which I've since learned is owned by a woman. I like to support minority owned business whenever possible.

That being said, LOUIE PEREZ was the plumber that arrived ON TIME, and worked diligently to repair my garbage disposal, toilet, and shower/tub spout in three different rooms. Louie was awesome! He kept me apprised of what he found, what he needed to do, showing me what the source of my issues were, proved that he had repaired the problem(s), even changed a piece out on the toilet that was new but not functioning to his satisfaction when he was reviewing the final repairs with me, AND CLEANED UP AFTER HIMSELF. I would definitely call TAPCO Plumbing again. License#104054, 760-624-8271 . Way to go Louie Perez, thank you so much for your quality service! TAPCO you are blessed with a quality, dedicated employee!

Sue Ann T.

This company was very responsive to my home warranty requests and worked great with my home warranty company. I ended up having additional issues that were not covered and the work was completed immediately and with very professional workmanship. Thank you Vince for coming out for the estimate and a huge thank you to Louie for completing the jobs. You both were experts in your fields and very customer service oriented. Jobs well done, especially Louie who did almost all of the work, it was a true pleasure to work with professionals in their fields.

Ejmin Z.

I strongly recommend this company if you need any plumbing work done. My water heater gave out on us and withing just couple of days they were able to come and check it out and replace it with a new one with my insurance so I did not have to pay out of pocket. Louie was our plumer and he is very good at what he does and is very professional, clean, detailed, and has a great personality. he did not even make or leave any mess during the few hours he was at my house. If you call ask for Louie and be sure you are in good hands

Rama B.

Here are just the facts of my experience with TapCo: They made an appointment, which had a five hour window. I stayed home and waited. They never showed up and didn't call to let me know. We rescheduled. The second time, another five hour window, I waited and they never showed up and didn't call to let me know... a second time in a row. Mind you, Susan who manages the office was very apologetic and polite, but I did not schedule a third time with them, given their track record.

Professor F.

This plumber, also the owner of this Apple Valley ""fake"" company, was sent to me by my Old Republic Homeowner's Insurance Policy...Old Republic is another ""review"" topic. When he arrived, he seemed quite uninterested in my problem, which was a noisy shower pipe in my master bedroom bath. He checked the home water pressure and then decided that the cartridge in my shower was backwards. I agreed to pay him to turn it the right way, which he did, but he seemed totally confused about the Pfister cartridge and stated that he did not see a marking indicating which way it was to go. He went ahead and placed back in the socket the way he thought it should go. Once it was reinstalled, the handle would not produce hot water. He still wanted an $80 fee for the reversal of the cartridge. I explained that I was worse off with no hot water and asked him to adjust the handle so that I'd get hot water. He became confrontational and said, ""You are not going to pay me, are you?"" He insisted that I give him another $20 to adjust the handle for hot water. When I refused, he packed his tools and left.

I had to pay another service fee to have a plumber adjust the handle for hot water. Today this Tapco guy, I believe his name is Vincent, sent me a notice that he was going to put a mechanics lien on my home for not paying him $80. The guy is psychotic. Stay away from Tapco plumbing out of Apple Valley. Also, if you have Old Republic as a homeowner's insurance carrier, that's unfortunate. They do not cover ANYTHING plus they send out inferior techs to service your home and will not even allow you register complaints. You will get a recording that states whatever occurs is between you and the company that they sent out. What CROOKS!

The owner from whom I purchased my home and the real estate agent purchased a 2-year Old Republic policy for me, but Old Republic seems to be a real JOKE and absolute rip-off. Stay away from them, too.

Again, stay away from Tapco Plumbing; you'll be ripped off and have to deal with a psychotic. I it were possible I would have given this company a -1 score.

Jack J.

One guy came to my house to fix outside pressure regulator. He was supposed to come in between 12 and 4 but he never showed up. I had called the company at 4.25pm to inform about the situation. So called lead guy called me at 430 and said he will reach in 50 minutes but came at 530.

The moment he came, he stated pressure regular and shut-off valve are not covered due to wear and tear. Also stated that outside shut-off valve is not covered and that he's been doing it for so long and he want $100 to fix it. When I asked him to see the shut-off valve is working or not, he said it's not his job. I asked him to call insurance and find out because I know what my plan covers or not. He said... Why are you being a je....and stopped and changed his tone. He would have been in jail if he finished that sentence. I called the insurance company and verified that shut-off valve is covered in my plan but he don't want to talk her. He wants them to call him on his mobile. Fine.... Meanwhile, he called them from inside his car windows closed and told that it was an existing issue.

This guy came to my house 10 days earlier to fix another issue and I mentioned him about the pressure regulator. He told me that my coverage just started and advised me to wait for 30 days before filing any claim, else insurance will give me hard time.

Points to be considered: Rude, not on time, provided false report to ORHP insurance(lied) and NO MASK.

Please read other 1 star reviews before hiring anyone.

Update: Cry baby called me after posting this review and said it's childish of me to post review on Yelp and lectured about honesty and integrity. Funny how a dishonest person talks about integrity and honesty.

Also, he wanted to know how calling someone a jerk will put them in jail. My answer is, this is a public form for people to share their experience and help others.