Tank's Plumbing

Kathy C.

Prompt service and identify the problem quickly. Would definitely use again. Kaleb was efficient and polite.

Ira R.

It's been a couple of months now since Tank's installed our new hot water heater. So this review is a little late in coming. But the pleasure of plentiful hot water has prompted me to write.
In a word, Tank's is terrific!
All of the staff that I've dealt with have been professional, knowledgeable and kind. The installer who came out to switch out our old heater was efficient and clearly great at his job.
Clayton the owner was responsive to my texts and calls from inquiry about the unit itself to after installation questions about adjustments and such. He even offered to come out himself if I had an issue.
He's clearly proud of his company and with reason.
I highly recommend Tank's. Thanks Tank's!

Pat H.

Had leaking water pipe underground and John from Tank's Plumbing came to the rescue...Was not an easy repair...Did a great job and my many thanks to John and Tank's Plumbing...Highly recommend...Larry H.

Craig E.

We were very happy with the service we recieved from Jordon. Very professional and polite with respect to us and our property. We would recommend this company again and again.

Lynn W.

Consumer beware. The scores do not reflect the true situation. Clayton Tank is basically an alcoholic so if you call after 4 pm to reach him, you will be treated very rudely. His long time girlfriend Sandra Baker is the office manager (only office person) and she is a very rude, spiteful and greedy person. Both of these people running this business are not interested in the customer experience. They do have plumbers that work for them who are really good, the problem is that they do not treat their employee plumbers with any respect. The plumbers leave to go work for Hukill's their first chance. Do yourself a favor and call Hukill's first. Avoid this company at all costs.

They told me I needed a new pressure valve, then they switched the valve and said it was installed backwards. They told me it would be an additional $150 for switching the valve around and this was not including the trip fee.

The office manager Sandra Baker hounded me with emails saying I owed them fees outside of the $75 visit. This plumber has zero customer service sense and no sense for employee and customer retention. I took the time to explain the situation by phone and at least 6 emails. Sandra kept going around and around when the problem was that they failed to bill the situation properly.

Thankfully, I am able to work with Hukill's on a frequent basis based upon Sandra Baker and Tank's Plumbing trying to black ball me. This company of Tank's plumbing is a nightmare. Just avoid this company at all costs.

Madison M.

Completely Different Issue (when it rains....)

I cheated and skipped the office phone and contacted JP directly *I was panicked and desperate*. HVAC people were supposed to start work and found a plumbing leak. Not an easy fix, it was an actual hole in the middle of our 1960's original plumbing (not at a connection point - I could have done that myself).

Experienced plumbers are STILL in high demand and it's getting harder and harder to find someone you Know and Trust. Poor JP, because of this old house, I put him and Tank's Plumbing in my contact list *YOU SHOULD TOO*

It was a dirty job, underneath the house, deep in the corner, muddy and a couple of dead rodents from the exterminator doing his job 2-3 years ago *YIKES and sorry :/

They are meticulous and do a quality repair. As a homeowner, this is the place you want to do your plumbing repairs. They replaced the entire section and connection that was nearby the degraded pipe. Makes sense that the connection a few inches from the hole was going to have problems next *thank you for thinking ahead*. It did not cost me anything extra and they came under estimated budget and made the repair in record time!

They under promise and OVER DELIVER! Every homeowner needs to have a plumber on file, Tank's Plumbing *You're Welcome*

Karen B.

This company provides exceptional customer service! They were the only local plumbing service that responded to my call for help during the Thanksgiving holiday and our water heater was up and running for the special holiday dinner. I would highly recommend this company. thank you Tankersley and Clayton specifically!

Survey G.

Clayton Tank was a great advisor when I called him about a job. He showed up at my house after work the very day I called to take a look. He spent time explaining what he thought I'd want to meet my needs best, as opposed to what Hukill's thought, and I completely agreed. Hukill's wanted to dig a trench that would damage my giant cedar to repair a leak in the main water line. Clayton suggested that it would be best not to patch the line, but replace it as it's 50 years old and the PVC will crack again somewhere else from those roots. Made total sense.

It turned out that the special equipment that could bore around the roots sensitively instead of chopping through them was available at another company, and he sent me to them, and I was pleased with the work. But if I ever have another plumbing job, I'll want to give my business to Tank's. Good advice from a pro is priceless!

SO many positive reviews from friends, not just about the work, but his reasonable price! They were all very pleased with him.

Christine G.

We just moved to Medford and are fixing up our new old house. Like all old houses it needs lots of things fixing and we have had a variety of contractors in working on things. To a company this has been abysmal, terrible, sloppy work, over-priced, non-professionals. So imagine our absolute delight when we stumbled across Tanks. They are friendly from the moment you call Sandra? to schedule, they show up promptly, their work and site protection is first rate and they are reasonably priced. The last plumber they sent out is a gem, Johnny, very knowledgeable, went the extra mile to get us the right part, came back twice in 45 minutes because of a problem with the part and installed the faucet so quickly and cleanly, I didn't even have a chance to have a cup of tea. And he is so pleasant, personable and very customer oriented! Love them, they have our business from here on out and other contractors should take lessons from them!

J B.

Clayton was amazing and extremely knowledgeable when it comes to plumbing issues. He found the problem almost immediately and fixed it promptly. He went above and beyond what was expected. I highly recommend this company and now have my new go to plumbing company for any future problems that arise.