Tank's Plumbing

Survey G.

Clayton Tank was a great advisor when I called him about a job. He showed up at my house after work the very day I called to take a look. He spent time explaining what he thought I'd want to meet my needs best, as opposed to what Hukill's thought, and I completely agreed. Hukill's wanted to dig a trench that would damage my giant cedar to repair a leak in the main water line. Clayton suggested that it would be best not to patch the line, but replace it as it's 50 years old and the PVC will crack again somewhere else from those roots. Made total sense.

It turned out that the special equipment that could bore around the roots sensitively instead of chopping through them was available at another company, and he sent me to them, and I was pleased with the work. But if I ever have another plumbing job, I'll want to give my business to Tank's. Good advice from a pro is priceless!

SO many positive reviews from friends, not just about the work, but his reasonable price! They were all very pleased with him.

Christine G.

We just moved to Medford and are fixing up our new old house. Like all old houses it needs lots of things fixing and we have had a variety of contractors in working on things. To a company this has been abysmal, terrible, sloppy work, over-priced, non-professionals. So imagine our absolute delight when we stumbled across Tanks. They are friendly from the moment you call Sandra? to schedule, they show up promptly, their work and site protection is first rate and they are reasonably priced. The last plumber they sent out is a gem, Johnny, very knowledgeable, went the extra mile to get us the right part, came back twice in 45 minutes because of a problem with the part and installed the faucet so quickly and cleanly, I didn't even have a chance to have a cup of tea. And he is so pleasant, personable and very customer oriented! Love them, they have our business from here on out and other contractors should take lessons from them!

J B.

Clayton was amazing and extremely knowledgeable when it comes to plumbing issues. He found the problem almost immediately and fixed it promptly. He went above and beyond what was expected. I highly recommend this company and now have my new go to plumbing company for any future problems that arise.

Betty K.

My kitchen faucet started leaking in a position to cause big problems if not fixed. I was able to get an appointment the next day. Tim showed up at up at the beginning of the given time frame. He didn't mind the 3rd floor walkup or cats. Tim quickly diagnosed the problem for an easy fix. It is great to find professional and courteous service.

Jason C.

Found them based on yelp reviews, decided to give them a go. I clearly communicated 3 things I wanted them to do. They were speedy on getting to the job but failed to complete 2/3 of the work hired. Their tech never communicated with me his repairs or finding, so I had to contact the owner. Super frustrated and disappointed to be billed for a job that was NOT completed.

To top it off, they wanted to charge me a $25 late fee while I was still trying to resolve the issue with the owner, who agreed the tech only completed 1/3 of the work hired.

As a hard working, honest person I'm keeping my fingers crossed that maybe this was just a fluke. I get that we all drop the ball from time to time, communication/managing/running a business is a challenge in itself.

BUT...If it were not for the many positive reviews they have, this would easily be a 1 star rating from me. They seem like a great firm and all, but when a tech can't perform the duties hired or communicate findings it's a real red flag.

I'm still willing to give them the benefit of the doubt and the chance for the owner to reach out and make this right.

Linda M.

Every time I turned on my automatic sprinkler system, flushed a toilet or turned on a faucet the house started shaking and made a loud noise. I thought it was an earthquake. Thank goodness for Tanks Plumbing. After a couple of other plumbers couldn't figure out what was wrong, Tim nailed the problem right away. It was a very complicated procedure, but they diagnosed it and figured out the solution. Honestly, it was like having a surgeon. Needless to say, the irrigation and pressure problem was remedied immediately and the water pressure is better than ever. I am so grateful for their supportive attitude and incredible work ethic. There was a lot of digging involved in this project and Tim left the area worked on neat and clean. I highly recommend Tanks Plumbing and will use them for any future plumbing problems. I would give them 10 stars, if I could!

Joan J.

Clayton the owner is very professional, will take the time to explain everything that's going on with your water leak. I called other plumbers and it would take them 3 to 4 days to see me. Clayton was in the neighborhood so he came as soon as he could. They will be first on my list to call anytime I have another leak.

Seamus C.

Excellent company. Sandra in the office is responsive and CJ who did the install was professional and informative.

We had a gas line installed. Sandra made sure everything was scheduled and CJ (and Caleb) did the install and were great about explaining the process and best of all they followed through on what they said they were going to do. So many people and companies give you their ""word"" and it isn't worth anything. Not TANKS.

If you have any plumbing needs I would suggest you call Tanks and have them do the work. It will be done right the first time and on time.

Gary G.

Tanks is the best in Medford! Wonderful group of people! I would highly recommend them.

Mich K.

I am a current renter. When we had plumbing problems, my landlord called Tank's. Theg were very thorough and gave my landlord an excellent price. The problem was I waited 3 months to get everything fixed because my landlord didn't want to pay. After checking with 4 more plumbers, he realized Tank's was the best price and most qualified. The two brothers came in today and fixed everything. They are professional at a great price! I now have their number. I am in the process of buying and they will be my number one plumbers.