Tankless Works and Plumbing

Andrew S.

Dimo from Tankless Works and Plumbing visited our home in Carlsbad to service two tankless water heaters. I did not know that one of them was not working, and Dimo did a great job to ensure everything was fixed. This included being on-hold with the water heater manufacturer for 30 minutes.

He was very professional in his approach and though the visit required more effort than anticipated, completed everything at the original price.

I would have no hesitation in using Dimo again if the need arises.

Luke C.

Dino did a great job replacing my water heater. He was prompt, professional, and fast. He made sure I knew what type of heater I was getting.

T. N.

Dimo is the absolute best!! After getting estimates from 3-4 companies, we finally found Dimo. He is honest, knowledgeable, and respectful. His estimate was the best we received and even when extra work came up due to complications, he stayed within his estimate. We had him do work on a very old house and Dimo did not cut any corners with the installation. He advised us on everything and explained everything thoroughly. He was very quick to respond to all our questions, texts and phone calls. We are so thankful to have found Dimo.

Marc F.

Dimo is the most honest, hardworking, reliable and capable plumber I have ever run across. His sole objective is to accomplish the completion of excellent quality work (and do so at a reasonable price). What else could you possibly hope to receive from any professional.

He recently installed a water purification system in our home, and the installation proved to be quite complicated in terms of routing the auto flush out system. Dimo and his assistant must have spent 2-3 hours just figuring out the best option for the installation ... and, ultimately, the approach he selected was successful.

Notably, the installation was to be completed for a set fee which was established by the company selling the installation system; meaning, Dimo and assistant expended an enormous amount of time (more than 3/4th of a day) to assess the situation and carry out the plan without regard for the fact that the significant amount of their additional time would not translate into the payment of further charges.

On the same day that Dimo installed the water filtration system, he was scheduled to install a new water heater. Bearing in mind the amount of time taken to install the water filtration system, we indicated our willingness to wait until the next day to have the new water heater installed. True to his professionalism (and determination), Dimo insisted on completing the job ... even though it meant working into the evening. Indeed, Dimo did not leave until almost 9 PM ... and, without a single word (or gesture) of complaint (or frustration) at any time throughout the day and evening, departed the job conveying his sincere hope that we were pleased with the work.

What more can I possible say ... other than the following: Dimo earned our admiration and respect for his integrity and professionalism.

PS: This is the ONLY time I have ever filed a review with Yelp or any other such service. The reason is self-evident ... per the above.

Ellen S.

I have been using Dimo for a couple of years now. He is wonderful to work with and always is there when I'm in a bind! He is clean and professional and his rates are reasonable. I have used him at my business and at home. I highly recommend him!

Manny R.

I was referred to Dimo by another one of his colleagues. I'm a Solar Contractor myself, and we often times include high efficiency appliances in our projects, but it's hard to find true professionals at a reasonable price that are reliable, knowledgeable and ON TIME! This guy and his helper installed a Heat Pump (hybrid) water heater at my in law's house. I'll tell you,
after experiencing a few snafooes with other contractors not showing up, I was relieved.
BTW - I called about six different companies in the area and they didn't know squat about Heat Pump technology. Dimo explained it perfectly and even installed and fixed a few other items while he was there at a discounted price! Invoices where on time and he takes credit cards! Easy, fast and clean... I'll definitaley be subbing more work out to this company in the future.

Jeanette D.

I found Dimo through the Navien website as he is one of the only Navien trained/certified specialists in town. Having gotten two other bids from highly recommended plumbers I met Dimo for comparison. It was clear from the start that he was more knowledgeable about tankless heaters and in particular, Navien heaters than the others. He explained our different options, walking through the pros and cons of each brand and model we were considering, and made recommendations to not spend as much on unnecessary capacity upgrades, remote control, etc. that other plumbers had recommended. In the end his bid came in better than the other plumbers that both other plumbers admitted that they couldn't beat such a competitive bid or do the work as quickly as Dimo promised.

Dimo and a helper came a few days later on a Saturday (which we really appreciated as my husband and I both work full time about 50 hrs a week) and spent 9 hours here to reroute, replace our water pipes, remove the 20-yr old water heater, install the Navien heater with recirculating line, helping better secure our existing pipes under the house in the process. It was a big job and both Dimo and his assistant worked very diligently and efficiently. I never saw them take a break (even when I offered) and they were very professional (tyvek suits and all).

Dimo came back on Monday to check on the system, making sure all the air was out of the pipes and the pipes were as secure as they could be. A true professional!

We were so pleased with Dimo and his work that we begged our home warranty company to allow him to do some shower plumbing work we had pending. They finally conceded but Dimo and I had to spend an hour on the phone with them negotiating what they would cover (very little) and his price. In the end, he did the work for probably half his regular rates because he was helping us out but his work quality was top notch.

We were lucky to find Dimo and I'd highly recommend him to anyone. He's honest, friendly, professional, hardworking and knowledgeable. What more can you ask for?!

Claris O.

Dimo is the coolest Russian I know! He s professional and know his trade.

Highly Recommend.

Carlsbad

Vel E.

Tankless Works has been providing reliable and high quality service in our neighborhood since last year. DImo is extremely honest and his consultations have always been free. It's a pleasure to do business with him. I would recommend him for all tankless water heater needs.

Bill R.

Dimo is absolutely the best plumber I've ever hired. He's honest, does excellent work and is one of the nicest guys in the business! What more could I ask for?

He's come out here twice, and fixed issues that I've had for free because they were minor tweaks for him. I would have paid him something and he just wouldn't take it.

I highly recommend Dimo for your plumbing needs.