Tampa Bay Plumbers

Debbie A.

My septic tank and drain field was overdue for repairs. Tampa Bay Plumbers came out when they said, gave a price (not a cheap job by any means) and contacted us when they would start the job. They require a down payment up front. Once they got all the tanks and other equipment, they arrived with a skid steer and excavator to start the dig. They finished the job in a resealable time frame and all county inspections were done. Except the last inspection was done by a ditzy person and forgot to turn in the inspection report. So now TBP have to back out to dig up the area for another inspection of the work. You just can't count on some people sometimes. It wasn't TBP's fault. They are being inconvenienced also! The work looks well done and I was about to plant some pretty flowers (only what is safe and recommended) on top of the drain field. I'm glad the error was found out before I did the plantings.

Sara H.

This has been one of the most frustrating and unprofessional companies we have ever worked with. The plumber that came to install a water heater in our house was extremely inappropriate and unprofessional on many levels. He told me that his daughter was promiscuous when she was young, and that he suggested his son-in-law watch pornography on the couch when he was not happy with the plumber's daughter. He took all day to complete a project that was supposedly a 3-4 hour job because as it turns out, he was not even skilled in this task. He grew frustrated when things weren't working and was cursing and grumbling while installing the unit. When he finally left he told me he was going home to get drunk. In addition to this, he left pieces of metal pipe in our yard, cigarette butts, trash in the gutter and yard that my husband had to clean up, screws and debris where he was installing the unit, and dented our dryer and doorframe. After all of this, our water heater still did not work. We had a total of 6 different plumbers come look at the unit. When the manager finally came out, he was an hour and a half late, without a phone call, and he admitted the company has been hiring mediocre employees and the plumber that worked on our house would no longer install water heaters and that they would fire him. They finally fixed the issue and told us they would refund some of our money due to our poor experience, but nearly three weeks later, we have been ignored after several phone calls, and in fact, they called telling us we owed them $50. Overall this has been a horrible experience and we are still waiting on a part for our water heater.

Larry R.

Another great job! Ben White did a superior job getting our kitchen sink hooked up again, installed a garbage disposal and a new dishwasher. Ben is courteous, professional and knowledgeable. We will continue use Ben and Tampa Bay Plumbers!

Janice P.

At the end of the day the never showed up to finish the job they promised they would do. They couldn't figure out how to get hot water in my bathtub in my 1/1.5 bedroom condo unit with a tankless water heater. Many units in my building have tankless water heaters and most are changing to them, no issues there. I personally know because I was the HOA president 2020 as well as part of the Construction Review Committee. I also made a formal complaint with the BBB.

Cathy M.

We are senior adults in Apollo Beach. We have had to use plumbers in many places we have lived. We have never had service as efficient, and professionally done. They saw our problem and began immediately to take care of the situation. They were extremely knowledgeable about what they needed to do. It really impressed us that they came so quickly. We called the office and the very next morning at 8 AM the plumbers showed up ready too get to work. It was a big job but they completed the work in one day. They wore masks and covers for their shoes. They also cleaned away all the old debris. We highly recommend them !! They are gentlemen in the way they act and speak. (Father and son team)- Buck and Brandon

Jessica J.

We had a large wooden post fall and hit our outdoor spigot, which bent the pipe. We called and were able to get a technician on-site the next morning. Mike R. was our tech. Very friendly, knowledgeable, and not pushy whatsoever. He told us the fix was optional as everything was still functional, but we decided to go through with it anyways. He was quick and efficient and did a fantastic job! We also have used Russ in the past to help with leaking on our outdoor spigots a couple years ago, and he was fantastic as well! Better than better I love you better than better mommy and look at it PJs on then

Barry B.

I called seven plumbers and each one wanted to send a technician to the house before they would discuss costs Tampa Bay plumbers put me in touch with one of the technicians he was absolutely excellent this is a wonderful company works clean beautiful job if you have the opportunity ask for Matt

AR M.

Michael Benson has been out to my house several times. He has provided exemplary service every time. He is respectful of my home and professional. He explains any plumbing issues in detail and answers any questions that I have. Tampa Bay Plumbers provides a great value and service while doing their work with integrity. I have had nothing but wonderful experiences with Tampa Bay Plumbers and will continue to be a loyal customer. Thank you Tampa Bay Plumbers!

Kumar J.

This was the best plumbing company that I ever had. They were prompt, courteous, and great price. Their manager, Jack, checked in several times. My two plumber, Mike and Russell, were great. They took hours to figure out and fix a problem that no one else could for several years. I have already hired them for my other home plumbing issues. My only regret is that I did not find them sooner. Thank you so much, what a great blessing in these troubled times.

Larry B.

Worst experience ever - free estimate caused $850.00 of damage! I had a very small leak, at the slab level, and I selected Tampa Plumbers, based on great online reviews, to provide me with an estimate. I showed the technician the leak, told him about the temporary repair made with epoxy, and he went out to the truck to prepare an estimate. He came back in with a hammer and a chisel and said he wanted to check and see if e could see a sleeve on the pipe. I asked if he wanted the water turned on and he said yes. I tuned the water on and heard him yell OFF- OFF-OFF! so I turned the water off and came to see what was going on. Instead of a slow seeping leak there was water spraying out from a hole he had made a pipe with a chisel. I was dumbfound as I looked at the damage; he said he could fix it that day and would get me a quote. He returned with a @2,200.00 quote, (30%+ higher then another estimate I had) which I declined, and when asked how I could have water in my home he said, again, well you have to replace the pipe. I wasted several phone calls to their office, and hours waiting, but another tech never showed nor was any repair made. I had to hire another plumber, on an emergency basis, to repair the damage so we could have water in our house. After the repair we could turn the water on, and he used a leak detector to find the actual leak. Now for the ironic part, the legitimate plumber found the leak, on the opposite side of the bathroom and FIXED it for only $350.00 So - the $850.00 repair simply fixed the damage done by Tampa Bay Plumbers. Avoid the at all costs, there are lots of quality plumbers in Tampa; no need to use these clowns who puncture pipes and then give you a very expensive quote to fix the emergency they created.