T Power House Building & Remodeling

Gokan E.

took the money and never came back to install closet doors. He seems to be scam.

It has been longer than 2 weeks since he promised to deliver repair. Blamed on my tenant then holiday weekend but it is almost 2 weeks after the holiday and he hasnt finished the job. He does not answer calls and texts back saying he would be there today. Total lie. Stay away.

Daryle W.

My family has been having problems with the upstairs toilet flushing completely. The septic system and plumbing were already eliminated as sources; pointing towards the toilet unit itself. I already had a replacement toilet ready for the downstairs bathroom.

The repair guy checked the toilet and the surrounding floor. He patched the floor to make it stable for now as he switched in the toilet I already bought. He used a mask. He kept the trash in a limited area so it was disposed of easily afterwards. The new toilet works much better than the old one. The repair guy and I went to the store and got a second toilet for downstairs. He was able to install that one too. That one works fine too.

Donna B.

Travis promptly responded to my request for a quote and also to perform the repair to replace both hot and cold water valves under my kitchen sink. This repair need presented itself both on a Sunday and during COVID. Travis showed up on time, wearing a mask, was very personable and stayed within the amount quoted as well as performing the repair to our complete satisfaction. What more can I say! Great job Travis!

Markus B.

I needed some new outdoor hose bibs installed along with new plumbing to each of them. Travis quickly responded and i was greatful to find out that he was able to come and perform an excellent job the very next day. He was professional and straight forward through the whole process.

Dee S.

Great experience! Timely and efficient. Was very patient with my demands. Installed 2 new toilets and faucets in our bathrooms. We had a recent bad experience and was pleasantly surprised with everything, including the price! Definitely keeping them on speed dial. We feel like we not only found a permanent plumber, but new friends! Highly recommend!!

Bradford K.

I waited three months AFTER I was told the part came in for my roof to be repaired. Multiple promises of coming over to do the job. My request for a refund of the deposit was ignored. Run, don't walk away!

Richard W.

Travis was very nice, showed up on time, gave us a great price and completed the bathroom / tub remodeling in 2 days.

Melissa W.

Travis wore a mask and seemed professional. He does not accept checks normally but made an exception which was great, but he did ask us to make it out to him personally which should have been a red flag for me. He came by on December 4 to repair a clogged toilet, he dumped what he refers to as a ""cocktail"" down the toilet and said it would definitely clear it. I had asked if he guaranteed the work, he said yes, if it didn't unclog in 48 hours he would retreat the system and did tell me if it ended up being a bigger job he was going to have to charge more.

The next day he texted to ask me if it unclogged, it hadn't but that was under 24 hours. Travis does not work Sundays so I waited until Monday, Dec. 6 to let him know the system was still clogged. He said he would stop by Tuesday, that evening he didn't show up so I texted him again, he said he wouldn't be there until tomorrow [Wednesday]. He never stopped by and at this point I'm irritated so I waited to text him until Thursday, Dec 10. I had to include the snarky ""hello?"" 3+ hours later to get a response. He said he was in my area that day and would stop by, he never did.

It is now Dec. 18, he has still not come by to retreat our system. We paid $250 and if the 5 gallons of chemicals worked I would have been ok with that. Travis cashed the check pretty quickly, didn't give us a receipt, said he was licensed but I cannot find a license number for him nor did he provide one.

We went with a non-corporate company to support local business and to keep our cost down but I'll stick with Rotor Rooter after this. I'm disabled, two of my children are, and my father in law who is in his 80s lives with us. We're on a fixed income so that's $250 we flushed down the clogged toilet.

At this point I don't want Travis to come back because I flat out do not trust him.

P. S.

He took down 3 standing dead trees, two of them were immense. Afterwards, he and his team cleaned the areas, cut up and stacked the wood.
I feel the price he charged was fair.

Joanne O.

I contacted this company approximately 6 weeks ago. Travis showed up late as he had entered it into his calendar on the incorrect date. Travis took the cabinet door that we had wanted repaired and a $100 deposit. He said that he might need to return the following week for an additional $100 even though he had estimated the repair would cost about $250. Travis contacted us the following week to let us know that due to a storm that caused power outages, he had not been able to start work on our door. Three weeks later we wrote and asked for an update. We wrote again and requested to have our door returned. We have not had a response. Although this company brands itself as customer oriented with good communication that was far from our experience. We do not recommend this company.