T-Mark Plumbing, Heating, Cooling & Electric - Clarence

Liz H.

I used T-Mark for some plumbing issues I was having with my bathtub. Bryan, the technician was timely, thorough and extremely knowledgeable. He not only fixed my issue, he offered preventative maintenance tips for me going forward.

Great company with top notch customer service!

Wim L.

I had a bathroom toilet not flushing properly.
T-Mark personnel was able to come out within a couple of days.
Turned out after very brief inspection of the plumber that the sewer drain outside was partially blocked.
Very quick and very professional job done to clear the blockage using all the right tools.
Took almost 1 1/2 hours and the price agreed upon ahead of time was reasonable.
Everything works again normally.
I am a very happy customer.

Barbara S.

Buyer beware. The job they did was fine, however, they charged almost double what other companies charged. Our fault, we pushed ahead because of the need , but what other companies have since told us would cost $4000.00, they charged $8000.00. The workers are fine, the job was done fine. Communication could have been a little better, but it all comes down to the fact you can have it done much much cheaper.

Peter B.

T-Mark had a tiger by the tail when they tackled my decidedly odd ball home's plumbing issues. Their technicians didn't always get things right on the first try, but they hung in there and eventually the problems were dealt with. It was expensive, true, but their customer service and willingness to do whatever it took to solve the problems in my home gets them 5/5. They explained everything they did and understood why things were the way they were. I have a feeling I'll be back.

Ryan L.

We had a great experience with T-Mark replacing our furnace. From the first person to answer our call until the salesman made sure that we got things exactly the way we wanted, everyone was helpful, polite and timely. The quotes they gave were fair and well-explained. The installation guys were on time, quiet, and cleaned up after themselves. Couldn't ask for a better experience.

Catherine K.

HORRIBLE SERVICE!!!! Called because of an ad outside of my work that said ""any drain, $129."" The drain b/w the kitchen sink and laundry sink was clogged and backing up. As soon as the plumber left, I went to run the kitchen sink and do laundry, and it was still backing up, to the point where it appeared no maintenance was performed. I called the office and the girl that took my call gave me an attitude and rushed me off the line, and told me that it was because my sink was dirty (???) Do people actually fall for this line? The plumber came back and stormed past me into my home, never once apologizing for the inconvenience....I was made to feel that I was in the wrong for calling back. For $300, the plumber should have made sure the issue was corrected. HORRIBLE SERVICE AND TREAMENT TOWARDS THE CUSTOMER.

Jerame D.

My 56 year old boiler...yes, 56 years old...decided at the first sign of Winter that it should not make any effort to heat my upstairs. As luck would have it, we sleep upstairs. We also have hardwood floors. So it is basically a medieval form of torture going to bed. So, having a good experience with a general boiler inspection last Winter, I decided to try T-Mark at actual repair and/or replacement. As expected, the technician came in and gently explained to me that the furnace, although a good sport, has less life left in it than a Tyrannosaurus Rex. The decision was made to replace said rust bomb and with an average price and full blown education on how the smaller furnace would actually work to my benefit, we moved ahead. The wait time was about 8 days due to the influx of need on T-Mark, so we used space heaters to keep us alive for 192 hours. 8 days later, two gents showed and over the course of 7 or so hours, Old Bessie was laid to rest and the new blue machine was installed. The guys were exceptionally friendly, helpful and thorough. Without a hitch, it was a done deal. Cannot wait until Spring when I can call them to figure out the leak on my Central Air.

Tropical 1.

FIVE STARS!!!!!
Had an issue with my furnace, and a serviceman showed up to the house within 2 hours of my outreach call to the company. Of course everything always goes wrong on weekends (or holidays), but despite it being a holiday weekend T-Mark was reliable and showed up in a timely manner.

Jeff B. was very kind, knowledgeable, and professional about the job. Had the furnace back up and running within a half hour!
A++++ Customer Service ----
would HIGHLY RECOMMEND T-Mark Heating & Cooling to anyone with HVAC needs!
Good people. Thank you Jeff B. and T-Mark Heating & Cooling!

Dawn S.

I had to share my experience regarding T-Mark Plumbing. I have used many different companies in the past for home repairs, by far this company blew my expectations away! Communication is key in today's world; from the moment I contacted them for advice and to schedule an appt professionalism was evident. I was greeted by a person immediately on the phone who was pleasant and very willing to help. I was scheduled around a time that worked for me and contacted by the staff instantly. They kept me in the loop the whole time and followed up accordingly. I have NEVER had better service. Not one time did I have to call to see when or who would be coming to help. Rich came to give me an estimate and walked me through all the steps and options for my hot water tank. Alec and Kevin Murphy came to do the install and were VERY professional and extremely careful with my belongs etc. They explained what they were doing and made sure I knew how things would function with the new tank.

I also asked for an estimate on installing a water back-up sump pump system. Mike and Brian were beyond AWESOME!!! Great prices, financing available and bar none service! I HIGHY RECOMMEND using this company for your plumbing, heating and cooling needs.

Hannah G.

I had T-Mark install a sump pump with a back up. Pat came out to do the job and did an okay job but he scratched up our brand new washer. I had literally got this brand new washer delivered 2 weeks ago and now there are 3 scratch marks on it. He obviously placed some of his tools on top it and created the scratches. If you hire them, make sure you cover up your appliances or anything valuable because clearly this company doesn't respect your belongings.