T-Mark Plumbing, Heating, Cooling & Electric - Clarence

Lynne S.

A great service provider. Every time I have called they have been able to come within 24 hours. The scheduler is always nice and efficient. Jeff is great! There are no games and they are very professional ! So glad I found them.

Jeanne V.

I was the right lane entering from Main St., Buffalo onto the 33 at 4:45 today. The ramp onto the 33 has two lanes. The left is coming from the 198 and the right is coming from Humboldt Parkway. They eventually merge into one. I was in a tiny 2 seater Miata. My lane was moving at about 15 miles and hour, while the left lane was inching alone. A big T-Mark Plumber Truck decides to have some road rage about the fact there were two lanes and his wasn't moving. He stuck the front end of his truck into my lane in an attempt to stop me from passing him. As I veered around his front end, now sticking into my lane he hit the gas, in an attempt to force me into the concrete wall. From what I could see reading backwards in the mirror the license plate was something like 54239-M5 or 5A239-M5. You might want to have a conversation with your employees about having road rage while operating a company vehicle. Luckily I have descent reflexes ad wasn't killed.

Douglas J.

We moved into a house with steam rads and so have a boiler that I hadn't touched for the first heating season.
This year, I figured I needed to do some preventative maintenance before things cook off further and checked reviews to find T-Mark.

They were responsive and friendly and offered a special discount for a very thorough cleaning.
Jeff, the technician, was courteous and professional. He brought clean paper boots to wear on our newly refinished hardwood floors, and he gladly talked me through some key things to watch for with the boiler.
I love that. They've got a customer for the long haul thanks to this experience.

Stefanie H.

Had an appointment for a quote (waited for 2 hours) - no show, no call. Definitely won't be doing business with this company if this is how they treat potential customers. Can only imagine how they treat their current customers.

Nicole L.

I had a great experience with T-Mark this morning. I bought my house a few years ago and it came with a central air unit installed. The first summer here we noticed that the air was not really cold. I called a different company to come out and take a look at it. I paid them for a tuneup then they charged me out the wazoo for an air filter that I could have gotten at Home Depot. He then told me I needed 8 or 9 pounds of coolant at a cost of $89 per pound. Needless to say we bought fans that year. Fast forward to this year. I came across a Groupon for T-Mark for a tune up and inspection of the AC unit. It cost me $24 after Groupon coupon code so why not. My appointment was for noon today but the tech called and asked if he could come earlier which worked out great for me. He was very friendly, quick, and efficient. We had an issue last year with the unit leaking in the basement so I asked him about it. He said it was because the drain tube was bent so he quickly flipped some things around so the tube could drain out properly, no charge. He let me know that the unit was a little low on coolant but we were fine to get through this year. Of course that scared me because of the past estimate I was given. To my surprise he told me it would be about $112 for the amount I needed and that's just because the prices are high this year. He anticipated them going down next year but said I needed less than a pound right now. When I told him the estimate I had been give before he was floored and told me the whole unit only holds 4-5 pounds so now way I needed the 8-9 pounds that I was told before. Finding good honest people for home repairs can be difficult so I was definitely pleased. I deducted one star because it took around 3 weeks to get an appointment for my Groupon service.

Yolande F.

Called this company for a damaged water line; gentlemen was professional, gave me a reasonable/fair price, didn't try to look around to see what else was broken to sell me anything else. Very straight forward!

Sid B.

I had T mark Install a new furnace and its the worst thing ever. Yes It may save a little on the gas bill But my water bill is 8 time higher. When I called and spoke to the rep he had no ideal of what he was talking about. Please do not have a furnace installed by T-mark. I will pay for it then and when I do pay for this piece of furnace I will have a real furnace installed. Buyer beware and shop around before you sign their contract. Not a good furnace just hype

R 1.

great service, quick response and professional.
my heater stopped working (thermostat wouldnt dictate) and the usual heater repairman could not find the problem and was suggesting replacing the board, pressure sensor, etc..($500++). I refused and called t-mark. Greg T came in the same day, reinstalled the board that the previous person had taken out, found the problem in 10 minutes (the kids had plugged the outside exhust pipe!) and fixed it in less than an hour and only charged me for the visit!
A+++

Scott L.

Fairly quick service, had a call on Sunday, came on next Tuesday. Toilet need to pump some air out, the tech did a nice job to fix it. Charged for $250, plus $21 tax, along with 6 months of warranty.

Lindsey G.

My husband took the day off work for a scheduled consult. We were given a time of between 2-4pm. At 3:30 we receive a call that they have to cancel. Nothing like making us wait around and then canceling. This is a terrible way to run a business. We rearranged our schedules for this appointment and took a day off work for nothing. Now we still have a plumbing issue and nobody to come look at it. Very disappointed! Will never call them again.