T & M Plumbing

Erin C.

I've had 3 consecutively negative experiences with T&M Plumbing, but it's the company my HOA uses so my hands are tied. I live in a condo and my unit has flooded multiple times due to plumbing issues in the building. Besides the fact that my HOA chooses to just keep sending out plumbers when there's an issue instead of finding a solution, T&M adds injury to insult.

Every time they have come I've asked for a written report for my records and to share with my homeowners insurance. The people that come for the service say that the office will send it after they return at the end of the day. When they came in April of this year I had to continually ask for a report for weeks and when I got it almost a month and a half later, it was incorrect. They most recently came on 10/9 and I still have not gotten a report despite being explicitly told that I would receive one by 10/12 at the latest. My calls, voicemails, and texts to Andrea have been ignored. Today is 10/30.

I have told them that the plumbing issues I have experienced have caused me to have to move out of my home for months at a time because of severe water damage. T&M Plumbing has no concern for the customer. They are fine with persisting plumbing issues because that means more money in their pockets. They explicitly told me that the flooding would continue to happen and that I would just have to deal with it. They are not advocates for the customer and I do not recommend hiring them.

The only positive thing was that the people performing the service were pleasant and cleaned up after themselves.

Mark N.

These people stopped an unexpected flood in the middle of the night, saving me serious damage to my furniture and unreplaceable items in my home. They showed up in minutes after my call. Their bill was fair and reasonable.

Surgerylover C.

Don't EVER try to use T&M Plumbing. They were a no-call no-show on Thursday. I contacted them Friday morning, their office manager Andrea assured me her crew would be at my home at 3:30pm that afternoon.

At 3:20 the company texted me saying they'd been called to a plumbing emergency and couldn't make my appt.

I replied that I didn't understand why after their error yesterday my appt was not a priority. I too have water leaking! So they replied that they couldn't apologize enough, and ASSURED me they would be at my home on Saturday morning at 8:30am.

It is now 9:04am. I have not heard a thing from T&M Plumbing. I called. I texted. NO RESPONSE.

Unreliable. Unresponsive. Will waste your time and not care one iota.

Crecia M.

Great work and very dependable. My HOA contracts with them and I couldn't be happier with the work they have done in my unit. As well as the emergency repairs needed one weekend to fix a leak upstairs.

Big thumbs up!

don p.

My water heater broke and started leaking. T&M took care of it and went above and beyond by relocating the piping. Sal did an awesome job. Will definitely be using them again.

Dan M.

Jonathan L's review of T & M Plumbing does not contain the facts. Mr. L is at war with the world. He has created sets of adverse circumstances and it has backfired. Now, he wants to take it out on T & M. He has also taken it out on a company I am affiliated with, Valley Financial.

I am a customer of the company and I have personal knowledge of all of this.

An emergency call regarding a pipe leak that was coming from his unit was dispatched to an after-hours number for the HOA, requiring a plumber's investigation as to the source of the leak, and the repairs. So far, this is simple.

The HOA requested emergency plumbing. A plumber of theirs (Sal) showed up within minutes to help. He needed access to the inside of Jonathan L's unit to investigate the leak. Someone answered the door to the unit. He requested inside access to fix the problem and for whatever reason he was refused. It doesn't make any difference why he was refused; the fact is he was denied the ability to do his job.

Later, the following day, a plumber from T & M went back to the unit and repaired the problem, at no charge. It turned out that the dishwashing hose for Jonathan L's kitchen faucet had been held together with duct tape, and it busted through. Read that again: Duct Tape.

To call T & M crooks teeters on libel. This is an honest company with decades of reputable and reliable service. Notice in Jonathan L's post that he claims to be filing complaints with the BBB and the Attorney General. He also has filed one-star reviews almost everywhere on the net for anyone he's ever done business with. As a matter of opinion, he's an internet stalker and a bully.

The HOA requested plumbing services, and they paid the plumbing bill. The root cause of the leak was Jonathan L's duct-taped dishwashing faucet hose. Jonathan L, whether he likes it or not, owes the HOA for the plumbing bill.

Further, regarding a so-called blacklisting: T & M works for their choice of customer, not someone who calls them crooks.

Here, I am focusing on this one incident and my personal review of T & M. Take my word for it, there is much more truth to know about the poster. Excellent candidate for Anger Management.

Cody: You're a good man and your company is the finest in all of Los Angeles County. You do your best and you never disappoint. Bob & I appreciate everything you do, all the time, every day. You take calls in the middle of the night, not knowing what kind of situation you'll end up dealing with. I'm sorry you ended up with this one.

And to you, Mr. L - Free Speech is a two-way street, and is only protected when you speak the truth.

Carolina B.

Cody is excellent!! He is quick, responsive, and reasonably priced. I depend on him for a portfolio of properties and he always happy to help. I recommend using him for your plumbing needs.

Tita A.

Was referred to this company by my HOA and it was a very good service! Sal was able to accommodate to come on a Saturday to do a repair on a Garbage Disposal and it went great. Fair pricing as well.

Ken T.

We live in a condo in Woodland Hills. Recently, some necessary plumbing repairs were mandated by the condo and we used the suggested plumbing company (T & M) to do the work. The work required changing some O'rings at the water inlet and the washing machine hose Wye. Sal and his assistant, were fast and very neat. After completing the work they inspected for leaks and left. A week later, my wife was about to do some laundry. When she opened the door to the machine a large amount of water rushed out, making a terrible mess. We had no idea what caused this but, since the machine had always worked perfectly, we realized it must have something to do with the work done. The company was notified and sent Sal back. He looked around and could see no issues. He ran a rinse cycle and the machine worked properly. He then left, with no clear explanation of the problem. Explaining the situation to another plumber, we were told that clearly some air was trapped in the water line to the washing machine, when the water was shut off, that temporarily caused the inlet valve to malfunction. The T & M plumber should have known of this possibility and taken any necessary action to prevent the flood. Our problem was clearly the result of this step not being taken. On top of everything, T & M wanted to bill us $150 for the service call.

Carlos F.

Called this company to get my kitchen sink installed. Super quick and responsive. If you are in the LA and Valley are, make sure to call them for quick and professional service.