T & M Plumbing

don p.

My water heater broke and started leaking. T&M took care of it and went above and beyond by relocating the piping. Sal did an awesome job. Will definitely be using them again.

Dan M.

Jonathan L's review of T & M Plumbing does not contain the facts. Mr. L is at war with the world. He has created sets of adverse circumstances and it has backfired. Now, he wants to take it out on T & M. He has also taken it out on a company I am affiliated with, Valley Financial.

I am a customer of the company and I have personal knowledge of all of this.

An emergency call regarding a pipe leak that was coming from his unit was dispatched to an after-hours number for the HOA, requiring a plumber's investigation as to the source of the leak, and the repairs. So far, this is simple.

The HOA requested emergency plumbing. A plumber of theirs (Sal) showed up within minutes to help. He needed access to the inside of Jonathan L's unit to investigate the leak. Someone answered the door to the unit. He requested inside access to fix the problem and for whatever reason he was refused. It doesn't make any difference why he was refused; the fact is he was denied the ability to do his job.

Later, the following day, a plumber from T & M went back to the unit and repaired the problem, at no charge. It turned out that the dishwashing hose for Jonathan L's kitchen faucet had been held together with duct tape, and it busted through. Read that again: Duct Tape.

To call T & M crooks teeters on libel. This is an honest company with decades of reputable and reliable service. Notice in Jonathan L's post that he claims to be filing complaints with the BBB and the Attorney General. He also has filed one-star reviews almost everywhere on the net for anyone he's ever done business with. As a matter of opinion, he's an internet stalker and a bully.

The HOA requested plumbing services, and they paid the plumbing bill. The root cause of the leak was Jonathan L's duct-taped dishwashing faucet hose. Jonathan L, whether he likes it or not, owes the HOA for the plumbing bill.

Further, regarding a so-called blacklisting: T & M works for their choice of customer, not someone who calls them crooks.

Here, I am focusing on this one incident and my personal review of T & M. Take my word for it, there is much more truth to know about the poster. Excellent candidate for Anger Management.

Cody: You're a good man and your company is the finest in all of Los Angeles County. You do your best and you never disappoint. Bob & I appreciate everything you do, all the time, every day. You take calls in the middle of the night, not knowing what kind of situation you'll end up dealing with. I'm sorry you ended up with this one.

And to you, Mr. L - Free Speech is a two-way street, and is only protected when you speak the truth.

Carolina B.

Cody is excellent!! He is quick, responsive, and reasonably priced. I depend on him for a portfolio of properties and he always happy to help. I recommend using him for your plumbing needs.

Tita A.

Was referred to this company by my HOA and it was a very good service! Sal was able to accommodate to come on a Saturday to do a repair on a Garbage Disposal and it went great. Fair pricing as well.

Ken T.

We live in a condo in Woodland Hills. Recently, some necessary plumbing repairs were mandated by the condo and we used the suggested plumbing company (T & M) to do the work. The work required changing some O'rings at the water inlet and the washing machine hose Wye. Sal and his assistant, were fast and very neat. After completing the work they inspected for leaks and left. A week later, my wife was about to do some laundry. When she opened the door to the machine a large amount of water rushed out, making a terrible mess. We had no idea what caused this but, since the machine had always worked perfectly, we realized it must have something to do with the work done. The company was notified and sent Sal back. He looked around and could see no issues. He ran a rinse cycle and the machine worked properly. He then left, with no clear explanation of the problem. Explaining the situation to another plumber, we were told that clearly some air was trapped in the water line to the washing machine, when the water was shut off, that temporarily caused the inlet valve to malfunction. The T & M plumber should have known of this possibility and taken any necessary action to prevent the flood. Our problem was clearly the result of this step not being taken. On top of everything, T & M wanted to bill us $150 for the service call.

Carlos F.

Called this company to get my kitchen sink installed. Super quick and responsive. If you are in the LA and Valley are, make sure to call them for quick and professional service.

El H.

Unfortunately my HOA started using these defuses, I assume probably because they are getting paid to say things in the HOA's favor. Let's start off for the first reason why you should NEVER EVER contract or even GO NEAR these people. They are unprofessional, our guy came reeking of weed and looking overall extremely sketchy, he took one look at an obvious leak and tried to blame an entire building drainage issue on my unit, then when I tried to explain to him that my neighbor is also flooding because of sewage water backing up and causing our pipes to leak he got right up in my face and said ""Do you have a problem with me bro!?"", he looked like a complete maniac doing this so I promptly kicked him out and threatened to call 919 whereby he calmed down and tried to call his ""manager"". What a joke! I called 2 other plumbers and they both said it is a building sewage issue upon a detailed analysis. These people are not professionals, don't invite them into your neighborhood for God's sake!

Garrett D.

Sal Ulloa is very professional and an upstanding man. Came to unclog my main line and handled it in a very timely manner. Highly recommended, will request again.

Tim P.

Awesome company. Extremely honest and reliable! Superior work in a timely manner. I've used them several times and have always been very happy. They've also done work for my grandparents over the years and have been amazing with them. I highly recommend.

Masha S.

If I could put 0 stars I would. The customer service is horrible. Andrea said she would call me this morning and let me know if her plumbers can come out today since they need to break walls and I need to arrange someone to come over see this and get my child out of the house during this time. Andrea called at 230 and gave me a 30 min window. I let her know that that's not enough time for me to arrange all of this and asked her why she didn't call in the morning. she informed me that she was busy and was extremely rude with me. I cancelled the service. I called back a few minutes later to speak to the owner, who picked up the phone. Cody was even worse than Andrea. I let him know this is not the way to schedule appointments with people and that Andrea was very rude, he replied with ""actually you were more rude to her"" I let him know that I will be using a different company to which he replied that I cant do that since his company is preferred with my hoa. This is the worst customer service i have ever experienced. You do not give people a 30 minute window especially after I asked for a call back in the morning so I can arrange with my child and have someone there. Yesterday when they initially came out to inspect the leak Andrea was supposed to call me back and let me know what time, obviously no one called until the plumbers are outside my door. HORRIBLE!!!!!