Syd's Pumbing & Repair

Joey C.

Greed, Dishonesty are two words for Syd. Scam clients who are in vulnerable positions as we were deployed overseas & not here to fight the scam.

Syd gave me a quote, not an estimate, for $6500 for replacing pipes, about 13-15'. After digging my floor open he said he's found old piping not up to code and needed to change it. He had the gall to double the price to $13k! I was deployed overseas & he knew I couldn't do anything so he took my home hostage. Told me I can pay him what he's done so far & he'll walk away or pay him the price he wants. I asked him to send me pictures of his work he never did. Always have excuses, from phone wasn't working to computer wasn't working to he doesn't know how to take pictures.

He also failed to provide a contract. Per VA law, all contractors must provide customers a contract per state standard. He only provided a quote. More suspicious was that he initially only provided a receipt for $6500, not $13,000. Correct receipt wasn't provided till a month later, after my repeated calls from overseas.

The county inspector said $13,000 is enough for a job to repipe the whole house & the mainline all the way to the street. He couldn't believe the greed. Another plumber whom I called to replace Syd also said the same. But no one can come out to clean up after Syd at that time as all jobs were booked weeks out. I had no choice but to pay the ransom.

Such a dishonest business; such greed of a person. Shame on them for taking advantage of clients in vulnerable positions.

** Read the reviews, the minorities & elders are the ones having bad experience with Syd. It's telling.

Mike E.

Just had a great experience with Syd's plumbing after a horrid experience with another plumber for a kitchen drain clog. I really wanted to go with Syd but they were busy with a big project, so I called another plumber which had great reviews on yelp. NOT He was arrogant and totally misdiagnosed the issue and still charged me extra without fixing the orig issue.
The experience with Syd's plumbing was like night and day. Brianna on the phone was super pleasant, she'd update me whether they were still able to come out or they weren't going to make it. Syd was super cool too, easy to talk to. He took a look at the pipes and in 10s he correctly diagnosed the issue which the first plumber was scratching his head after 2.5hrs of working on it.
In short, Syd was able to snake out the clog in just 50mins, which the first plumber could not do in 2.5 hrs. First plumber was already mentioning excavation and tying the pipes to a different line etc.
So glad I waited until Syd was avail well worth it!

Jared N.

Guy came, looked at the leak underneath our bathroom and tightened the tub spud. Water was still leaking, and I had to diagnose the issue myself. Had to call out another plumber. Syd came recommended. May be good for other stuff, but didn't even help figure out what the issue was.

Lynn Z.

Very disappointed. My 87 year old mother-in-law used this business and paid over $2000 last October. She is unable to turn off the bathroom tub faucet. It has been running for 3 days and this company can't tell us when they can come fix something they repaired before. This is so unfortunate. Found another plumber that will do it quickly.

Matt M.

Syd is just now finishing up some work for us.
I first had Syd out to diagnose and bid a drain problem in my Dad's house last spring, but I ended up going with another plumber, and wish I had gone with Syd the first time. Eventually, that other plumber took care of the drain problem from just inside the foundation wall to the outside line up to the street.
More recently, as we were getting ready to put that house on the market, we noticed another issue with the utility floor drain backing up whenever running a load of wash. Syd and his crew came promptly, and confirmed that we also needed replacement of the floor drain under the concrete in the utility room. He gave me a decent bid on the spot, and was able to get to work more quickly that I expected. His crew moved our clothes washing appliances out of the room, removed the laundry tub, covered our cabinets and shelves with plastic, and painters-taped the door jambs to contain the dust from the jack-hammering excavation. They replaced our drain pipes, got the county inspection, covered the hole with gravel, and put a smooth coat of concrete to repair the excavation. When the concrete set, they came back the next day and put everything back where it was supposed to be. They did all this with patience and professionalism despite the well meaning but sometimes ditsy occupant of the house who made it challenging for them to gain access and start work some days, and I really appreciate their forbearance, though I would not recommend you taking that for granted.

In short, go with Syd - you'll be glad you did.

Anders H.

After contacting several plumbers and getting estimates to replace our entire sewer line, we came across Syd's Plumbing through a recommendation. Syd did a great job at a better price than any of the other plumbers we inquired with. He took a common sense approach to our problem without trying to over-sell. He was reliable, responsive and I am very happy to recommend him.

Nancy M.

I highly recommend Syd's Plumbing & Repair!! We had a sag in our sewer line and were having sewer back-ups in our basement. Syd came out, explained what needed to be done and gave us a fair price for the work. He replaced our sewer and water line from the house to the sidewalk and added a cleanout valve outside so that if we ever have problems in the future it can be snaked outside. The work was completed in 2 1/2 days, they dug down 9 1/2 feet to get to the pipes, replaced the pipes, filled the hole and the yard is level and once the grass grows back will be as good as new! There were no surprises and the guys that did the work were all very nice and are really hard workers! It is also nice that Syd was onsite during the entire job and his workers have been with him for years so they know what they are doing! If you need to have your sewer replaced, call Syd!

Richard S.

I've used Syd's twice: to install a utility sink in my basement and locate and repair a leaking copper pipe. Syd's did a great job on both. Syd's went the extra mile working closely with the water amelioration company in finding the leak. I will use them again and highly recommend them.

Joshua U.

Very professional, trustworthy, and got the job done. And, all for a fair price.
Syd was able to save us thousands of dollars, and my family and I are so happy that we got a second opinion. Syd was able to clean out our sewer line when three others before him could not. Syd was able to identify the real problem we were having, and didn't immediately jump to replacement.
If you're having trouble with your sewers give Syd a call.
Highly recommend. Would hire again.

Kim F.

Syd's Plumbing resolved some plumbing issues that I had as a result of water damage to the property. Upon completion of the work, the customer is required to sign a contract and pay in full. I met the terms and conditions of the company's agreement. However, I do not have a copy of the countersigned contract listing the scope of work or a fully executed contract on the date the services were rendered. I made repeated attempts to obtain a copy of the executed contract by e-mail/leaving voicemail messages. All communications went unanswered. In order for a contract to be binding, all parties involved are required to execute the contract. Otherwise the unsigned contract does not exist and it means nothing in the court of law. Please make sure you have an executed copy of the contract prior to doing business with this company.