Swift Plumbing

Susan b.

This is the second time Swift plumbing has not responded to my voicemail or text message. I would not recommend using this service.

T V.

We had a leaking water heater that needed replacement and Rudy with Swift Plumbing came and got it done within the time duration promised (2 hours).

We have American Home Shield (do not get me started on them!) and the process was longer than desired (10 days with cold water only), but dealing with them is a separate issue with the BBB.

More about Swift Plumbing, I wish there was better communication from Swift regarding the amount we were due to pay at time of service for uncovered parts, when the replacement was due to arrive, etc. I just want to be kept abreast of where we are in the process. Generally, working with Swift was fine.

Eric C.

Short version: On 8/22 I contacted AHS to get garbage disposal fixed. Guy came by that week, was here about 4 minutes, assessed it needed to be replaced... so he said he'd be back the following week after he got the parts. Now it's three weeks later, he marked the case closed/complete and left his a voicemail message that says he'll be out of town through 9/20.

Add'l Frustration: Now that he has marked this service as completed with AHS I have to deal with them trying to ""investigate"" what happened and they will not dispatch another service until they figure it out.

And Then T.

Sadly have to concur that this ""company"" is horrible! Upon referral from American Home Shield (AHS), I was told I would be getting a call from Swift in 24 hours. Our water was turned off as the result of a leak. We heard nothing for 72 hours and then got a call from a ""dispatch"" person who seemed absolutely disinterested in her job and/or her customers.

I was scheduled to have a plumber come out the next day. I asked that they provide proof of their current contractor's license and insurance and got no reply. When Rudy contacted me to attempt coming early, I told him I had not received their credentials. The documents promised two days ago, have still not arrived. Now Rudy is asking that I call AHS back for another plumber! We have been waiting FOUR DAYS! ZERO PROFESSIONALISM AND CLEARLY ADVERSE TO PROVIDING THEIR PROOF OF LICENSE/INSURANCE.

Nick C.

Swift plumbing was dispatched via American Home Shield to our residence with regards to a leaky toilet this morning at 9am. The plumber was very friendly, courteous and professional. He fixed the leak promptly and efficiently! He even changed out a couple of parts like the flapper and float which were older and required replacement. I would recommend Swift Plumbing to anyone who has a plumbing need. Thank you Swift Plumbing!

John G.

SWIFT was assigned by our insurance company to fix an active leak in the ceiling that was flooding the garage. The insurance company classified this situation as an ""emergency."" I called SWIFT but they did not have a working phone number. Three numbers were used, and none worked.

My insurance company called them and had the same problem. My insurance company then emailed them and still could not get a hold of them. Ultimately, the insurance had to find a different company and they were professional and fixed the active leak on a Saturday.

Roger N.

American Home Shield assigned me to this company, but what a bust. We had an appointment, which they cancelled. When I called to reschedule the person hung up on me and wouldn't answer the phone. What company does that?? Stay very far away from ""Swift"" Plumbing!

Bedoor A.

CROOK!! They came out to fix my disposal, I was home but busy with my baby and the guy completely took advantage. He ended up switching it out for a different disposal and said everything was all good. When I had the chance to try it I realized it wasn't working properly and actually the lip wasn't compatible with my sink. I tried contacting them for months until I finally got a response and made another appointment. The guy never showed up, and never answered my call again. DO NOT USE!!

Charles K.

Swift Plumbing was assigned to fix my garbage disposal from American Home Shield because the first contractor could not do the job. I spoke with Rudy and he said Monday at approximately 9 am. It is now 1:26 pm. Finally contacted Rudy at his number he left message on only to find out he is out of town. No phone call no text no nothing, just left me hanging all day.

Lauren S.

We have AHS as a home warranty service and they sent Rudy out to look at our shower drain. He was quick to reach out and very professional. Arrived on time, listened to our concerns, and explained the issue with clarity. Unfortunate that there are so many negative reviews, but not our experience in the slightest. We'd absolutely use Rudy again.