Swick Home Services

Ginger P.

I have had Swick Home Services do a variety of jobs at my home. Danny has been the service tech taking care of each and every issue that has arisen in my home since my husband passed away. He is not only knowledgeable, dependable, and reliable; he is also friendly and goes the extra 10 yards to provide exemplary service for me. When you are a widow, you have to place your trust with a company and a service tech that meets and exceeds these criteria just to be able to know that you will have heat, air conditioning, and water services when you need them. I feel I have this reassurance from Swick's and in particular Danny. Sometimes in life there are things that provide a feeling of comfort to you - and having a gold star program with Swicks being on speed dial is definitely worth its weight in gold to me.

Beth M.

Whatever you do, don't waste your expect anything from their ""Goldstar"" service plans. We have been paying for ""Goldstar"" on furnace, ac and Generator.
Furnace and AC service has been good, but since we've not had any issues, nothing to judge it on. Service tech was nice and did his annual physical without any issues.
On the other hand, the Generator ""GoldStar"" was a waste of my money. Got mail in January from Generac that they will no longer be supporting 3G transmitters, and we need to upgrade to WI-FI. Not a problem, except when I called Swick, they didn't know anything about it and I am still (6 months later) waiting for a call back on when they can install the WIFI transmitter. Then two weeks ago, we received a ""RPM generator fault"", and the generator won't start. Called in again, again two weeks later, still no return call. So basically, if not for another dealer, I would have a $7000 boat anchor sitting in my yard.

Mick O.

the tech was great! but they overcharged me in a emergency! never again!

Dave C.

Oh My, where do I start, I called Swick because my furnace quit and it was a real cold day. One service person arrived in a reasonable time. when he met me and saw that I am elderly it seemed like his eyes lit up. I showed him he furnace that I had partly apart checking the igniter. I keep igniters on hand as they are so fragile and fail often. I went back upstairs and let him work. after about 15 minuets the furnace came on and he came up and said it's fixed. Said it needed an igniter and a flame detector and that would be $750.00! I told him that was way too much, he was there less than an hour. His reply was he could take the parts back but I would still have to pay $500 and have no heat. I gave him a card number. He had me initial the bottom of his form while he held it in a way that kept me from seeing what it said. I could go on and on but you can see the sort of company Swick is! Don't walk, RUN the other way, don't go anywhere near that place. They will try to cheat you any way they can. or figure on going to court.

Rick S.

Waited all day for the 12 to 5 apointment.They called at 4 and said they would not be coming. Also have me a estimate of 500 dollars to scope 12 feet of sewer! Worst plumbing shop in town. RIP offs. 1 star is 1 to many!

Mary Jane L.

Had Swick come out for an estimate....they came to my home....and then I never heard from them again. No estimate was given. No phone call was returned. No email. Nothing.

Unsatisfied

Purplue H.

Nathan was amazing. He came after hours, diagnosed the problem, and gave me a quote in 20 minutes. He was professional and courteous with my tenants, and even supplied them with space heaters to keep warm while the heat is out! Based on this call, he and Swick are my new plumbers!

Kevin B.

Called first of November for a estimate on a simple job and scheduled a appointment. Waited 6hrs for someone to show up for 5 minutes and take pictures and left saying he would call me. 2 days later I called again. No estimate and said someone would call me. 3 days later still no call. Basically a month later still no call.
Now I've used them in the past and each experience was not good. Last experience was a simple furnace maintenance cleaning and replace thermostat which took 2hrs and $700 later!! I could mention the other experiences but you can get the picture. Company is unprofessional shameful in price and service.

Carol W.

Just don't do it! They look all professional and awesome but they are not. Notorious for overcharging especially the elderly. Disorganized business practices and if there is a problem with their service good luck getting someone to call you back. It took them six weeks to give me an estimate for my shower. All I wanted was to know what the cost to fix vs replace would be. I could go on but you get the idea.

William W.

Called setup appointment, the guy showed up on time..took pics an measured piping this Friday now...said need to get back to shop an talk with the master plumber....would call or email, gave email...an waited. Monday came an went, by Tuesday 3pm I called them, lady answered said no estimate was done that she could see sn guy who did it was out of town...but might have just not turned it in yet..would check with him, an have him call me..Wedsday afternoon 2pm get call from him daid he needed to have my sewer pipe scoped, didn't like looks of it because it looked old an was cast iron...said lady from shop would call me an setup appointment for that...that was Wedsday July 22 still waiting on calling August 6th now...guess my cash isn't green enough for them or job too small for them..