Sweetwater Plumbing Heating & A C

Sam C.

EDIT: Originally posted my review below at this previous address for this company. Moved my review to their present address in Acworth. I live in a house that was built over thirty years ago, so the HVAC equipment in it is also that age. During the early part of last winter, the heater quit working completely one night. I telephoned one of the large mechanical heating and air companies who sent one of their techs out to figure out the problem. After a few minutes, their tech promptly informed me that the heater could NOT be fixed - it needed to be replaced. ..that it was """"too old to even get parts for,"""" he said, and that it was """"beyond repair."""" That it would be $2500. to replace the furnace....BUT, that he didn't recommend just doing that part of it because the whole heating and air system in my house was on the verge of failing also and I should upgrade it all at the same time. For which he quoted $8600. Afterwards, I telephoned another similar company, and went through basically the same experience. I was heartsick about it because I did not have that amount of money to fix it. I then decided to try to find a smaller company to look at the problem. Because, without a lot of company overhead costs, I reasoned, maybe I could get a lesser estimate. I found out about RJ at Sweetwater Plumbing Heating & AC Co. from a neighbor of mine ...told me that this company is basically a one man shop and the Owner does all his own work. He came right out and began looking at my old furnace. I told him I needed it fixed, that I could not afford to replace it. He was really funny when he was looking at the furnace. He said that he had """"learned how to work on these old furnaces from my old man when our company was in Sandy Springs...when I used to work with him when I was a kid....These new guys in these big companies have no clue how to fix these old things....they only know how to install a whole new system...and, besides, that is what their bosses push them to do...to upsell whole units...and meet their quotas for selling."""" YIKES, I thought. Then, within about 10 minutes, he said: """"Your furnace's blower motor is shot....you need a new one."""" He told me how much it would cost for labor and materials. He then brought down this part from the attic, went onto the porch and he and his assistant started taking apart what he told me was the outer shell of the blower unit assembly to get to the blower motor. He said he would run up to the parts store and get the part needed. Within 45 minutes he was back, and promptly put the blower assembly back together and then re-installed it in the furnace. He also showed me that one of the electrical connections leading to the unit needed to be re-wired and he fixed that too. He then said Turn it on. And, OMG...the furnace turned and began to work. It continued to work thru-out the rest of the cold days and nights. The whole bill came to $375.00. I was amazed. Very happy. I would highly recommend this small company. From what I understand, he also does a great deal of plumbing and air conditioning work.