SWAT Services

Night M.

I hired this company and was terribly disappointed! I hired them for extermination services, they never returned and the bee issue continued. I called and was told the person was on vacation. However, they wanted to get paid and continued to call asking me to pay their bill. I will NEVER use this company again!

Laurel W.

Very nice. David from SWAT came to my house 4 weeks ago to spray and I have been very very happy. I have those scary flying cockroaches because we live in a 1950's brick home with a lot of trees around it. Every year during the summer they get in the house and scare us a little. But since I have kids, call me weird, I had always hesitated to use pest control around them. However, I changed my mind to get my house (the outside of my house btw) sprayed when I heard SWAT offered environmentally friendly """"green"""" spray service, """"look ma no chemicals"""". He treated the outside walls around the whole home, especially around the areas they get in (under the door and the basement). He came out the day after I called and was done within an hour. He gave me some advice about pulling the ivy off the house and keeping the bushes trimmed and trees trimmed away from the home. So far I have only seen 2 bugs since they have been here and if I am dissatisfied before my quarter is up they will come out again. Very reasonably priced.

Lamarkus H.

Just found out this company cancelled my service a year ago with zero notice. I thought I was on annual auto pay and they claimed they sent 7 letters to me, along with emails and phone calls. It's funny how I never received any communication. I checked the history of my phone records and emails and found nothing. I do not throw mail away, and went back through 2 years and never received a bill or cancellation notice. They did admit to trespassing on my property without my permission and took the traps that I personally paid for. I'll keep you updated. Jackie is the person I spoke with. She blamed me for it and said I should probably look for another company. The owner is calling me back. By the way, I have written proof that I've contacted them by email several times and never received a response. I'm very interested in how this goes. Update 6-23 10:06 pm est. Surprise, the owner didn't call. I'm interested in coming on my property without permission and taking something that didn't belong to them is going to be handled. I have receipts where I paid for the traps because my landscaper destroyed a couple and I purchased them. I'll keep you all updated.

Ansley E.

I would not recommend SWAT. We had a service technician lie about calling us then the next service technician quizzed my 20 year old on what happened with the previous tech. Really? This is both unprofessional and immature. I made it abundantly clear that I wanted someone to come INSIDE my house each and every time; that never happened after my request. It was always, """"we tried calling. we rang the bell""""; NOT 100% accurate statements. They obviously do not value customer service. We had mosquito service with them as well and no one ever came out this year and I never received a call about renewing that service. Their customer service is terrible.

Mickey M.

Prices are way too high. A small area of gutter fell down and this company wanted a lot of money to put the same piece of gutter back up. This review is not about the service but only about the price quote I received.

Mike S.

Very good service. Showed up right away for our plumbing repair and were able to replace our outdoor faucet for a very reasonable price. Would use again.

Marilyn M.

Previous owner of our house used them for repairs from our home inspection and let's just say quality and responsiveness is less than acceptable. We were told a broken window was on back order and it would be installed when it came in...after being in the house a few weeks I had call them to follow up, was told I had to speak with somebody who wasn't in the office and they took a message....no call back, tried again a few days later, same result. I was finally able to speak with somebody and get that resolved. Next we had a secondary drain pan on my HVAC system installed, oh boy what a joke...they laid my system in the pan so if it got water in it, my entire ac is just sitting in water....they were contracted to install drain line off the pan too, nope...just have a 90 degree PVC pipe coming off of it. This was subcontracted to Atlanta Indoor Heating and Cooling - not sure who in their right mind would sign off on this quality of work and be proud of it. Gary with SWAT informed me a couple of weeks ago he would get in touch with Travis at Atlanta Indoor and get this resolved and get the drain line installed....I'm still waiting for that call and the work to be completed....waiting......waiting.....good luck using them if you expect a response.

Tom B.

We have used Swat for 25 years and have always been happy with the service. In fact the technician is usually the same person with each visit which is a great way to build a relationship.

Jim B.

Great Service and very kind workers. I use them for Pest Control, Termites and around the house jobs. Very dependable.

Susan R.

STAY AWAY FROM THESE INCOMPETENT MORONS!!!!!! In 1996 I bought a house in Chamblee, It was inspected by SWAT services. During that inspection, the inspector failed to reveal to me that there was asbestos in the crawlspace. Now, 20 years later, I'm selling the house and the new inspector found 140 linear feet of asbestos. In plain view. Any competent inspector would have seen it. But not the incompetent imbecile for SWAT. Luckily, I kept a copy of the original home inspection. I called frank callaway, the owner of SWAT and asked if he would address the problem and stand by his work. He said he would not. He was only responsible for the $195.00 I paid for the inspection and he was not going to stand behind his company's work, even though it clearly says on his website that """"We are not finished with any job no matter how big or small until the customer is completely happy"""". frank IS NOT A MAN OF HIS WORD. PLEASE DO NOT DO BUSINESS WITH SOMEONE WHO REFUSES TO STAND BY HIS COMPANY'S WORK. There are multiple, reputable alternatives to SWAT for services.