Surgi's Heating, Cooling & Plumbing

Shannon B.

They sold a 76 yr old lady a Trane 2.5 ton (15 Seer approx) system installed (no new duct work, no new line set) for $16,700!!!!
That is outrageous and disgusting in my opinion. Got no help from them when I called and they said they would not be able to get me a detailed itemized bill. Basically gave me the bs runaround. Jeremy even said that they don't know the cost of the units and corporate sets the prices. BS. I have been around the construction business for 30yrs and it's my opinion that no one should hire this company

Celeste G.

I use Surgi's for my AC and for the plumbing. They are very good their prices are not outrages. If you do it right 1st time then you aren't in a bad spot having to have things done over and over because many are trying to get things cheap. I learned the hard way coming to live here. I have never been done wrong nor have I had to overpay nor have I had to keep calling them back over and over. M. A. Turner

Saundra D.

Charged almost $500 to clear the drain line. Took less than half an hour. Outrageous! They had just installed the unit less than a year ago.

Shelia B.

Shop around- these guys will price gouge you like there is no tomorrow!!! $1600 for 3 lbs of r410 coolant. I learned the hard way so you won't have to.

Richard B.

I posted to the wrong bank. I love this company. I have had an annual contract with them for a couple of years. Today they did a service call on my central and found it it be a minor problem. They fixed it and I am cool tonight!

YelpReviewer M.

Be prepared to be sold something every time they come, every time they come to our house I all of a sudden need some massive new appliance. Also, brand new 10,000$ Air condition already having workmanship issues that have caused me to need to renovate house. stay away from them

Jermaine B.

Dave was amazing! He thoroughly explained in full detailed of the issue with our AC Units. He gave us a breakdown estimate and completed all repairs. Dave was very professional, patient, quick, and full of knowledge. HE was also VERY friendly as well. I definitely recommend Surgi's for all your home repair needs. DAVE you're the BEST!!!!!

Tricia J.

Very friendly and efficient. Showed up when said and listened well. The repair was done and rates were reasonable.

Aimie C.

We had a very dissatisfying thing happen to us a few days ago
at the hands of Surgi's AC Service. I want to vent and share the situation for your information.

Surgi's had installed an AC unit in each of our two CG condos several years ago, and we have been generally pleased with their service through the years However, on the morning of April 18, 2024 the AC unit in 2E had conked out, and of course, we had house guests coming the same day. We called Surgi's, and were pleased that they sent out a serviceman a few hours later. He was here for about 2 hours, and unstopped the condensate water line which solved the problem. There were no parts necessary, and there was no indication that he had done any other work. He then presented a bill to my wife, Helene. It was after the work had been done that he presented the bill to her. The total was for $664.50 and he asked her to sign in two places which she did, and she paid by credit card.

When I saw the bill, later, I read it and saw that the first of the two places where she signed said that it was before the work was done and it detailed the work that he was planning to do and what it would cost, and she agreed to it. That was not true, as she says she is certain that he got her to sign in the two places at the same time AFTER the work was done. He had not informed her of the work to be done and what it would cost before he did the work.

I called the bank and they had already paid the charge,

I called Surgi and explained the situation as I saw it. I told them of my dissatisfaction and my belief that it was about $500 too much. (I had called another AC service company, and they told me that they routinely charge $125 for that job.) The fellow at Surgi that I spoke to refused to adjust the bill to something more reasonable. I have called Surgi two other times and asked to speak to the person in charge, I was told it was Jason, and he was busy, but that he would call me back. He never has.

So here we are having been overcharged about $500 with no satisfaction from Surgi, and we are not happy! I told them I would be sharing this experience.

Jack C.

This is a review for HVAC service. I hired Surgis for a custom condenser pan and unit inspection following a home remodel project.


Customer service was rather impressive. They were responsive, easy scheduling and all commitments were honored. I had two service dates in the same week (my pan was made and installed in less than 24 hours) and each time I received a confirmation the day before, a picture of the technician (Rene) assigned and a call 30 min before he was headed to the home.

Once there, he took the time to explain what was needed, recommendations to keep the line clean in between service appointments and a call out regarding changing the filter on a tighter schedule post construction.

I'm happy to have found them and without question recommend them for HVAC needs.