Surgi's Heating, Cooling & Plumbing

Layla A.

Prices start at over $400 plus $89 for the service call. More than $500 for simple service is a rip off. Stay clear.

Pauline N.

Absolute nightmare of a company. New units installed (inside and outside), dehumidifier installed and still have the original problem! It's been two years of dealing with this company with no resolutions, just spending more money to repair what they've destroyed. Everything is under warranty but was informed today (from my daily calls to the office requesting help) they will not be servicing my units and equipment any longer! They've never corrected corrected the original problem! This has cost me thousands and thousands of dollars!! Absolutely unprofessional from the countless unanswered and avoided calls to the office to the inability to repair things they broke! To top it off, my home is still hot and with a ridiculous amount of moisture and mildew everywhere. Run from this company!

Chris B.

Shop around- these guys will price gouge you like there is no tomorrow!!! $1600 for 3 lbs of r410 coolant. I learned the hard way so you won't have to.

E J.

Gave me a good price on a new unit. and was very fast to get it installed. I would use them again

RL S.

I contacted Surgi's to have an air condition drain line cleaned. I asked how much the charge would be when I called them. They insisted they could not give any prices over the phone. They said there would be an $89 service charge. When the guy got to my house, he whipped out an iPad to show me several options of ""plans vs. one time fee"" that I could choose. The charge was going to be over $500 for a one time clearing of a drain line. No thanks.

Kat L.

Early last week after researching most of the local AC companies I reached out to Surgi's for a quote on the failing 16-year-old central AC system at my modest Lakeview home. Their salesperson, Art, came out to the house, and after looking around my house and taking measurements, provided a quote on a Trane system that was roughly the same amount as other companies had given me for a lower-end system. Art took his time and went over the various warranties Surgi's provided on their work and equipment, and I was impressed and decided to go with them. I was able to add new attic insulation and air-duct replacement for additional costs, which I thought were also very reasonable.

Two days after signing the quote, their lead technician on the job, Chase, and his crew showed up bright and early to get started. They removed the old system and duct work and sprayed the attic in one day, and then came back and installed the new system the next. Chase and the entire crew were polite and professional and did a great job getting the entire system replaced. They worked together really well, were respectful of the property, and did not disturb items in the house or make a bunch of noise. When everything was done, I looked over everything they did, and I was impressed with the installation. Everything was connected and aligned properly. They did a great job with the insulation and new duct work, too.

I am very happy with the service I received from Surgi's. They really seem like a solid company, with employees that care about doing things right. I'll be using them again in the future and recommend them to anyone looking for a great heating and AC\plumbing company.

Dorcas J.

They sold a 76 yr old lady a Trane 2.5 ton (15 Seer approx) system installed (no new duct work, no new line set) for $16,700!!!!
That is outrageous and disgusting in my opinion. Got no help from them when I called and they said they would not be able to get me a detailed itemized bill. Basically gave me the bs runaround. Jeremy even said that they don't know the cost of the units and corporate sets the prices. BS. I have been around the construction business for 30yrs and it's my opinion that no one should hire this company

Stacie G.

Requested electric work installing one ceiling light and one under counter light. They would not give me an estimate over the phone, they had to sent technician out to estimate the job. Well, the estimate was $427.00, for two lights, six screws. I refused but was still charged a service charge for coming to the house. Way inflated prices, call around, finally got installed for $205.00. Surgi's needs to stick to a/c services. They are outrageous for electrical services. Have not used plumbing services and don't intend to at these prices.

A.J. F.

I have purchased a high end trane system from Surgi's. Apparently, they failed to install it properly. It was a communicting system. They sent a technician that did not understand the system and he incorrectly wired it, according to another technician. A fuse was then found to be blown. I was told that it costs over $500 to replace the fuse. The fuse cost is $10 and would take less than 5 minutes to change it. If I refused to pay the $500, the technician would not proceed with the diagnostic/repair of the unit. My original system cost was over $14,000 dollars and they were trying to extort an additional $500. Reading other reviews, I suspect this is not the only case where they attempt to overcharge potential customers. Their business practices are contemptuous and I strongly recommend that you look to another company for your AC needs.

Lynn F.

Dave was amazing! He thoroughly explained in full detailed of the issue with our AC Units. He gave us a breakdown estimate and completed all repairs. Dave was very professional, patient, quick, and full of knowledge. HE was also VERY friendly as well. I definitely recommend Surgi's for all your home repair needs. DAVE you're the BEST!!!!!