Supreme Plumbing & Heating

Tammerlin D.

I had an older floor furnace that had gone out at my rental property in East Oakland. My tenant had just moved out and I was in a hurry to get the place ready to rent again. Another company had come out and told me it was too old to be repaired and that the parts couldn't be replaced. I contacted Supreme. I was in Mexico at the time and explained the situation to Amili Harrison over the phone. He assured me that the faulty gas valve could indeed be replaced. I gave him my credit card information over the phone. Supreme went to my vacant property just as Amili said they would and repaired the gas valve. Presto, the furnace that supposedly couldn't be fixed was working again. I had PG&E come out to inspect the work. The technician said the valve was functioning properly but that a part leading to the diverter also needed to be replaced. I called Amili again and asked him why they had not also replaced that part. They promised to come back out, which they did, and replaced that part as well. It was clear that Amili and his twin brother are extremely knowledgeable about these older furnaces. They agreed to give me a one-year warranty on the work and said they would apply the cost of this $850 repair to a new heating unit down the road once I decide to install a new one. I would definitely recommend them and would hire them again. The only reason I gave four stars and not 5 is that they did not repair both of the faulty parts at once and I did not learn of the second issue until PG&E made their inspection. That said, once I brought it to their attention, they came out straight away and took care of it. I also like the fact that they are a locally-owned Oakland small business.

Matthew N.

Mr. Harrison was very professional and helpful. He resolved my problem instantly on my AC unit and will refer him to all my family and friends.

Michael D.

This is a really good outfit. My technician, Amili, was knowledgeable and skilled. He did a thorough job going over my A/C system from the attic to the unit in the back yard. He had a leak sniffer that is really sensitive and a thermometer that was really accurate. I had lost a couple pounds of refrigerant over nine years so we just put some back. It was comforting to know the hardware, ducts, filters, thermostats, and such are all checked out now. This guy knows his physics. We were looking at pressure-temperature plots. Remember, PV-nRT: it isn't just a good idea...

Oh, and by the way: I decided yesterday to go find somebody to service this system. I found Supreme on Yelp, called them, and they came today. I don't recall, but I don't think I got an answering machine; a live human answered the phone. And Amili phoned me about an hour before our appointment to check in. And he was on time. And he fixed it! Thank you.

Kim L.

2+ years later and it is day one of a forecast for a 7+ day heat wave. I have not had AC for 7 years because the last place that came out to look at it said it would cost $1495 to repair. Didn't have that kind of money then and now it is probably two times that amount. I called Supreme and Mr. Harrison told me he would be over around 2:00-2:30 the same day! He knew immediately what was wrong over the phone. He came out to the house, diagnosed it and fixed the problem in about an hour. He even involved me in helping with the repair which is really nice so I would know if the same problem happened again. He is so knowledgeable, honest and it is so nice to have the feeling of NOT BEING RIPPED OFF! I love these guys and will always call them first when I have a heating or air conditioning unit problem. I would give them 10 stars if I could. Call them. You won't be disappointed.

Claire C.

Akita and his brother at Supreme Heating are total lifesavers. We moved into an old house with tons of problems, the most frustrating of which is an furnance that only works when it wants to. I called the Harrison twins and Akita was able to come over the same day to take a look at the problem. What a appreciate most is the Akita explained everything to me and took the time to make sure I understood how the furnance system worked, or in our case, didn't work. Akita was able to have many of the parts replaced under warranty and he returned to my house three or four times, sometimes late in the evening to check in on the furnance until the whole list of issues was addressed! Also, we learned the hard way, don't let just anyone install your Nest, call Supreme. We had a Nest installed by a general contractor and it only seemed to turn the heater on about half the time. The Harrison brothers are certified Nest installers and wish I had called them first to install the Nest correctly. I experienced great, friendly, knowledgable service, with great follow up at a very reasonable price. I highly recommend Supreme! (Akita, I'm so sorry if I butchered the spelling of your name!)

Wanda B.

Being the great wife that I am -- I waited patiently as my husband tried to replace our regular thermostat to a programmable one. Two thermostat later, my husband said it was time to get a professional. I got a referral from a contractor and was very pleased with the professional service -- the time taken to explain to me why my husbands installing wasn't working. Unfortunately my husband was not home at the time. I would definitely call them -- have my husband call them in the future.

Karen R.

Indoor Climate Control is GREAT!!! Took a chance on calling from the rating on Yelp, spoke with Mr. Harrison..about my issue..just from what I shared with him, he knew exactly what was going on....he told me to do certain things....and now I have HEAT!!! Very knowledgeable..""Thank You so much""

Karen R.

Sam H.

They answered my call, came out the same day, and fixed the problem with my floor furnace immediately. After a lot of other companies reviewed here would not even return my call, I was very satisfied!

Carlos F.

Great response time, great work quality, great attitude. Highly recommend Mr. Harrison.

Bruce S.

We had Supreme install a Nest thermostat. There were only two wires to the original thermostat so additional wires had to be run through a difficult, very small opening above the basement. Supreme diagnosed the problem and came back the same day with the required equipment. The job was completed meticulously. They are courteous and competent. I would highly recommend Supreme for your HVAC needs.