Supreme Plumbing & Heating

Dave G.

Thank you so much for your service !! Fast response and definitely recommended to friends and family .

Eric L.

I WIIL NOW BE USING SUPREME P&H FOR ALL OF MY HVAC AND PLUMBING NEEDS! Their workers are all top of the line and their prices were super affordable. They know what they're doing and they were in and out! Quick, professional and knowledgeable, what more can you ask for? I messaged them regarding an old wall furnace removal and new furnace installation and they called me back immediately. Their workers were able to come out the next day and get the job done! When its 30 degrees in the Bay Area and you're able to get a company to come out and serve your needs in less than 24 hours, that says a lot! Supreme made it easy to pay online and gave me a detailed, professional invoice-- not to mention they beat everyone else's prices by a landslide! I would highly recommend them to anyone!

Amy S.

These guys are awesome! So friendly and responsive. I have used them on two occasions now. A year ago our 25 year old heating system had some issues after we did some remodelling and they came to diagnose and fix the issue within 2 days. Recently, our system broke again, but this time for good. I called at least 5 companies on the day it broke (Friday) and Supreme Plumbing & Heating were the only people to respond (I did get a call back from one other company a week later). Mr Harrison turned up Saturday morning to diagnose the issue, provided quotes for 3 different new systems on Saturday night, and then he and his brother installed the one I chose on Tuesday morning (Monday was a holiday). Everything is working great. I highly recommend.

Roger S.

I had an issue with my upstairs furnace and called Supreme. Akita came by and did an excellent job diagnosing the issue. He noticed my furnace blower was not working because the control board was burnt out.

So he said the diagnosis was $85 but with the new control board (which should be about $200 - $300 he said) the total installation and diagnosis fee would be $225. So all in I thought $500 and was OK with that.

He then sent me an invoice from Johnstone Supply in Oakland for an ICM2807 Control Board which was $573 with tax. I thought this was real high so checked on Amazon and found it for $160. Akita told me he would not install any online items because they were not guaranteed so I said I would buy it and install it myself because that price difference was just too high. Akita called me back and said he changed his mind and would install it. So the unit came and Akita came over and attempted to install it. It was the wrong unit.

What I really needed was the ICM282A which apparently Johnstone Supply knew but put the wrong item number on the invoice. In retrospect I think this is a total scam and they do that so people can't buy THE RIGHT and perfectly good unit from Amazon. So I returned the ICM2807 for free on Amazon and ordered the ICM282A for $121. I ordered it Prime 2 Day and it showed up in 5 days and Amazon gave it to me for FREE!!! I couldn't believe this and that's why I love everything about Amazon.

I was pissed the invoice had the wrong part number on it and Akita said ""I didn't tell you to order that one."" I said ""c'mon man - it was on the invoice and I didn't feel I had to check your and Johnstone Supply's work as you are the experts."" That was our only disagreement but I agreed to pay Akita for the second visit which was a waste of my time.

Rather than setting up an appointment with Akita again I just installed it myself and paid Akita $185 for his time.

So I spent $185 and have a perfectly working furnace instead of spending $800.

I'm giving Akita 4 stars because he absolutely knows what he is doing but I really didn't like the quote and the wrong invoice - even Berkeley Supply had this unit for $299. Somebody is ripping somebody off.

Erik S.

Look no further. This review is from a service call I made last summer. I called Amili and he & his brother came out the same day to address an issue I was having with my Nest thermostat so the AC wasn't working. It was over 100° and they came out the same day....the same day!

Long story short, they quickly diagnosed the issue, explained it well and took care of it within a half hour. Plus we had a great conversation along the way and they made me laugh, great guys! I would have posted this review last summer, but I forgot my yelp password and just got around to resetting it. Poor excuse, I know, but my review 6+ months later speaks to the quality of service Supreme provides. Also, don't forget to get your AC/system checked out before it gets hot again. These are the guys to call!

J. B.

Our furnace was only blowing cold air. Akida (from Supreme) called and came over the say day. He was really helpful in removing (and later replacing) our house panel to access the unit. He checked everything and soon hot air was again coming out of the vents. Also, he took time to explain some basic info about the furnace so I was better informed.

Overall, it was fast, knowledgable, and friendly service - highly recommended!

Eggs B.

Called in the morning and was able to schedule someone to come in the afternoon. They were able figure the problem pretty quick and come up with a solution.

Jenny M.

Amili did a number of things that will make me continue using his excellent services. First: he answered the phone! This may seem like a small thing, but to me it's important. Secondly: he came on time! Another plus. Thirdly: he was nice to my dog (okay. Maybe not that important, but it shows what kind of guy he is) and Fourth: he swiftly (cane the next morning) and expertly fixed my heater. A great transaction and easy. Thank you!
Addendum: just had a little glitch with the wiring after the fact, and I not only got Amili, but his brother too. In two seconds flat we were warm again. One more plus to their services. They stand behind their work!!

Jeff S.

Amili is now my go-to HVAC pro! I ran into issues during my Nest thermostat install and he was the only one who answered the phone on a weekend. He was nice enough to help diagnose the issue over the phone and had I been a bit more observant about my furnace setup, it's likely he would have found the problem remotely.

Since I'm such a luddite, Amili made a weekend housecall (brilliant!) and found my issue quickly. He was super-patient with me, explaining what was going on and how to troubleshoot in the future.

My AC and furnace are back up and running, Nest is fully functional, and I didn't have to break the bank. Thanks, Amili!

J. N.

Problem solved. Fast and reasonable - good communication. They found the easiest way to resolve the problem which I appreciate. Work was on a NEST thermostat / heat system.