Superior Water and Air

Patricia L.

I am delighted with the service and the quality of the product Superior Water and Air provides. Our water has high levels of lead and is also very hard and so I went with both the eco-water system to soften it and a reverse osmosis system to filter out the lead. Etta, who sold me the system, did a marvelous job of explaining everything and was very patient about answering questions. Brian, who installed the system, is amazing. He was efficient, effective, and so professional. He set up my wi-fi, answered my questions, and walked me through the system. I feel very confident that this system is exactly what we need and that this company will give us any support required. I have already added a time to my calendar for a year from now to have them service the system and change the filters!!

Denny B.

Very professional, very friendly, prompt expert service. Changed out my salt to potassium shortly after install since my skin was breaking out in a rash from the salt, no charge!!!

C Miranda C.

We recently changed from a Culligan water softening system. After interviewing four companies and doing a ton of research, we settled on EcoWater Systems offered through Costco and installed and serviced by Superior Water. It's been a couple of months and we are so happy with the system. They installed a whole house softener and purification system that also removes chloramines. We also had them put in a reverse osmosis system that goes into the frig and to the kitchen sink. The water is silky, soft and doesn't smell like chemicals. It feels much softer than it did with Culligan.

The whole system is wifi enabled and we can monitor it from our phones. It alerts us if anything should need servicing or if the salt needs replacing. The installation was flawless and Etta, the salesperson, was very knowledgeable. The installer, Brian, was very professional, friendly and the installation was flawless. We used our Costco Visa and got an extended warranty and an 10% rebate via a Costco Cash Card, making this the best priced system of the four compatible systems we researched. Superior Water has followed up several times to make sure everything is going smoothly. We couldn't be happier.

Angelique F.

Shawn and Sean both master plumbers came out for our reverse osmosis, new hot water tank & new water softner tank last week. They arrived in the morning as promised and were completely finished with three major installations by 2pm. We ordered this bundle thru our Costco membership services that contracted out Superior Water for their installation services and I must say both plumbers were Proffesional, kind, and patient with our questions during the process! Sean even helped me with leaking shower while he was here & only charged me for parts. ( Much appreciated as we were at our wits end with that shower leak ). Our water softener installed is top of the line, remote monitoring with it to.measure water usage and rock levels. The water tastes really good, if possible to believe and super clear! We absolutely love our new water system. Thank you all - even Melissa in office has been pleasant to deal with my post installation questions. We have found our plumbers to use going forward! Especially since they come out to Elizabeth.

Glenn A.

I needed to call for assistance as my RO system tank wasn't filling up. James was dispatched to my residence by Melissa and quickly diagnosed the problem; I had accidentally moistened the RO system leak detector, which is very sensitive to water intrusion and will shut off the system. James resolved the issue in a very few minutes and provided an instructional tutorial at the same time. I really enjoy working with the people at Superior Water; Melissa and James are just great, always professional and friendly and caring about their customers and their water treatment systems.

Erica G.

Matt was great to work with! Easy to get ahold of and very responsive to questions or concerns. We have a unique plumbing setup to work with but he took the time to research it and do it right!

Mick P.

Mike Seymour, our service rep. was very superior. His honesty and service was impeccable. We reviewed him for the work, asked tons of questions. He answered everything as our friend stated he should. We try to hire only those we believe to be honest. We would happily have him serve us in the future. Home Depot and Superior Water & Air Boise didn't disappoint. Mike is a superior employee and should be well paid.

Much appreciation, Mick.