Superior Services

Kevin M.

The central Georgia office which services Lake Oconee and Madison area struggles to staff with capable and honest technicians. Our installation was fraught with trouble and required several visits, and a finally a replacement technician to solve all of the problems. Recently the service staff was dishonest with the customer regarding extent of semi-annual inspection items that were performed. Perhaps the Bluffton SC office that services Hilton Head and Myrtle Beach has more capable technicians.

Robert J.

We had a baby on Thursday and while we were in the hospital, our AC went out on Friday night with temperature reaching 97 degrees. Superior sent out Michael Crichton that night who arrived at 6pm and had it up and running by 8pm. He was absolutely amazing! We could not have come home with our newborn without him. Amazing service, response time and value, 10/10 will recommend to everyone we know. Truly superior service!!!!!!

Lee Ann P.

Thanks Jake! We appreciate the quick response and professional fix to our broken bathroom pipe- on a Saturday! You and Superior Services rock!!

Michele G.

The technician sent to diagnose HVAC issue was incompetent. Gave 2K estimate and no guarantee it would fix issue noting other issues may be found. So thankful I did not hire company. Friend correctly diagnosed issue with fan motor not working in minutes and fixed for $400. Very irresponsible company for hiring such an incompetent person.

Cynthia D.

Superior Tech Chris Ball came through again! He has been servicing our HVAC system for a while now and is always on time, professional and very friendly! Thx, Chris!!

Doug H.

We had Superior replace our 16 1/2 year old hot water heater. Technicians Shawn and Jake were timely and professional. The installation was completed successfully and we are pleased with Superior's service. We also have them for our annual maintenance and would recommend them.

Pat E.

This company was fast and responsive. The team they sent was courteous,efficient and kind. I couldn't recommend them higher

Joelle S.

was totally not impressed about the service as quality . They did a shower installation and the hot water is minimum didnt even check it . Then they needed to change my bathroom vanity and send 1 guy who needs to take the old one away and do the new one . I send them walking this is no service at all !!! not happy with them go somewhere else

Tammy T.

No recommendations from me. My management company hired them to come to the rental and fix a leak. They were no shows , no calls , 2 times. 2 days sat around both days and 4 hour window slots each time. 0 stars from me!

Jason M.

I have used Superior for YEARS. Like ten. Something seems to have gone wrong with these guys, and they really let me down. I'll never use them again. Long story short, the last 12 months their quality has really lagged. It was to the point where someone else had to come out and fix a system they didn't successfully fix. I asked the owner, Dave, whom I know pretty well, to reimburse me and he ignored my email. Not satisfactory! I have spent probably $30k on numerous systems over the years since I am a landlord. I am giving these folks a 2 instead of a 1 because they did *try* to fix it, they just didn't succeed, and as I said I had to pay money to another HVAC outfit to get it fixed in the end. p.s. note how many reviews I have done over the years, all four of their other reviewers have completed very few actual reviews. Makes you think!