Superior Pump

Donghua X.

The huge water holding tank in our backyard in Scotts Valley started leaking water at the valve, and we called Superior Pump to come take a look. But then we accidentally broke off the valve when we were trying to adjust it to take a clearer picture. Water started gushing out unless we pressed something firmly against the hole in the tank. We did not have much experience with this type of things, and had to figure out step by step how to shut off the pumps. Jason from Superior Pump was super patient, and helped answer all our questions over phone calls and text messages when he was finishing up another job before coming to our house. Eventually Jason was able to switch out the old valve with a brand new one and saved the day. When he was here we also asked a bunch of questions about the pumps and generic maintenance and he was always patient to answer all of them. We are glad the emergency lasted only about 3 hours. Great job Jason! Really appreciated!

Scott S.

Immediately after the CZU lightning fire came thru boulder creek and destroyed part of my well I was able to get superior pump to not only answer their phone on a Saturday but open their shop and sell me parts to make an immediate repair so I could have water in my tanks. I then hired them to make all the permanent repairs once we were able to move back. Jason was not only professional, but was kind, helpful, and understanding on what the Santa Cruz mountains just went thru. His quote was accurate to what I was charged for the replacement and was done on time on the scheduled day.

Decent people, honesty, and great service. Can't ask for much more than that.

Will definitely be calling Superior Pump and Jason for my next well needs.

AM M.

Jason arrived as promised and promptly got to work...not just assessing the situation but had all the necessary things on his big F550 Ford to get us going! professional yet friendly. imo, also affordable. work done right and promptly. highly recommend.

Julie W.

These guys are great. I have been using them for years and I trust them to keep my well going. Best that I have found.

Sharon O.

Superior Pump was amazing! We had been without water for 2 1/2 days. The other company couldn't get to our well. We called Superior and Jason was there within 2 hours. 2 hrs later we had water again. Great company to deal with.

Amy W.

We had a leaking pump and called Superior Pump. Within an hour we had a technician onsite. Jason was amazing. He knew exactly what he was doing, diagnosed the situation and fixed the problem. He was so professional. I highly recommend them!

Jessica C.

Wonderful people to work with, very professional! Highly recommend Superior Pump.

Chris A.

I needed to change out a metal tank that was old and leaking for a poly tank. Ken came by within a couple of days of me calling his company. He got back to me within a couple of days with a quote to replace the tank. They were swamped but put me on the calendar for the date that I needed within a months time. Jason and Ken showed up on time and had the job completely done, wired and working within 4 hours. Taking the old tank away with no problems they couldn't deal with. I highly recommend these guys and their company for your well issues. They're my new go to guys when I need help with my well.

reBECCA C.

Superior pump IS superior. They set up out well to tank service, a very complicatedsystem and they service it whenever we have to modify it. John is the best... he comes very quickly when we call him, and even shuffled his schedule to come right away when we needed him after a relocation of tank. We are also general contractors, and if all the subs we worked with were as knowledgeable and as thorough as John work would be a lot more pleasant. John invoices you from his mobile office, and details materials and labor very accurately. It is a total pleasure to work with Superior Pump, and John is a super friendly person who really knows his systems. Superior Pump is a rare company, experienced, yet not overcharging or overreaching or overbooked.

John S.

Jason came out to the site and gave great advice and insight. He is an expert. Based on his recommendations, we were able to get up and running straight away. Recommend highly.