Superior Plumbing

Brynn N.

The technician Brent was terrific...fully explained every detail of the four issues I had him inspect. He was quick and thorough and offered options that helped lower the price. Will definitely use Superior again!!

Andre' F.

Our experience with Superior Plumbing spans two different houses and multiple different plumbing needs (including having a new gas line installed for a gas grill) and we've been extremely satisfied each time. Today's experience is yet another example of their great service and focus on the customer. We've been in our current home for less than three years and woke up this morning to an active leak coming from the floor above through the ceiling of our kitchen/living area. With a new-build home less than three years old, the first call was to the builder's warranty department and we got the """"call the company that did the plumbing during construction"""" brush off. I called that company and they were quick to tell me that A) they don't make service calls and B) their work was only warranted for two years. Seems to me that you can warrant parts for a limited time but a business who stands behind their work would warrant it much longer...but I digress. Pursuing this with the construction plumber or the builder was getting me nowhere, so I called Superior. They took my information, checked the calendar and had a licensed plumber at my house within two hours. In addition, I received an email with the name and photo of both the contact I spoke to at their office and the plumber that was headed to my home. I LOVE that... Jason H arrived quickly, listened to the details and did a careful eval of the guest bath area, laundry room and master bath. He isolated and corrected the most probable cause of the leak: a poorly seated/poorly sealed master shower drain. He reseated and resealed the drain, ran the shower for several minutes to test for the leak. No leak. Success!! I not only appreciate the resolution to the problem, I appreciate how truly helpful and just plain nice everyone is - Jay, working in their office took my call and got the ball rolling and Jason H, who was cheerful, professional and absolutely customer focused. Their prices are absolutely fair, especially in an emergency situation. While I believe the problem is now fixed, water leaks are tricky - but if any more show up, I'm wasting no time with anyone else. I'll call Superior.

Food L.

So many companies will gladly give you a free estimate but these guys want $37 for theirs. I guess they think their estimate is better than their competitions.

Rob B.

Joel provided exceptional service. He was prompt, thorough and communicative and went above and beyond on a very difficult job. I could not be happier!

Imya H.

I have used their services multiple times. The guys who have come our have always been friendly, courteous and professional. They have always resolved my issue on the spot as well.

Mary S.

The actual guy who came out and did the work was fine although he did NOT wear a mask.. short version is my wife was cussed at, threatened,and called a crook by his supervisor.. who wasnt even man enough to apologize when he found out that she was exactly right.. we will never use such an UNPROFESSIONAL company again.. I would steer clear of them. Oh yeah the supervisor lied to.. im a business owner myself and I would fire his ass... again tho, the actual guy who came out was fine.. no issues.

Tammy K.

$800 for 2 hours of work and a $30 part. Completely price gauged me. Totally took advantage of me because I am a female. I'm shocked. I am a repeat customer and never expected that.

Leanne S.

Superior repaired a master shower drain that was leaking and damaging the living room ceiling on 4/29/14 at a cost of $187. It is now leaking again and destroying the living room ceiling. I called and was informed they only warranty their service for 1 year and I would need to pay for the service again. The repair should have been done correctly the first time and should last well past 1 year. Can't use master shower and will have to find another plumber. And best part, have the ceiling repaired again.

Richard P.

These guys came right away and resolved my problem quickly! This is our second experience with them and both times have been positive experiences.

Doug H.

Charged $770 to remove a toilet and run a cable to unclog a pipe. He was here 1.5 hours.