Suntech Heat and Air

Alexander V.

Great technicians. Rodney and his assistant were awesome every time! But these guys want to make sure they are satisfied 1st rather than the customer.
Meaning ownership/management.
They had opportunities to save us the customer a good amount of money but we were deprived of that information prior to all the work. Just make sure if you go with these ppl that you ask about all cost mitigation programs and what not. They wont offer it upfront, and when you learn about it later after you have paid full price, they wont double back and make it right with anything tangible.
However, I am not sure that any company is good anymore, everyone worships the dollar before anything else. It's all about profits, definitely not customer service. Not at all.

Lexi O.

We had a/c problems earlier when the weather was starting to really creep up the scales. The husband called another company over first and was unimpressed with their solution and overall customer service. He said he's always had gut feelings about Suntech and their commercials (especially their jingles ... lol) so he called them. We ended up with a brand new a/c and the husband is super pleased with Suntech all round. They took wonderful care and offered a brilliant deal.

Thank goodness all that got done before the mercury went haywire.

Jeanie O.

I love this company! Two years ago, we bought our air conditioner from them when we moved into a new home. They have taken great care of us. We are on the program where they come and do a tuneup every six months and they do a great job. They are friendly and thorough.

Elizabeth H.

SunTech recently installed two HVAC systems for us. From our project manager, Andy, to the installation crews and office personnel, customer service was excellent. We could not have asked for a better experience. The installation crews were efficient and courteous. As a matter of fact, both City inspectors commented on how good the installations were. We highly recommend SunTech and Andy.

Jason H.

Straight crooks. Came out to service my furnace and then messed around with working AC. That was not part of the call. AC stops working. Tells us we need a new one. Call another company to fix it. The tech for SunTech disconnected some wires to make the AC which was running fine prior not work anymore. New tech fixed the issue in 2 minutes. Sun Tech is straight crooks.

Dawn H.

We had Suntech come out to our home today to perform a tuneup as advertised for $89. The tech came and spent a couple of hours and called us outside to our unit and told us we have no freon - it was all gone. He quoted me at $250 per pound and I need at least 6 pounds.

While he performed his tuneup he let all of the freon out of our unit. Now our working unit that just needed a tuneup is no longer blowing any cold air.

We contacted corporate office and were told that we needed to contact management on Monday as they will not be sending a tech back out and that we should probably call another company if we were not happy. (My husband was very angry, and they refused to deal with us anymore)

So they tuned up my ac and now it does not work. MY AC WORKED JUST FINE U NTIL THEIR TECH WORKED ON THIS

Stay away as their techs will damage your unit and they will not fix it.

They have refused to put freon back in it even if we paid for it

Susan P.

I think they are great. They have found a number of things that needed addressed during routine tune ups but my unit is 11 years old. I am in a contract to service it 2 times a year. I'm also covered with plumbing expense. I'm happy so far as a client fir 18 months

Dennis P.

I had a problem with scheduling. They came today and asked where furnace was and just checking it any problems. The furnace was working great. Changed filter and checked c02 and any leaks. Was none. Was here for about an hour and did a great job.

David G.

We have an electronic high end heat & air system that requires a highly trained technician to service it properly. Wouldn't trust it to anyone but Suntech's Jeff Gilpatrick to service it properly.

Cheryl J.

We have a big two story house with two a/c units. One handles the upstairs and the other one the downstairs. The tech said the unit that we called him out for needed a new capacitor. So for the trip charge and capacitor and a TINY amount of coolant our bill was $545.00.
WHAT A RIP-OFF....!!!!!
These people are criminals.
RUN.....RUN...RUN..... from this company.