Sunshine Plumbing & Heating

Peter S.

Customers beware... They will tell you it's under warranty over the phone. Then they will hit you will a big bill a few days later. This is not a good business practice. Please think long and hard before you use Stewarts plumbing.

John D.

Plumbers have no license, show up on job sites and leave a mess when they leave. receptionist 'Jony ' is rude and leaves you on hold for long periods of times. called several times to ""reschedule"" due to issues with schedule.

Al A.

ROTO-ROOTER does not care about the quality of life of our neighborhoods. They disrespectfully allow their ugly beaten-up trucks to be parked in residential neighborhoods shamelessly advertising their company while neighbors have to stare at that awful eye sore! I pay taxes for a wide street and scenic views and ROTO ROOTER has ruined that for me with that UGLY van I have to look at every day. DO NOT use this company--they DON'T CARE about resident quality of life and are too CHEAP to offer worksite parking spaces.

Kathryn W.

We have a 1950s house with a 1950s plumbing system. When sewage starting backing up into the driveway after a recent snowstorm, we also found out that our driveway drainage system isn't actually one--the prior owner had avoided putting in drainage by jury-rigging a line into our sewer clean-out, and it'd probably been backing up with leaves, etc for a long time. I requested service online on a holiday and Roto-Rooter was really fast to respond. All of the techs were patient with our old house and labyrinthine plumbing system. Thank you to Jimmy, who came out first (holiday afternoon) and helped me look for the clean-out, digging around in our yard for an hour free of charge. Then Jason came and figured out that our drainage pipe actually was a clean-out. Still no charge yet. Ruben followed up with another visit the same day--really nice and helpful guy. Estimate at this point was over $500 for the work, which sucked but seemed fair in my past experience with plumbers, considering the crappy system and years of backup we were dealing with. Finally, early the next day Paul and Cisco showed up, were here for an efficient hour, and got us all squared away for significantly under estimate. Thank you so much to all of you guys--you were quick, knowledgeable, honest, and professional. Will definitely be using ABQ Roto-Rooter again (hopefully not too soon).

David H.

Had a great experience with this provider. They were on site within minutes not hours. Took care of the problem and fixed. It was so season that they don't up charge any fees up to 10pm. Staff and technicians are extremely friendly and helpful. Special thanks to technician Lucus and office scheduler Nicky for being so awesome. I highly recommend this location.

Ellen S.

Always there when we need them and competent. My mom also used them for her rentals. No issues in 30+ years.

Lara L.

You would think that any service provider with the right tools and knowledge could fix sewer problems; however, oftentimes the missing ingredient is a dedicated professional. Working within Roto Rooter, DAVID GARCIA is the magic that made it all work.
After accepting a contract to sell my home, multiple major plumbing issues came to light and I needed to get them all resolved asap. I couldn't even get other companies to call me back! David arrived the same day as my original request, assessed the situation and gave me the expected cost and timeline. While the cost was insane, the job was all done and completed not just on time, but early.
David handled every detail -- the city permits, talking with the impacted elementary school, even setting up/taking down roadblocks when the city didn't show. He really went the extra mile. And, he even did this without necessitating after-hours (i.e., $$$$$$) work!
One poignant example of his dedication was when the street cut asphalt was poured and needed to cool... despite the orange barrels and ""road closed"" signs, people kept driving thru, so David stayed late and parked his van at the site and protected the spot from 4-7pm like a mother hen brooding on eggs. Also, when a sub-contractor (for the venting) didn't show, David took on the job himself and completed it fabulously!
As if all that wasn't enough, David went above and beyond to advise me on how to navigate the claim process with the authorities.
Truly, my only complaint is the very high cost which I think reflects Roto Rooter's business model more than David's skill, dedication and ability. Without his help, I am 100% confident that I would have not had the required repairs completed on time for the closing date. Thank you David!

Momsy G.

On 2 different occasions, one of their men came out to see why the toilet was not passing solids through. Both men did a halfhearted push of their snake and stated there was nothing wrong and left. The toilet continues to not pass any solids.

Anne O.

Had a blockage in our sewer line to the house. Not pleasant. Called Roto-Rooter and within an hour of the call they were here and cleared the line.

Annette R.

I signed up for the protective plan to use every week if I needed. Last month when I needed service the Mrg. called me and complained about how many times I used the service the previous year. I was refused service for the clogged sewer line because I never requested a camera inspection. I never received a quote to repair the line in question and was told I had to replace the entire line for over $8000.00. I only had 40' of line that needed replacing, he then said I had to go all around the house. He was very unprofessional and I will never use them again. Bad service
Albuquerque, New Mexico