Sunshine Home Services

Sharon W.

My experience with Sunshine was absolutely the best! My technician for the day, Emmanuel/Manny arrived early within the four hour window that was scheduled. He remembered that he had been here a year earlier and that my furnace was in a crawlspace, Which posed no problem for him. He was friendly and professional throughout the experience. When he finished he advised me of what he had done and charged me the price agreed-upon. When I asked if he had been able to replace the insulation over the opening into the crawlspace he told me he had. But he offered to show me what he had done. We both went to look and upon inspection it was perfect. I told Manny that it was so nice to have someone I was familiar with return, and that I was pleased he was still working for Sunshine. He shared that he was treated well and enjoyed working with them. I couldn't have had any better experience and so I highly recommend sunshine!

Kyle K.

Sunshine replaced our furnace, AC, and water heaters ~5 years ago. It was a disaster, the guy who did it ended up getting fired, but they did right by us and fixed everything at cost. We found out ~3 years later our humidifier was still not hooked up properly, so they fixed that and gave us 3 years of their premium membership. After all that I still would have given them 5 stars and recommended them because who actually stands by their work like that?

However, their prices have gone up an absurd amount since then. My sister got a quote from them 3x of a competitor and I just had the same to clean our furnaces. I found another company to do it who did a great job instead.

TLDR; over priced, and the work may not be right the first time, but at least they seem to stand by fixing it. I'd still go elsewhere.

Athena T.

Bad service. Overpriced. I wrote this email to the owner in April 2021. He never even bothered to respond.

I am reaching out to let you know that your technician did a snake cleanout and made a repair recommendation that was inappropriate for our situation. We called for an evaluation because our kitchen sink drain was back flowing and flooding under our sink. He snaked the drain and said it was draining better and then recommended that we pay $1K to replumb the entire drain area under the sink. This recommendation seemed wrong to us since this is only a recent problem and we have lived at this house over five years. So when the flooding happened again we called out a different plumber. His recommendation was to run a camera down the line. With the camera we discovered that we have a problem with a lot of grease buildup. Had we gone with your technician's recommendation we would have wasted our money as the grease problem would not have been solved whatsoever. 

We feel as though your company caused us to waste our $280.67 for the snake cleanout because that did not properly address the problem. I have attached the video the second plumber made last week that shows the grease buildup issue.

Heather R.

Well it saddens me to change this review as I've had such a strong experience with sunshine over the years. However yesterday I felt bamboozled. Sunshine changed to a flat rate pricing policy...which they don't tell you on the phone. Only upon arrival. I needed a shower drain cleaned. I asked the technician what he thought was best. He said he would look at it and then have company reimburse me if the job only requires a p trap clearing. Well $884 dollars later it was like a whirlwind. $884 for a job that should have only cost $150-$400 max with any other company. We have a call into the manager. The technician was there for 45 min. Beware of this new pricing policy. Don't get bamboozled like I did. Again I've had such a great experience with this company in the past it's sad to feel taken advantage of this round. Do your research yelpers...their pricing structure will catch you off guard.

Cheryl B.

Put the wrong Pressure switch on ...Stated they would come back even if over the weekend...and put you in hotel..thats how much we care!! LOL Called on Saturday am...answering service ...no no one is in on the weekends
we can have someone out on Monday....It was the coldest weekend..20 degrees... no one even called me to touch base...Expensive too!!!$$$$...Had another service come..he made sure it worked..trouble shot it for a few days to make sure $1000.00 less. Called me every day..

Jennifer R.

I had a great experience w sunshine a few years ago and thought I would try them again. BIG mistake. Lots to say about the incompetent but polite text service and booking system, which I now believe was the universe trying unsuccessfully to save me from them. Main complaint is that they will not give any estimates ahead other than a $59 service call. I would accept if diagnostics were involved but my repairs were self explanatory. According to the technician, they have a price list with no flexibility, which seems like something that would translate to advanced quotes, but no. So installing a new faucet took 12 minutes and was $450. (And I am unconvinced it was sealed at all correctly.) A toilet that needed a $3 gasket was $400. The brand new technician spent 30+ minutes in his van (no idea why) and promised to follow up with information he requested from Toto but never did. I had heard the owner speak at a women's business event and like to support local companies but not mercenaries. And no longer this one.

Elizabeth U.

Absolutely floored by this service. Not only did they come out and fix the issue within 3 hours of contact, they were professional, friendly and patiently taught me some ins and outs for our disposal that I needed to know without making me feel stupid. Looks like we've found our go-to in Aurora if we ever have anything break again!

In contrast, we hired another service initially that set up a 7 am appointment, didn't show, didn't answer their phone, and didn't apologize or make any attempt at remedying their no-show.

Thanks for coming to our rescue, Sunshine!

Loren S.

I have always been very happy with Sunshine for my primary residence and rentals. Today was the same experience. Justin was right on time, knowledgeable, professional, communicated well. Their communication before arrival was exemplary - I know exactly who was going to my house and when. This gave up peace of mind. I will never hesitate to call Sunshine for any plumbing-related needs

Julia M.

William and his team did a great job installing our new HVAC system. They worked with us on selecting the best options to meet our needs and didn't try to oversell. William was always prompt and he and his team would clean up each day when they were done. We had one or two service calls after install and William or another technician would be here within 24 hours to help out. Couldn't recommend them more!

Michael S.

A/C had failed, was able to book same day service visit. Technician (Manny) showed up promptly on time, quickly diagnosed the issue, etc. Upon my approval, ordered the parts, rescheduled final repair for the following day, etc. Attentive, courteous, prompt, effective - hard to find a combination of these factors these days....!!