Sunrise Service

Angie G.

We had Sunrise come out to do regular maintenance on our AC, water heater and, heater and we were extremely impressed with not only the price but the service.

They did an amazing job and even took the time to point out things to us that we should have looked into before our one year warranty was up with the builder.

I appreciated their attention to detail and friendly service!

Oh and they even call you to remind you when your service is due. I honestly love that because it is one less thing I have to stay on top of!

I suggest giving Sunrise a try, I don't think you will be disappointed.

Cathy P.

Chris flushed my Rheem tankless water heater today. My niece recommended Chris because she had previous experience with him at her place and he put in a Halo 5 water softener this week.

For one, he is a really nice personable guy. I felt comfortable with him right away.

He made a walk through with all my sinks and toilets in the house and looked for any problems. He tested the hardness of my water and the chlorine level. Chris suggested some maintenance tasks I should do around the house.

I trust him and will only have him for my plumber.

The price for the flushing was very reasonable.

Chris, keep up the great work!

Leann B.

Sunrise was the original installer of our AC. One day, in August of all times, it just stopped working. I called Sunrise and they had a tech at my house the same day.

Evan came in and had it up and running in no time. He was professional and courteous and completed the job quickly.

Could not be happier with their service.

Mary D.

I don't know about any of the negative reviews here...but my experience has always been great...they were the original installers of the HVAC Systems in my neighborhood (might've been called Sunset Air back then) in 1997......flash forward to 2013 and I had a home warranty through AHS so every time it broke they sent some tech out from a Mickey Mouse company fixing it with a band aid...I got fed up with something always breaking so I decided to just install all new HVAC system...Mike was my sales guy and I shelled out $7,000 for a new energy efficient unit...even tho my heat worked fine the furnace unit in your attic works in conjunction with your AC so if you don't replace whole thing your not getting the Energy Efficiency...fine do it..at that point I didn't care...my unit was STILL working ...I WAS NOT desperate and they did not take advantage of me because it was broken...I was just DONE with it going out once a year or so...AC is a must here in Vegas so it's an investment...anyway...installed in June 2013...10 year warranty...you just have to pay for a yearly maintenance...no biggie and if they find something not working they replace it...it's covered...my air went out last night (on a Saturday night of course) and I called them at 9pm...they have an emergency line...dispatcher was very pleasant and said they could have someone the next morning which is a Sunday...between 9-11 am...they said if I had called earlier they could've sent someone out that night but the poor on call guy still had 4 more stops as if 9pm (can you imagine...July in Vegas!)...I said no of course that's ok...9:15 am the tech is at my door on a Sunday morning!...the unit is fixed in 15 min..he replaced the Capacitor...zero charge...now tell me what company sends people out right away on a weekend to fix your air??? You get what you pay for...I'm just writing this to help someone decide that IF you are going to replace your unit...this company stands by their warranty...and by the way...I do save around 50-60 bucks a month in the summer on my bill due to the Energy Efficient unit..and my house is only 1400 square feet...

S A.

I'm happy to say we still have honest people in this world. I live in Ca my elderly aunt AC went out in Vegas. The caregiver gave me the number that was on the thermostat to Sunrise. I called and explained the situation to them regarding the AC the best I can like I said I live in CA. Sunrise was out the next morning at 8 am to repair the AC. About a hour later the technician called me and gave me the best news . He said "" sir everything is cover under warranty we replaced that part SIX YEARS ago and your aunt's AC is up and running have a nice day if you have any problems give us a call back"". We all know how that could of turned out. Again thank you for your honesty and service. Me. S. Alexander

Alton M.

Have used Sunrise Service for past 10-14 years for A/C repairs always had high praise and never used anyone else . Last Summer called them to come out as A/C was not cooling I was told I needed a new A/C to the tune of $7- $10,000 was a little leery so I just kind of suffered thru the rest of the summer and used a couple room coolers I already had to sleep at nights as this was upstairs unit I was told that needed to be replaced . A week ago I called out a different A/C repair company unit was checked it works perfect only that the unit had been turned off outside at connection . I'm very disappointed with Sunrise A/C don't know if this was oversight or just a scam to have me buy another unit I think it was a scam as I remember when I was told I needed another unit repairman begin asking about financing a new unit he appeared in a hurry to get job started right away as the next day someone in office was calling me about purchasing a new unit. Can't trust you anymore you've lost a long time customer because of your Greed .

Debbie W.

We had Jerome L come out today to check our a/c. What a great guy. He made sure that he called me 4 to 5 times today so I knew he was behind schedule. Also how great their customer service is. Very courteous & friendly & how great the service was when Mr Jerome came & checked everything. I will have them come back for my heating to be checked. If you need a/c service don't hesitate to call then. Absolutely awesome!!!

John S.

Kevin from Sunrise Service Inc. Heating, Cooling, and Plumbing came to my house today to fix a leak I was having in my master bathroom sink. He also resealed both sinks so they look extremely professional and just great all together. The previous installer did not seal the sinks properly which made it a hassle when water got along the edges of the sinks and made it a pain to wipe up. I had to lay a towel flat on its edge and slide under the edge of the sink to get the water up. Now it's perfect the way it should be. While he was here I asked him a question about why my toilet would run and keep running without a jiggle from the handle. I thought I knew how to fix that issue but I obviously didn't and Kevin showed me why it was doing that and explained everything to me during the process. This was also true when he was fixing the leak and sealing the sinks. He pointed out a couple things that I was doing wrong that was going to end up costing me money in the future and I am extremely grateful because no one else took the time to point these things out. He gave me tips that I could use for years to come and maybe save some money or do the job properly myself. He did not ask for any money for the extra work and valuable tips he gave me. I can not say enough positive things about his work ethic or his attitude. Sunrise Service Inc. Heating Cooling and Plumbing got very lucky when they hired Kevin. You can tell he takes pride in his work. I got very lucky by getting Kevin to come to my house and fix issues that other plumbers failed to do so. I will be a life long customer and call Sunrise Service Inc. Heating Cooling and Plumbing for any of my plumbing or heating and cooling needs in the future. I will recommend them to my family and friends if they ever need a great honest company!

Cathy P.

DO NOT USE THIS COMPANY FOR A/C INSTALLATION or anything. My 2 year old home has a faulty a/c unit, cracked with freon leaking out and the thermostat has never worked. They said it's just bad luck for me. WOW. HORRIBLE. 3 weeks ago...they refuse service and replacement and they refuse phone calls. Nightmare. Bad Company..2 YEARS OLD.

Aduni U.

This has got to be the cheapest air system ever!!! I have called the service people 6 times!! At this point I need a brand new system!!