Sundial Plumbing

Linda B.

We have always been pleased with SunDial as they have done work at our 4 properties. Today we had Gary come to take a look at one of our toilets which is not a high quality item. We have talked about replacing the 4 toilets in the house and Gary had answers to all of our questions. We went with his recommendation which was the type of toilet we were hoping for. He was willing to go and pick up the toilets and install them TODAY! What service! And he worked until after 6 PM to complete the job! Way to go Gary! He was neat and wore shoe covers and brought a vacuum! We commend SunDial for hiring professionals such as Gary and we will continue to recommend their business.

Doug O.

While inspecting a commercial property in Atlanta I noticed water pouring out of a hole in the parking lot. Jan 2018. We contacted the seller's broker as we wanted this inspected and repaired before purchase. They hired Sundial Plumbing and the repair was so bad it failed not 6 months after I purchased the property making me spend THOUSANDS to fix it correctly. This is what my plumber had to say: The ditch was not properly back filled, as they used the previously removed and contaminated asphalt for backfill. The water line repair was completed with schedule 80 PVC (gray), however they left all the other schedule 40 PVC (white) which should have never been used in the first place. They also left the schedule 40 PVC fitting above ground and not protected from weather or traffic. We removed all the bad thin wall schedule 40 pressure PVC from the sub-meter to horizontal connection and replaced it with copper piping. I doubt they pulled a permit or had it inspected because it NEVER would have passed.

Carolyn S.

We have used this company twice. A neighbor recommended them. Both times the technician was very knowledgeable and competent in doing our repairs. Chris W was our service pro today. He explained the problem and fixed us up in no time. Our first call was a bit complicated and Alex was also very professional and solved the problem. I would highly recommend this company. Most impressive also was the hand written thank you note we received.

Fatkat F.

We have used sundial for the 15 years that we have lived here in East Cobb. Everyone is always very professional and knowledgeable about the situation. Chris W. was exceptionally knowledgeable in this particular situation, we had an emergency with a leak , although it wasn't a plumbing problem, Chris found some things that needed to be addressed and fixed them so if we encounter that particular situation again in the future , it will be far easier to manage.

Beth C.

We had a great experience with Sundial. They were prompt to return my call and send a technician out the same day. Chris was great, he quickly diagnosed the problem and was able to get parts and repair the same day. The fireplace in my office has not worked in 6 years and Chris had it working in 10 minutes. It was great! Will definitely use them again.

Jillian P.

I can't express enough how pleased I am with Sundial Plumbing. Melissa was incredibly friendly and personable and beyond helpful with scheduling a good time for their Service to come out to my house. They are very easy to get in touch with always answer the phone and call you back very quickly. Chris serviced our house initially for an incredibly clogged kitchen sink (old house, unusual piping underneath) and he was super fast, incredibly efficient and his customer service is impeccable. He noticed that our faucet hose wasn't working properly and leaking along with one or two other things that I already knew needed fixing but he was very insistent on getting these things taken care of for me. He showed genuine care for these things to get properly taken care of. He was back in no time within a day or two to replace our faucet in addition to fixing another problem, (that I don't know much about, haha, but I trusted his knowledge and expertise. Needless to say I am an extremely satisfied and overall happy customer to have had service from this company. It's very rare to have work like this done from a company that shows genuine concern and interest in helping take care of what you need. Sundial is the plumbing company you want to go with.

M S.

I've had a couple service calls with these guys.... so far, all repairs were performed to satisfaction. However, they're super over-priced. The last job I called in for... it wasn't urgent, so I really just wanted a quote. Quote was outrageous.... had another plumber complete the work for less than half the price. Plus the guy wanted to do unnecessary work, which is what I believe made the quote so high. Unfortunately, I won't be using them anymore.... they're just too expensive. I had a toilet replaced & they charged over $700 for the new toilet & installation. I researched toilets after I agreed to the work & they're pretty inexpensive. Also, I dislike dispatch services when a different plumber comes out to you each time work is needed. I like to build a repoire with my service ppl.... can't do that when there's someone new each time repairs are needed.... and of course the dispatch service probably splits the fee with the person doing the work. Reasonable / affordable prices along with great service keeps customers over the long haul everytime!

Adam F.

First of all, all plumbing jobs are overpriced. However, Sundial repaired a leak from a faulty builder part last spring and charged my $638.00 total. Expensive??? How am I to know if that is within the norms? But, since they hole was dug and they were there I wrote the check and it was """"fixed"""". Fast forward 14 months, same problem. Called them back and since it was past 1 year, the work was out of warranty. They came back out, charged us $465 to dig a hole and run some tests. They found no leak, even though it was obvious that there water consistently on my walkway, rain or shine, 24/7. He left, so I thought great, its handled. Forty-five minutes after he leaves, it starts leaking. I call them back to send someone to fix the leak. He comes, says he doesn't have the part and can come back tomorrow and fix it for $429????? Seriously, where do these prices come from?? They have iPads with random jobs listed on them with set prices. Where do these prices come from? The part that has failed is PLASTIC@!!!!!!!! Needless to say, I'm doing this myself since I already have a $500 hole in my flower bed thanks to these crooks. I will give them one star only because their technicians were so polite, otherwise they would get a 0/5.

Rebecca E.

I have a book of """"best picks"""" for the Alpharetta area and I called a couple places for estimates. Sundial was the only place I called that did have a $40 estimate fee but that amount was applied to your balance should you choose them. Darrin was the plumber that Sundial sent to me. His professionalism, knowledge and how thorough him and his crew were on the estimate is what won my business. They were able to come out the next day and I not only had them fix the original problem but also had them replace my water heater. I'm very impressed by the work that Darrin, Joel, Jonathan and Nick did at my home. They left my yard as clean as possible and were very respectful of my flooring in my home by wearing shoe covers. I can't say enough about the quality of the work and professionalism!!! Thank you guys!!

Cortney H.

Sundial sent Chris out the next day during a time that was convenient to me. Chris looked over our system and pinpointed what he believed was our problem. He wasn't able to complete the repair that day because I had another contractor working that needed water (by the way my repair wasn't urgent). He came back the following day and made the repair. He also found another valve that was leaking. He got the parts and had me back up and running in no time. Thanks again Chris!