Sunbeam Service Experts

David T.

We had used Sunbeam for a few years and are very pleased with the work performed. Service Technician Ahmad in particular is very professional and cordial.

Vinnie M.

I called sunbeam to check out my furnace for some issues I was having. Long story short they advised me a switch was stuck in the ""on"" position and I needed a new one. Well all they did was clear a little dust out of a tube and said they can order the part and come back another day. They advised me the part was $350 and tried to get me to sign up for a membership. Which I declined all. Found the part for $40 online, which I didn't need anyways. I did pay them for their callout service, that's it. Now I am receiving multiple ""bills"" in the mail for over $500. I have been calling multiple times a week and all I get is ""I will forward this message to the billing department. Guess what. No call back. Place is a rip off stay away to avoid a massive inconvenience/headache.

Mary J.

We had a water leak around our furnace. Sunbeam came out. Couldn't find the source. They intimated we needed a new furnace. ( Ours 10 yrs old. ). After they left we turned off the humidifier and the leak stopped. ( sunbeam never cked this). Called another heating company. They found that the drain for the furnace and humidifier was plugged. Unplugged drain and problem fixed. (10 min job). Even tho we have a contract with Sunbeam, we will not have them service our furnace or air conditioner.

Rick R.

After feeling the humidity going sky high and my thermostat reading 75°
I noticed my carpet in spare room was wet, so I opened the furnace room panel and it was all wet and dripping on the floor into the room next to it. The guy who serviced it last did a bad solder job so they finally fixed it 2 days ago. 4 different ppl have worked on it! If it leaks again and my carpet gets moldy I'm gonna get a new carpet at their expense

Michaelene E.

I just want to recommend sunbeam for all of your heating and cooling needs. They are the greatest. I especially want to thank jim, Matt and Parker. They take the time to explain everything. They are the greatest. Thank you all so much for your help. Stay cool.

Jason S.

Buyer Beware: Air Duct Cleaning
Called for free in home estimate: only do offer verbally over phone
Promised- $695- Video before/after, vacuum, sanitize, and deodorizer
(book now $595)
Got appointment 2 weeks out- company changed appointment date 2 times after date set, and then came unannounced a day early. Tech told to just vacuum ducts. Didn't have any extra equipment on van.
**Tech was great. Friendly and Professional(would give tech 5 stars)
No before video (tech offered to use phone to try and take a few pics)
No sanitation, deodorizer, or after video.
Called office with concern- got a run around. Finally agreed to a $100 credit. Which is pretty lousy for what they did. So paid $495 to have someone run a vacuum through the ducts.
It took a month for them to post the bill to my credit card, with no refund, had to dispute with credit card company (refund of $100 received).
Office staff has too many hands in the pot/lots of confusion. Managers show no empathy, acknowledgement, or appropriate compensation for the multiple issues I had. I would avoid this company for any duct cleaning work.

Jeff D.

Great service and responded quickly to some stumps we needed removed. We would definitely hit these guys up for more work.

Maria P.

I had maintenance service on my furnace. I had a schedule between 10 and noon for their arrival. They were kind enough to call me to let me know they were running behind schedule and then called me when they were on their way. They explained everything as they were servicing the furnace and showed me where the problem was. I found them to be honest and their prices very fair and reasonable. I would highly recommend Sunbeam Heating and Cooling.

Gerald R.

Although our air-conditioner is in poor shape, Nick did a good job analyzing our problems, I am entirely satisfied with his work.

Nancy K.

I've got a service contract with them for annual maintenance on the central air that they installed. Every time they come, I'm more impressed with their competence and professionalism. The air conditioning system was installed with no glitches and worked well from the beginning. Sunbeam calls me every year early in the season to schedule the maintenance, so I don't even have to remember it. Two different technicians have come, and both have been on time and excellent.

They give you a two-hour window for the technician's arrival. When they called to confirm my appointment for the next day, I asked if they could come early in the window, as I had an appointment for just after that. I knew it might or might not happen, so I was delighted when I got a call two minutes before the starting time that he'd be here in fifteen minutes. And when he left, he closed the door gently

I recommend Sunbeam to anyone. Everyone I've met, from receptionists to technicians to installers, puts the customer first.