Sun City Plumbing & Heating

joanne d.

.The owner needs to know that someone in his company posed as an order taker/scheduler and set an appointment . When they never showed up after a number of calls they finally said we were never scheduled .,This is from the real scheduler and she was sorry. Some guy pulled a prank on her and she thought I was nuts. But my pipes are still leaking 1/2 gallon /hour in a desert community , Santa Fe New Mexico that needs every drop it can get. I had them out for a repair a year ago and was happy. So very unusual for this long time company. But here I sit with this leakage .That another company did the same thing. So the precious water still keeps flowing .
I know that the building trades are very busy now BUT PLEASE JUST TELL THE TRUTH. Were they good, reliable ,respond quickly NONE of the Above

Paul Q.

In time and for a great price. Handles my emergency water leak without draining my bank account!

James C.

We called three times over a period of five days. It has been over two weeks and they have never responded. They put out discount cards to get your business, but good luck getting them to either show up, schedule a meeting, or refer you to another plumber. If they can't answer a phone and return a call, what kind of work can one expect.

Greg B.

This is the one plumbing supply store in town that I can count on having ALL the plumbing parts and accessories I need. I had an exterior anti-siphon spigot break on Saturday morning. Although I had to wait until Monday when Aranda's was open, it was worth it not having to run all over town trying to find parts that would fit. The staff is always friendly and helpful and had the parts rung up in just minutes of my arrival. Save yourself the grief of getting generic parts that don't fit from Home Depot: trust the knowledgeable folks at Aranda's.

Elena C.

If you want to pay double what the repair is worth and put up with rude customer service, this is your pluming company.

Trudy K.

Since I bought a home in Santa Fe I have been fortunate enough to happen upon Chris Aranda! Best most honest service from any tradesman anywhere . Very fast and PERFECTLY DONE and COMPLETED EACH AND EVERY TIME .! I would never call anyone else . Don't miss this great HONEST service by a wonderful person - Chris Aranda

James E.

The heater they sold me still does not work after 3 service visits from them. I will never use them again. Rude on the phone. They offered to remove safety equipment (high limit switch) to keep it on. Not. They are a total fail.

Patrick M.

I had Chris Aranda do some plumbing work for me. He said he had a friend that had developed a system that removed the hard water and scale from home water. I spend over $2,000.00 and the new system had done nothing for my problem. I would not use them again.

Kathleen O.

I have used Aranda in the past without a problem, although they are pretty expensive. However, I recently had them come out to fix a leaky shower. After about 2 hours, including a trip back to the shop for parts (this always happens) the plumber left after I paid almost $250.00. When I went into the bathroom, the leak was not fixed, and was exactly as it was before the call. I called Sean back on his cell and was told I would have to book another appointment through the office, which I did for 2 days later. However, this was never added to the schedule so I waited the 2 hour window then called only to find out that there was no plan to send a plumber out that day. They did send out a plumber on the following work day (Monday) and it was finally resolved. I asked for a call back from the scheduler but she never called. Would never use them again.

Joel T.

We are renters and our kitchen sink drain got plugged ... landlady said to call Aranda and arrange for them to come fix. We did ... and they did ... and did it promptly, left no mess, and reasonable charge. We also agreed on having them fix some iffy drain connections under the sink. Again, promptly done.