Summit Plumbing

Mona A.

Called them on Wed., telling them what I needed done and was told they would be at my home on Friday. So I wait the two days, making contact with them that we were still on for today and now get the phone call that the man will be out but will probably run into over time and they wanted to warn me. I said that is not my fault. Guess I should not have waited the two days for them in the first place as now I had to call someone else. Am scheduled with another Plumber on Monday that has excellent reviews, I may be a lot happier in the long run.

Bill Z.

Great service... Had a clogged kitchen drain with a broken pipe under the sink ( because I tried to fix it myself) two guys came out (Josh & Mike) they were not only very professional but very personable.. Even though this was a Saturday with time and a half, they did not overly charge! I would highly recommend Summit Plumbing!!

JJ T.

Prompt friendly and knew his stuff. The tech did not jest tolerate my 6 year olds questions welcomed them. He also took off his boots before entering the house with out being asked.

Kelli E.

These guys did right by me. Replacement of 2 hose bibs, in and out. Low fees to come to Dayton. $140, happy with the work

John C.

They lie intentionally on advertising!

Summit was out for AC repair and when I had problems they could not figure it out.
They kept adding freon saying there was a leak.

After a few trips and Summit could not fix, I called another company out and they fixed the problem they called a restriction. It was not a freon leak.

Further investigations finds Summit is NOT licensed by the contractors board to perform AC repairs!!!. Look for yourself. The board said they need a C-21 license and they only have a C-1.
https://www.nvcontractorsboard.com/datamart/nvscbSearchDetails.do?anchor=7bc8808.0.9&returnPage=

They lie in advertising. What else to they lie about? DANGER!!!

Thoyd L.

,I had septic tank leach line stop working. Had the tank pumped.out and then contracted with Summit to hook up city sewer line. Paid one half of cost up front as a deposit. Over a month later, I had to have the septic pumped out again because Summit had not started the job. Would not recommend to work for anyone.

Kimberly M.

Absolutely appalled! They do not stand by their work or accept responsibility for their mistakes. They fixed several leaks in the sink and replaced the line to the refrigerators
ice machine, turned the water line back on and did not wait to see if it leaked. MY HARD WOOD FLOOR IS RUINED because of their incompetence. Mike the repair man apologized several times for not waiting to see if leaked when he turned to water line back on, but the OWNER PENNY K. was obstinate, repeated her mantra but and recounted what her repair man had apologized for. DO NOT USE THEM, DISHONEST AND DONT STAND BEHING THEIR WORK

Kam M.

Our septic started backing up into the house, so we decided to do two things.....get the tank pumped, and snake the lines to clear any blockage. The septic tank pumping company came out and ""located"" where we should dig to expose the tank lid (it is buried). My husband dug and dug, only to find out that they were wrong. Meanwhile, Summit came out and snaked the lines, cleared any blockage, and very quickly located the correct place where my husband should dig. They were on time, professional, reasonably priced, and I will call them again in a heartbeat. Come to find out, they also could have taken care of the pumping issue, and would have been $25 cheaper than who we originally called. Summit is the place to call.

Ralph T.

We had a exhaust vent to our heater that was leaking and causing some damage to my drywall.

I have used Summit 4 times so far and each time they have been great. This time was no exception. They first told me about an easy fix but since I had screwed it up the fist time they had to do a little more complicated fix.

Chad came out with his son, Cody, who is learning the trade. They were both very friendly and Cody got the job done in record time.

Chad certainly understands customer service and making the customer feel right.

I have recommend them to many of my friends and will continue to do so.

Please if you need a plumber or HVAC company use SUMMIT.

THEY TRULY ARE THE BEST AT THE LAKE.

Amber G.

We had Summit come out to take a look at a furnace that they had installed improperly according to the home inspection on a newly acquired house, as well as to give us an estimate on some plumbing work that needed to be done. Being that the house was empty at the time, I scheduled for them to come between 12 and 2pm so I didn't have to sit in an empty house waiting for them all day. They never showed up. I called the office and they said that the worker was on another job and would come at 4pm. So I waited for another 2 hours... and he never showed up. Finally, I called AGAIN at 4:30 (no, they didn't call either time to let me know he would be running later than anticipated) and he then wasn't going to be able to make it until 5:30-6pm. So, I rescheduled the appointment for a different day, understanding that these things sometimes happen.

The workers actually showed up on the next scheduled day and looked at the furnace, determining it was fine and the inspector must have been mistaken in his report. They cleaned the air filter and went on to do the plumbing estimate. The inspector had noted two separate leaks under the house coming from the bathroom and I had overheard one worker tell the other to ""cap the pipe"". At the end of the estimate, I got a bill for over $100 which I had assumed was for the labor on the furnace and fixing the pipes beneath the house.

Fast forwarding to a few weeks later, I tried to call the workers cell phone number that he left with me to have him come back to complete the work for the estimate he gave me. Out of the three phone calls and multiple text messages, I never heard back from him and had to schedule a different plumber altogether. By the time we had the new plumber come out (aside from the leaks, nothing major needed to be fixed) 2 months had passed. And wouldn't you know, they never fixed the leaks beneath the house!! It had been leaking for 2 months and the bathroom floor is now rotted out. Awesome. So, having to pay another plumber to do the work, I called Summit to find out what the huge charge was for, since they had only spent 10-15 minutes on the furnace and didn't fix the pipes, and they advised me that regardless of how little time they spent actually WORKING, I would be charged one hours minimum ($95). Why wasn't I told this when I made the appointment in the first place?! If they had actually fixed the pipes, I could understand, but I paid over $100 for them to look at a furnace for like 10 minutes and blow the dust off of the filter.

SO, basically what it comes down to is that Summit Plumbing is unreliable, uncommunicative, overcharges their customers, and then doesn't try to fix the issue at all, even when they distinctly remembered that they didn't show up on the day I TOOK OFF OF WORK and wasted waiting around for them, and additionally knew that they didn't tell me about the one hour minimum charge. Absolutely ridiculous. Don't waste your time and money with these people- Call a good plumber like Tilley Plumbing and Heating instead. At least you can be confident that he'll actually show up and get the job done right when you have an appointment....