Summit Plumbing

Nikki H.

We moved to the area and have been lucky enough to deal with Summit several times. Fast ,Friendly, and knowledgeable. All the guys and the office took great care of our problems and us. I'd recommend them anytime.

Carol V.

Thank God I called Summit to fix a broken Septic pipe. I wish I would have called them first.

Melissa B.

Set appointment 10 days in advance and then confirmed 2 days prior. Explained that I would be coming up for Christmas with the family. Drove up from Las Vegas and wanted to extend gas line for gas heater. Arrived in Lake Tahoe and waited for plumber to arrive between 9 -11, called at 1130 and they informed me that the plumber was running behind at their earlier job but they should be there within an hour and a half. Two hour go by and no call. I call one more time and they say the plumber is not finished yet, I ask if they can call and see what the ETA is and they state they do not want to bug him? I let them know again that I have no heat and have 3 little kids (6,4,3). They than tell me well they should still arrive before 5. Receive call and I informed that they will not be showing up and will not make it the following day on Friday.

Bottom line no communication, no follow through for set appointment and no disregard for customer service! They act as if they are doing you a favor when you were hiring them to perform a service! Worst ever!

Jane S.

Never again - We were told Wednesday morning that they would contact us later that day to set up an appointment. My roommate called them back at 4:30 to find out what was going on, and they said someone would be out Thursday or Friday to look at our washer hookups, and they would call us Thursday to confirm a time. Never heard from them on Thursday. Friday they told my roommate that someone would be there between 11:00 and 1:00 - she called them at 1:15 to find out where the plumber was, and they said there'd been a delay and he wouldn't be arriving until later. This was *after* she'd had to take a three-and-a-half hour lunch in order to be home to meet him. They finally called her at 4:20 to say that he's on his way. Forty minutes later, *I* called them to find out where he was. I don't talk to people - if I am calling to find out what the problem is, then it's definitely your fault, and I'm not going to be nice about it. They didn't seem to have a clue he'd been late to begin with. He finally showed up and also seemed completely oblivious about being late, and to his credit was in and out *once he got here*, but by God I will *never* use them again.

Christopher I.

We had a spectacular experience with Chad at Summit. He came by to look at our ancient furnace on a Fri. He gave us a very understandable and relevant review of choices, quoted us a fair price and then said he thought he could install it by Wed. (that's right, the very next week). On Wed., he showed up with his crew and got everything installed and working by early afternoon. This included a new furnace with a humidifier, two new thermostats and rewiring the connection to our Nest thermostat. Oh and he also rerouted our ducts so that I can access more of the space under our house for storage. Really doesn't get much better than this for service!

Mona A.

Called them on Wed., telling them what I needed done and was told they would be at my home on Friday. So I wait the two days, making contact with them that we were still on for today and now get the phone call that the man will be out but will probably run into over time and they wanted to warn me. I said that is not my fault. Guess I should not have waited the two days for them in the first place as now I had to call someone else. Am scheduled with another Plumber on Monday that has excellent reviews, I may be a lot happier in the long run.

Bill Z.

Great service... Had a clogged kitchen drain with a broken pipe under the sink ( because I tried to fix it myself) two guys came out (Josh & Mike) they were not only very professional but very personable.. Even though this was a Saturday with time and a half, they did not overly charge! I would highly recommend Summit Plumbing!!

JJ T.

Prompt friendly and knew his stuff. The tech did not jest tolerate my 6 year olds questions welcomed them. He also took off his boots before entering the house with out being asked.

Kelli E.

These guys did right by me. Replacement of 2 hose bibs, in and out. Low fees to come to Dayton. $140, happy with the work

John C.

They lie intentionally on advertising!

Summit was out for AC repair and when I had problems they could not figure it out.
They kept adding freon saying there was a leak.

After a few trips and Summit could not fix, I called another company out and they fixed the problem they called a restriction. It was not a freon leak.

Further investigations finds Summit is NOT licensed by the contractors board to perform AC repairs!!!. Look for yourself. The board said they need a C-21 license and they only have a C-1.
https://www.nvcontractorsboard.com/datamart/nvscbSearchDetails.do?anchor=7bc8808.0.9&returnPage=

They lie in advertising. What else to they lie about? DANGER!!!