Summit Plumbing

Colleen G.

These guys will say they have time, send an estimator out and then string you along for 3 weeks only to then tell you they don't have the time. Ridiculous AND it was for a school project - the local public elementary school. Now we are scrambling to find a plumber to get the project done before school opens Monday. If they just would've been upfront 3 weeks ago, we could've gone with someone else from the beginning. Shame on them for wasting our volunteers and donors time and making our project take longer.

Jackie M.

I called to get an estimate for central air on Thursday. I wasn't here when Cody came out the same day. My husband said he was very professional and knowledgeable. Very impressed with him. He told my husband what the approximate cost would be which was quite reasonable. Since then, I've called twice,once to request a written estimate and again the following day to ask that Cody please call as we had a couple questions. I was told he was on a job and she ( don't know her name) would pass the message along. I understand people are busy and maybe a little more since it's pretty hot but I don't understand why someone couldn't make the time to call even if just to say hey I'm really busy but I'll get back to you asap. I don't feel we should have to call again. Apparently they must not care if they get the job. In fact I think they lost the job.

Barbara G.

I recently had my Forced Air heater serviced by Summit. Cody was awesome! Very professional and didn't treat me like I was an idiot! He gave me some tips on how to make it run more efficiently and what I need to do should I have a problem with it. They all worked around my work schedule which means a lot to me. Would highly recommend this company

J J.

Very impressed with the professional and customer service, especially with Jeremy the owner. I had been spoiled by my late husband, a landscaping contractor, who was very honest and always did his absolute best, and took special care of anyone older or physically less able for whatever reason. Jeremy is like that too. Since becoming a widow, I have sadly discovered most contractors/service providers are not like that. Having 3 acres, 3 horses and dogs, water is essential! Thank God I called Summit Plumbing. I will recommend them to anyone with plumbing needs.

Sue K.

Horrible . Sent out by my home warranty, then lied and tried to up charge the home owner. Dishonest. Would discouraged anyone from using them ever.

Rosanna G.

Wow great service. Water heater pilot light sensor decided to die so my home warranty service sent the service call to Summit. Glad they did! Derrick showed up diagnosed the problem in a flash and he had the part on his truck so it was fixed right away. Voila' hot water again. He also took a few minutes to talk about our hot water recirculating pump and system. Very informative and knowledgeable. If we ever have another plumbing issue we will certainly give Summit a call again and hope they sent Derrick.

Trudi M.

We had sewage backing up; thinking the worst. Summit came right out and quickly recognized that it was actually a problem with the city's main line and not a problem with our plumbing. They got the line fixed and working immediately. What a relief.

Nikki H.

We moved to the area and have been lucky enough to deal with Summit several times. Fast ,Friendly, and knowledgeable. All the guys and the office took great care of our problems and us. I'd recommend them anytime.

Carol V.

Thank God I called Summit to fix a broken Septic pipe. I wish I would have called them first.

Melissa B.

Set appointment 10 days in advance and then confirmed 2 days prior. Explained that I would be coming up for Christmas with the family. Drove up from Las Vegas and wanted to extend gas line for gas heater. Arrived in Lake Tahoe and waited for plumber to arrive between 9 -11, called at 1130 and they informed me that the plumber was running behind at their earlier job but they should be there within an hour and a half. Two hour go by and no call. I call one more time and they say the plumber is not finished yet, I ask if they can call and see what the ETA is and they state they do not want to bug him? I let them know again that I have no heat and have 3 little kids (6,4,3). They than tell me well they should still arrive before 5. Receive call and I informed that they will not be showing up and will not make it the following day on Friday.

Bottom line no communication, no follow through for set appointment and no disregard for customer service! They act as if they are doing you a favor when you were hiring them to perform a service! Worst ever!