Summit Heating A/C Plumbing & Electric

Evi F.

I called this evening at 5::30 saying my furnace had stopped working. The gentleman took all my information and that a tech would call me. As of 10:00,they are now closed per their hours on the web site, no one ever called me. So much for good reviews. Needless to say, I won't be using them for any repairs. Why would anyone?


Just an update. Thursday morning around 9:30, I received a message from Chris, saying sorry but his ""girl"" said they called and ""maybe it didn't go through"". Offered a discount to call back. Not much of an apology. I realize not everything goes perfect in any business, it's how you handle it. This did not do it.

Katherine H.

Wow! Just had Charlie at Summit Heating & A/C come out to inspect and tune up my heating and cooling system. Turns out my furnace is 30 years old, and that if an issue in the future occurs, any parts would need to be special ordered and could be hard to come by. He was still able to service my dinosaur of a furnace, and was really honest with me about my options and didn't try to sell me anything I didn't need. He recommended to wait on doing a full tune up/ inspection on the A/C system because there are things that can't be thoroughly checked if the weather is under 65 degrees, and he didn't want to charge me for something I didn't need right then. Charlie was an excellent ambassador for his company: knowledgeable, friendly, professional, caring and sensitive to my cost limitations. He set me up on their service plan (one time payment of $60 for 3 years) which cut the cost of the furnace tuneup by almost 40% and would do the same for the AC tuneup when they come out in the spring. He also let me know that Summit offers free design consultation for new furnace and AC equipment, with a quote that's good for a year, and can finance new equipment installs to fit my budget when my furnace does eventually stop working. Summit knows how to play the long game, and that by taking care of customers when they don't need much brings them back when they do. This was a great experience. I would recommend Charlie at Summit & A/C to anyone.

Brian H.

So after 5 trips from another HVAC company over a couple days (that came highly recommended) and STILL not fixing my heating problem, I was beyond frustrated. I went on Yelp and did a search and Summit was at the top of the list. It was a Sunday night so I called and figured I'd leave a vmail and hope they call on Monday, but I wasn't sure what to expect. To my shock, a woman answered the phone. We literally spoke for maybe 30min about all the problems I was having and my incredible frustration with my recent HVAC vendor experience. She was amazing, sympathized with me on what happened and told me that someone would be at my house at 9am then next morning and get things fixed. She said their team is very well trained and would solve my problem. I still had doubts but figured I had nothing to lose. Sure enough, right at 9am the doorbell rings and it's someone from Summit. Super nice, professional and immediately started to troubleshoot the problem I was having. Within a couple hours, the problem was identified and fixed. From my prior bad experience, I told him that I was going to wait a few days before claiming success. IT's been about 2wks and the furnace is working flawlessly. I cannot thank Summit enough for the excellent work and outstanding customer service. They went so far beyond my expectations. They even talked me out of having to replace my furnace. Quite frankly, I'm still in shock. Thank you Yelp for proving such a great service. I would have never found these guys without Yelp. Summit truly is the best and it's well deserved!

Abby L.

We had a great experience with Summit Heating & AC! Our furnace wasn't working reliably and they got us on the schedule right away. Benjamin helped us out and was timely, helpful, and kind. He got everything working right away. We appreciated it and will definitely use them again in the future!

Tony L.

Our furnace stopped working in the morning - contacted Summit and they were at our house by the same afternoon! Charlie was able to get our furnace back up and running with a thorough inspection - great customer service.

Kayloni M.

MJ was professional and efficient. Turnaround time was great and he even showed up early. Would recommend.

Jon B.

They were responsive via email and called me back but there is a single reason why I would not ever hire this company: they would not disclose what the hourly rate is for repairs and just kept pushing for me to have a technician come out and diagnose for $99.

**Follow up: a service manager called me later to call and explain pricing and apologized for the lack of escalation given my situation.

Edi K.

MJ has been by far the best technician that I've had the pleasure to do business with in a very long time. In short, my nest unit would not turn on heat. Being in Colorado at this time of year, the last thing you want is snow with no heat (it's supposed to snow today conveniently). He came over right on time and identified the issue really quickly.

Now, resolving the immediate issue is the utmost importance. But a close second is maintenance and ensuring the longevity of the furnace. Being that the unit is 10+ years old, we agreed that fine tuning the unit and performing diagnostics was a good idea. He explained everything precisely, and also provided his expertise opinion on what can cause issues in the immediate future (after all, the last thing you want is another breakage after a recent service). In the end, I signed up for a 3 year membership with Summit because 1.) MJ earned my trust and 2.) the membership fee would pay for itself rather quickly.

All in all, a very pleasant experience all around. You can bet money that I will ask if MJ can come over again when I need HVAC help again next time.

Joshua C.

I called and scheduled an appointment based on the strong positive Yelp reviews (and the fact that they respond to every review!). Unfortunately what started as routine call, quickly escalated to an emergency when it seemed my furnace was blowing no/cold air. Summit was great and for a nominal increase they were able to send someone out the same night.

Charlie showed up and was awesome. First, simply from a courtesy standpoint, Charlie removed his shoes as it was icy/slushy outside. He took a thorough look at our furnace and thermostat and I was sure based on its age he would simply recommend what I know will be an expensive replacement. Instead he hung out for nearly 30 min trying to replicate what we were experiencing. Naturally it wouldn't cooperate and behaved beautifully during his visit.

As his last call of the night he totally could have blown through the call. Instead Charlie took the time to explain a lot about the system including the fact it had a humidifier not in use! He cleaned a sensor and was very thorough with his inspection. In the end, a sensor cleaning and some adjustments to the thermostat settings was all that was done, but so far it's working. Charlie walked through some potential next steps and repairs before we consider replacing.

I know when it does need replacing this is the company I'll be calling.

Justin F.

Woke up this morning with a foot of snow and a broken heater. I immediately called Summit (who has fixed my AC before) and they gave me a same day service window. I wasn't sure if anyone would be able to get through the snow. An hour later I got a call from Charlie who had transferred all his tools into his personal truck so he could get through the snow, he even showed up early.

Charlie was quick, professional, and overall great. There is no reason to use anyone but Summit, their pricing is fair and the service is fantastic. Charlie went above and beyond today and earned a lifetime customer.