Summers Plumbing

Harley H.

My name is Harley hein and I've called Summers plumbing multiple times in a pinch and has always been there with professional results and information about our plumbing needs I highly recommend anyone in need of plumbing services.

Edward K.

This company's lack of professionalism, honesty, and disregard for customer service is truly shocking and unacceptable. They failed to provide any confirmation or follow-up with me and even took the liberty of changing their appointment times without consulting me, claiming it was not their responsibility to inform.

I called this company on May 22nd at 2 p.m. to confirm my appointment, as American Home Service was showing me a different time window for the scheduled service. However, obviously, 2 p.m. must be considered ""night time"" to these guys.

I strongly advise against recommending this company to anyone. In my opinion, they are quite possibly the worst plumbing company I have ever encountered. The guy with whom I spoke on the phone was extremely rude, verbally aggressive, and inappropriate. Once I told him that I would like to do my business with them, he said, ""Yeah, you would not have been satisfied by us anyway."" He never offered to reschedule, and there was no apology. He's just insanely rude.

Also, they falsely accused us of not being at home, which was not the case. They had my phone number, and they definitely should have called me. However, no phone call was made to me about this scheduled appointment. You guys did NOT ring the doorbell for 20 minutes. What a joke. You left the house 5 minutes after your arrival, and it was recorded by my security camera. You need to stop making a false statement and be honest for God's sake. Instead of making excuses over and over again, it would have been more appropriate for this guy to offer me a sincere apology.

If this job does not work out for you, you may want to consider closing down your business or finding something else. You should be ashamed of yourself and need to work on your attitude.

What a trash company.