Summers Plumbing Heating & Cooling

Lakeview K.

Professional, but HIGHLY overpriced. They WILL overcharge you and not think anything of it.

We had a Service Comfort Agreement, with ""discounted pricing,"" but when we asked for them to replace our sink supply lines and stops (1 hour labor), they charged... $540! After the fact, we were able to research and verify the costs of the parts were about $35. And there was the $60 service fee, so we knew it would be at least $100 + labor costs. But... $540???

When I called the service manager to inquire, there was no empathy, just ""the cost of doing business."" Well, I cancelled my SCA with them and am going with a competitor, someone who earns my trust with reasonable pricing that doesn't take advantage of customers.

Candace D.

They charge you $99 just to come out, and then try to charge you a ridiculous amount of money for the service.

James F.

I would not recommend anyone to do business with Summers plumbing heating and cooling. Bad ,furnace and service. My mother bought a furnace from them less than a year ago and having trouble with it. I called them and told them it is 19 degrees out side and I don't want her to freeze gave my number they told they would have the tech to call me back over 2 hours later I called back and told them I needed them there. He finally called me back and said it was after hours and it would be 8 or 10 in the morning before they would be there. Why have an emergency number. In my opinion they are a joke. If they would have said that in the beginning I would have been able to make other arrangements!!!!!!!!!! No stars if I could I would give them a minus 100

Bill C.

Ken the service manager is the best! he explained exactly what he was doing. This is mt second full year with Summers. Great service. My home is new. My first service was with the installing company. I asked for a price on a humidifier and an UV light. they were considerably more than Summers. I have been very happy with Summers

Michael M.

They put gas water heater in for me had gas smell and thought they fixed it but it came back. They sent someone else out said there was know problem or smell there was nothing they could do. I had to but new water heater and pay someone else to install it for the safety of my family. The wouldn't refund me anything. I lost 2134.00 down the drain plus the cost of new one
Don't use these people no one needs to go through this because of incompetence

Chubsy U.

Kyle was very helpful and obviously knows what he's doing. A+ for customer service! It helps so much to have friendly and knowledgeable people to help you when you need it. I highly recommend Summers to anyone with plumbing/heating/cooling issues. They will treat you right!

Jenna M.

Special Shout Out to the dream team: Bruce, Daniel, & Miguel were amazing!

Jamie C.

Disgusted with this business. They talked my older parents into a yearly maintenance plan, both times they have come out to do scheduled checks on equipment shortly after they have left both times there were issues (ie checked water heater then water heater leaked everywhere). Not off to a good start. Then their furnace stopped working they were told by the man who came out it was done for they needrd a whole new 15000 system they would be happy to install of course. Got a second opinion. One wire chewed through by a rodent, $150 to fix, bye bye summers!! Scam artists!

Eli G.

We live in Meridian Kessler neighborhood in a mission style house that is over 100 years old. It did not have air conditioning when we purchased the house, but Summers Plumbing selected a system and assured us it would cool. The cost was almost $30,000.

We are now several years in and the system does cool the house. It does cool the hallways where the units are placed, but that is it.

In addition, although we pay for a maintenance contract, Summer Plumbing continues to fail to deliver reasonable services in the following ways:

1.) The water drainage tubes for the cooling system hangs from an outlet on the second floor. It was never connected to a drain. As a result, the water drips onto the house and the foundation. Although we raised this issue numerous times, nothing has been done to complete installation of the system. Damage to the house continues to occur from the dripping water when the air conditioning system runs.

2.) Water leaks from one unit onto the wall and under the unit directly on the 100 year old custom, hardwood floors. The leaking water and damage to the floors continue. (We put buckets to capture the leaking water.)

The technician was not able to fix the leaking when called. He offered to schedule another visit to re-mount the leaking unit as a possible solution, but refused to fix the leak during the visit. Summers Plumbing consistently charges a fee to view the problem and consistently suggests a follow up visit to do the work for, of course, another fee.

3.) Technicians that visit to service the units are not experienced and routinely suggest that a manager is needed for consultation. Again, this results in a requested fee for the initial visit and another fee for the manager to come on site in subsequent visits.

4.) Fees charged are excessive & Staff not allotted time or tools to perform repairs. Our experience is that a homeowner pays for a technician to perform a diagnostic call, but then we typically hire another plumbing company to perform the repairs.

Our annual maintenance contract is almost at its end. We do not plan to renew. In addition, we wrote this review so that other homeowners can choose not use Summers Plumbing. Instead, select a company that has pride in their work and delivers what they set out to do.

Tania D.

Summers came to my home promptly and fixed a water leak. they had a simple very effective solution! Then they went to my new house and installed a washing machine - they had to move it from the garage to the laundry room, and take the old washer out and put it in the garage. Very professiona, efficient and their work excellent